NCR Voyix named global leader of self-checkout tech

October 3, 2024

NCR Voyix Corp. has been recognized by RBR Data Services, a research and consulting firm, as the world's largest provider of self-checkout tech.

Augmented reality and virtual reality: Reimagining try-before-you-buy

by Ashish Kumar — Assistant Vice President of Operations, Chetu, Inc.

With AR and VR integration, consumers can have more confidence when buying online and retailers can increase shopping opportunities and cut expenses.

CarrefourSA teams with Simbe to deploy autonomous robot Tally

October 1, 2024

CarrefourSA, a Turkish retailer operating over 1,200 stores, has teamed up with Simbe, a store intelligence solutions provider, to deploy Simbe's autonomous…

National Retail Solutions (NRS) Launches "Marty's Minutes, C-Store Basics 101" Video Series

National Retail Solutions (NRS), a leading provider of point-of-sale (POS) systems and merchant services for independent retailers, is excited to announce the…

Steve Madden taps Fast Simon for AI shopping optimization

September 19, 2024

Steve Madden, a fashion-forward footwear retailer, is partnering with Fast Simon, which provides AI-powered optimization, on an initiative to bring advanced AI…

Beyond efficiency: Why empathy wins in the age of AI customer service

by Alex Irvin — Co-Founder / CMO, eCosmetics

By prioritizing human expertise and leveraging technology strategically, retailers can create a customer service experience that is both efficient and…

Associated Food Stores taps Birdzi to drive personalized engagement, attain advanced customer insight

September 13, 2024

Associated Food Stores, a grocery wholesaler and cooperative, is deploying Birdzi's customer intelligence and engagement platform to provide personalized…

Havis, Verifone team on self-checkout kiosk for convenience stores

September 13, 2024

Havis, Inc., a provider of technology mounting solutions, has unveiled the C18 Self-Checkout Kiosk in collaboration with Verifone, a payment solutions provider.

Retail drive-thru vending machines open in Port Alice

September 12, 2024

Port Alice, Vancouver residents will soon be able to explore a small drive-thru retail complex at the corner of Marine Drive and Taylor Way, according to a…

ICX honors 5 Elevate Award winners at 2024 ICX Summit

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The Interactive Customer Experience Summit announced winners of the 2024 Elevate Awards Tuesday evening during the annual summit in Charlotte, North Carolina.

How AR and 3D modeling are reshaping customer experience

by Gaia Vernaglione — Director of Americas, Zakeke

As AR and 3D modeling technologies continue to evolve, their impact on the customer experience will only grow. Retailers that leverage these tools will gain a…

What Walmart’s pricing changes mean for the enterprise

by Pascal Yammine — CEO, Zilliant

Walmart’s initiative is setting a new standard in the industry when it comes to embracing pricing technology.

City Furniture partners with 3D Cloud to deliver a differentiated customer experience

September 5, 2024

City Furniture is teaming up with 3D Cloud to provide customers with an engaging shopping experience and one that combines the online shopping with in-store…

Benefits of AI in retail

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Artificial intelligence technology is on the cusp of huge adoption and the prime reason are all the benefits AI brings to retail.

Prepare your technology now for a successful holiday season

by Mike Tippets — VP, Hughes

Mike Tippets, VP, corporate marketing, PR and communication at Hughes Network Systems, shares key early steps that will ensure your network and retail…

AppSuite Release v4.2: Touch Analytics

Latest Update 4.2 of the multitouch CMS AppSuite by eyefactive offers extensive touch analytics functions

How grocers are taking an AI approach to boosting customer satisfaction

by Cedric Chereau — Managing Director, EagleAI, part of the Eagle Eye Group

AI will have its most significant impact in the areas of retail personalization and loyalty.

Loblaw piloting ‘no name’ store in Ontario market

August 22, 2024

Loblaw Companies is piloting a new concept — a value-based no name store in three Ontario markets aimed at helping customers save up to 20% on grocery and…

New Zealand retailer teams with Impact Analytics to boost forecasting, inventory management

August 22, 2024

The Briscoe Group, a retail conglomerate in New Zealand, is partnering with Impact Analytics, which offers AI-powered planning, merchandising and pricing…

Amazon drones not making friends in Texas suburb

August 21, 2024

Amazon is testing delivery drones in College Station, Texas and the aerial delivery isn't making lots of friends.