Retail - Specialty Stores News & Media
Luxury furniture company Weylandts intros digital signage to enhance shopping experience
October 19, 2017
Weylandts, a South African luxury furniture retailer, has teamed up with Moving Tactics to upgrade its stores with digital signage and audio. Moving Tactics…
read now
Neiman Marcus reaps customer experience, associate rewards via communication platform
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
The luxury retailer is finding Theatro's content delivery management platform is not only delivering an enhanced customer experience, but boosting store…
read now
Luxury jeweler's new retail chief driving 'Retail 3.0' strategy forward
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
With its own mobile app already in place, and a new YouTube customer engagement platform, Govberg Jewelers is all about winding up a rewarding customer…
read nowFootwear retailer DSW is striving to inspire self-expression
October 13, 2017
DSW Inc. has a new brand mission focused on building engaging customer experience, enabling associate product knowledge, boosting operational processes and…
read now
1-800-Flowers.com delivers another AI shopping channel to meet gift givers wherever they're shopping
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
The online florist and gift retailer is tapping artificial intelligence technologies, such as Google Assistant, to ensure it's always in quick reach of…
read nowStarbucks shutters online store front
October 11, 2017
Consumers can't jump online any longer to buy Starbucks stuff as the company has shuttered its ecommerce presence.
read now
TaylorMade Golf takes a big 'turn' to boost customer experience
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
The golf equipment manufacturer's new club subscription program, created in partnership with payments provider Klarna, not only makes upgrading clubs easier…
read now
Fashion retailer ramps ups the ‘wow’ to drive customer experience
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
Dana Spinola, founder and CEO of fashion boutique franchise fab’rik, created a unique and innovative in-store customer experience program to spur an enriched…
read now
Cupcake brand views delivery service as a key business ingredient
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
Sprinkles, a high-end bakery operation, expands its delivery partnership as it builds the business.
read nowSwarovski's new VR app lets users buy goods via Masterpass checkout
September 29, 2017
MasterCard and Swarovski launched a virtual reality shopping app for the Atelier Swarovski home décor line, a collection of functional and decorative crystal…
read now
Luxury jewelry retailer reaping big rewards with interactive touchscreen deployment
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
Monica Rich Kosann's digital customer experience at its New York City storefront at Columbus Circle is proving successful for sales, customers and associates.
read nowHalloween spend may hit $9B record
September 28, 2017
Retailers selling Halloween candy, costumes and pumpkins are likely to see a lot of consumer activity this year as shoppers are predicted to spend $9.…
read nowSwarovski's new VR app lets users buy goods via Masterpass checkout
September 27, 2017
MasterCard and Swarovski launched a virtual reality shopping app for the Atelier Swarovski home décor line, a collection of functional and decorative crystal…
read nowTencent launches mobile marketing tools for US retailers
September 25, 2017
Tencent is launching a suite of advertising products and resources that will enable U.S. marketers to directly engage Chinese consumers on Tencent platforms…
read now
Outdoor recreational retailer Moosejaw now knows the full story of its customers' experience
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
Moosejaw, a Michigan-based retailer, is tapping FullStory to get accurate insight on customer experience and boost customer service and satisfaction.
read nowGoogle veterans launch smartphone activated self-serve convenience concept
September 15, 2017
Google veterans Paul McDonald and Ashwath Rajan are launching a new concept called Bodega, a 5-foot-wide pantry box filled with non-perishable convenience…
read nowAlipay saunters down the runway with Rebecca Minkoff partnership
September 14, 2017
Fashion retailer Rebecca Minkoff is partnering with Alipay to enable Chinese tourists to make mobile payments with Alipay Wallet at all Rebecca Minkoff…
read nowLong Island Bloomies gets a makeover
September 13, 2017
The Bloomingdale's store at the Roosevelt Field mall on Long Island is now boasting some new store design work.
read nowFamily Dollar getting new brands, store redesign
September 11, 2017
In the quest to spark sales, which dipped 1.2 percent in the fiscal first quarter, parent company Dollar Tree is driving new strategies for Family Dollar.
read nowKohl's prepping new small format stores, another fulfillment center
August 30, 2017
The third quarter will be a busy one for Kohl's, which plans to expand its retail footprint and ecommerce fulfillment network by opening four small format…
read nowSubscribe
Get the latest news and resources from Retail Customer Experience.
