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Technology Features

Redbox readies a new era in home entertainment

Recognizing the need to adapt to changing consumer leisure habits, Redbox recently went public with the intention of expanding its role in home entertainment.

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Why networking, security must be top of mind as digital retail explodes

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Jason Graf, VP of product development for Netsurion, shares his expertise on what retailers should be doing to boost networking and security as digital sales…

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Autonomous retail may soon offer more than a cashierless checkout experience

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Amazon may have been the leader in putting cashierless autonomous checkout in play with its Amazon Go stores but competitors are nipping at its heels…

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Examining the disruptive innovation of self-checkout

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Retail Experience reached out to KanduAI CEO Ariel Shemesh to gain insight on where self check-out stands in retail today and where it'll be standing in the…

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Live webinar: Digital retail requires putting cybersecurity front and center

A free one-hour webinar on June 15 will detail why retailers -- given the consumer digital push in response to the pandemic -- must focus on shoring up…

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How self-service is helping fuel cannabis dispensaries' nationwide expansion

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Self-service technology will continue to play an important role in the expansion of cannabis related products — medical use, recreational use and non-THC and…

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Why digital signage is more critical than ever in post-COVID retail

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

A Sharp NEC Display leader shares insight on digital signage trends in the post-COVID retail environment and the role a mobile device will play going forward.

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YETI tapping AR, 3D for immersive online customer experiences

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

The outdoor brand is deploying innovative technologies that are providing customers an augmented reality/3D virtual experience when shopping online for that…

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Deciphering digital signage vs. kiosks: What's the difference?

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Digital signage and kiosks used to be two clearly distinct pieces of technology, but that distinction has blurred in recent years. Many companies may ask…

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Save the Date! Self-Service Innovation Summit to Convene In-Person on December 14–16 in Hollywood, FL

The Self-Service Innovatoin Summit will integrate the collective intellectual power of self-service industry stakeholders.

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Self-order kiosks help customers, boost efficiencies for cannabis dispensary

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Since opening its first dispensary in January 2020, Consume Cannabis has expanded to seven stores in Illinois and Michigan, with three more planned by the end…

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A look at where AI stands in the retail realm

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Artificial intelligence is on the cusp of explosion in the retail sector but success and return on investment is far from a guarantee. An expert shares how…

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Climbing out from COVID-19: What retailers need to do moving forward

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

The spring of 2021 is quite different than 2020 for the retail sector as COVID-19 is no longer shuttering as many stores, forcing layoffs and or triggering as…

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UK grocer digital leader talks multi-brand, multi-channel CX approach

Sainsbury's is the second largest chain of supermarkets in the U.K., with 2,400 stores and an online presence. It pledges to customers it will continue to…

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How embracing digital channels helped The Dufresne Group grow during the pandemic

by David Drain

The Dufresne Group, which operates furniture stores across Canada, has turned to chatbots, telesales, SMS, and appointment technology to connect with customers…

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How facial recognition kiosks are redefining tourist photography

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Digital photography allows visitors at tourist attractions to view their photos on digital monitors. Facial recognition kiosks allow them to choose and print…

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Why a veteran airport concessionaire sees a big future for automated retail

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Self-service retailing is expanding from office and travel products to numerous other product types, including CBD products that require age verification…

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Acme Tools delivers better experience with digital signage

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

When it comes to retail, one major challenge is how to coordinate marketing campaigns while still accommodating the individual needs of various locations. A…

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How to monetize DOOH advertising with self-service devices

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Marketing and media advertising leaders at Redbox, Coinstar and Five Star Food Service shared insight on how their enterprises are deploying a monetization…

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How to drive ROI with omnichannel kiosk, signage strategy

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Panelists during a talk at the Self Service Innovation Summit addressed how to drive kiosk ROI with touchless solutions and an omnichannel strategy.

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