Swarovski planning return to Times Square this year

March 8, 2017

Come the fall there will be a new Swarovski store on Broadway, in New York City.

Sorry Jim Cramer, malls won't ever be ghost towns

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

During his flamboyant declarations about malls and their impending doom, Jim Cramer asks another financial analyst if he's been at a mall lately. The analyst…

FastCasual's parent company launching FoodTruckOperator.com

by Cherryh Cansler — Editor, FastCasual.com

Networld Media Group will launch FoodTruckOperator.com on April 1. It will cover industry trends and news, profile business owners and explore the technologies…

Macy's teams with Grandin Road to give customers a scare

August 8, 2016

This September, Grandin Road, a direct retailer of home furnishings and decor, will collaborate with Macy's Herald Square in New York City to open a seasonal…

Nordstrom Rack racks up new Canada locations

August 3, 2016

Nordstrom will open off-price retail Nordstrom Rack stores in Calgary and Vaughan, Ontario by spring 2018. The Seattle-based retailer has opened three of its…

Luxury retailer opens big new store

August 1, 2016

Holt Renfrew, a Canadian luxury retailer, has opened its new 130,000-square-foot retail space located at Square One in Mississauga, Canada.

Amazon debuts product launch option for entrepreneurs

July 29, 2016

Amazon Launchpad is now launching a Kickstarter Collection, highlighting over 300 products from startups such as Piper, Zivix, Prynt, and MudWatt.

Nordstrom Inc announces plans to open Nordstrom Rack in Frisco, Texas

July 27, 2016

Nordstrom Inc. has announced plans to open Nordstrom Rack, the upscale fashion retailer's off-price division, at The Centre at Preston Ridge in…

Cricket Wireless hopping into Sam’s Club locations

July 14, 2016

Cricket Wireless is making a big retail leap, moving into 400 Sam's Club retail locations.

Burberry hires on luxury industry expert as new CEO

July 13, 2016

Burberry, in the wake of some tenuous financials and the resignation of its COO, is shaking up its executive ranks.

Amazon heading back to school in Illinois

July 13, 2016

Amazon is teaming up with the University of Illinois at Urbana-Champaign to open Amazon@Illinois, a staffed pick-up location in the Illini Union Bookstore on…

The Incredible Hulk christens first Brownells retail location

July 1, 2016

Brownells, which sells "all-things firearms," has opened its first retail location in Grinnell, Iowa. Local names in attendance for the grand opening included…

Better customer experience now on Subway's strategy menu

June 10, 2016

In a big step toward transforming the guest experience, Subway is creating a new internal division, called Digital, and launching a multi-year and…

Australia is Ikea's next test ground in online shopping strategy

June 10, 2016

Ikea's omnichannel strategy is expanding to Australia, its latest focal point for providing consumers an online shopping channel.

Omnichannel retailer aims to give beauty industry a complete makeover

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Birchbox is much more than an new beauty retailer. It's striving to define a new realm in customer experience and an innovative omnichannel strategy.

Mother's Day should prove lucrative for clothing retailers, eateries

April 25, 2016

A new study reveals clothing will be a popular choice for Mother's Day shoppers, as well as a special meal, and spending is expected to be up six percent this…

Home renovation design experience goes high tech at Lowe's

Lucky Lowe's shoppers in Seattle will be using Microsoft HoloLens for kitchen design efforts.

New Hickory Farms CEO boasts retail legacy

March 23, 2016

Holiday food gift retailer Hickory Farms has named a new CEO and president with a long legacy in retail leadership roles.

Starbucks loyalty change brews anger, filters out value of experience

by Bryan Pearson — President, LoyaltyOne

The shift in how members of My Starbucks Rewards earn stars may be a test of its customer loyalty, but with the program's expanding mobile payment and other…

Data insight key ingredient to Hershey’s sweet retail experience success

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Information, and analyzing data, is a prime reason why Hershey is succeeding in a very competitive retail industry.