Urban Outfitters moves into food service with Pizzeria Vetri acquisition

November 17, 2015

Consumer demand for casual dining a big reason for retailer's move into pizza market.

Marriott buying Starwood hotel chain for $12.2B

November 16, 2015

Merger of two powerhouse brands will be beneficial for consumers, operators and shareholders, according to Marriott chief.

Navigating the crossover: Fast casualization of the restaurant industry

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Switching into fast casual dining requires more than getting food to the table quicker. It demands new strategies from menu decisions to customer experience…

L.L. Bean goes outside to bring in new CEO

November 6, 2015

For the first time in its history outdoor retailer L.L. Bean is hiring an 'outsider' as its new president and CEO.

No retail store in Google’s future, at least not just yet

November 5, 2015

Search titan puts flagship retail strategy on hold though it has already leased a $6 million space.

Study: Millennial males are most active online wine shopper

October 22, 2015

What's most surprising is that the top online wine shopper demographic is also the most active brick-and-mortar wine consumer as well.

Microsoft prepping for NY, Australia retail store grand openings

October 2, 2015

Microsoft will debut two new brick-and-mortar retail stores in the next two months, launching a flagship New York City location and a Sydney, Australia, store.

Pop-ups: From temporary to trendsetting.

by Ethan Whitehill — CEO, two west inc

Brands are using pop-ups to create eye-catching and exclusive encounters that shake up their customers’ routines and create buzz.

Organize packaged herbs on cooler shelves with new vacuum-formed tray

Organize packaged herbs attractively on cooler shelves with FFR Merchandising’s new Vacuum-Formed Herb Tray.

Online personal touch can prove as elusive as finding boat sneakers in the fall

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

The personal experience can be missing at even the most tenured ecommerce retailers as a search for white sneakers reveals.

The Irish are here, the Irish are here and why US retail should be worried

September 23, 2015

Primark sells retail goods very cheap, between 20 to 40 percent less than U.S. stores, and one analyst notes it's not good news the Irish company is now in…

Williams-Sonoma's Atlanta space boasts unique experience for shoppers

September 4, 2015

It is the retailer’s eighth location to include a home showroom and the first in the South.

Consumer love for discount proves rewarding for Dollar General

September 1, 2015

The discount retailer enjoyed big gains in profit, sales not too shabby either.

Why retailers' collaboration is more than a win-win, it's a win-win-win

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Collaboration and partnerships between retailers are more common than ever, and that's a great thing for veteran retailers and newcomers launching products.

Argo Tea talks exceeding tea-lover expectations while advancing product innovation

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

It's not easy being a beverage player these days as consumers want everything from great flavors to healthy options, and increasing competition is only making…

Barnes & Noble top retailer in back-to-school survey

August 17, 2015

The national book retailer is the most familiar and most favored of back-to-school retail brands, reveals survey.

Staples debuts entrepreneurial product portfolio

The seven winners of the Crowd2Shelf tech innovation contest are within consumers' reach at Staples.com.

Witness: The crumbling tenents of quality customer experience

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Was it a social experiment? No clue, but it clearly wasn't a warm fuzzy consumer interaction.

Consumers getting more price conscious, luxury retailers hitting new lows

July 30, 2015

Discount shopping on national brand an increasing trend, reports analyst.

TJX buying Trade Secret for Australia expansion strategy

July 30, 2015

Off-price retailer move should be finalized by year's end.