China grocer installs self-checkout kiosks

June 5, 2023

Metro, a China-based supermarket, has introduced Telpo self-service kiosks in its stores, according to a press release.

Fashion retailer teams with imageHolders on kiosks

June 2, 2023

New Look, a U.K.-based fashion retailer with 700 stores across Europe and Asia, recently teamed with imageHolders to install self-order kiosks at its flagship…

How can AI transform the retail customer experience?

AI has been helping businesses deliver the best service for their customers, meanwhile, helping said customers build closer relationships with their favorite…

Bombas taps DOOH to battle NYC homelessness

June 2, 2023

Apparel retailer Bombas has launched an anti-homelessness campaign in New York City leveraging digital and analog OOH advertising to raise awareness and…

C-store chain intros self-serve kiosks

June 2, 2023

Valora Group, a Switzerland-based convenience store chain, has introduced self-service kiosks, according to a breakinglatest.new report.

Tanger Outlets taps Coniq to power customer personalization

May 31, 2023

Tanger Outlets is tapping Coniq, a loyalty platform provider, to drive enhancements that empower its diverse roster of retail partners to deliver personalized…

Walmart debuts high-tech market fulfillment center

May 30, 2023

Walmart has opened its first high-tech market fulfillment center in Arkansas, marking its second in the U.S.

Who will lead retail AI?

The companies that will dominate AI will be those that successfully blend AI with existing industries, have a team that includes both tech and non-tech…

D2C fashion brand taps former Microsoft leader as chief

May 30, 2023

Shobitam, a D2C ethnic fashion brand, has hired on Raghu Sethuraman as chairman and CEO.

How ChatGPT will enhance retail customer experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

New advances in AI will soon shape every aspect of a customer’s experience as soon as they begin interacting with the Internet. Conversational will not replace…

Self-scan checkout playing role in shoplifting

May 26, 2023

Self-scan checkout has contributed to the rise in shoplifting and is causing supermarkets to scale back the technology, according to Marshoek, a Netherlands…

US retailers embracing advanced product imagery

May 26, 2023

When it comes to advanced product imagery U.S. brands and retailers are outdoing European counterparts.

The future of AI/AR in retail

There are several ways AI and AR will make a sizeable impact on the retail landscape.

Home goods retailer taps Bluecore to drive digital marketing

May 25, 2023

Lulu and Georgia, a home goods retailer, is deploying Bluecore's retail growth automation system to drive its digital marketing efforts and so far the results…

3 reasons to attend this year’s ICX Summit

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Mark the date -- Sept. 11-13, 2023 -- to network with peers, learn about retail innovations and get a firsthand look at the latest technologies driving…

Google wings delivery to baseball game consumer

May 24, 2023

Google delivered a package to a baseball fan at Denver's Coors Field stadium to show off its Google Wing drone.

Swedish retailer tops Nedap for RFID strategy

May 23, 2023

Lindex, a Swedish fashion retailer, is teaming up with Nedap, an RFID provider, to deploy the Nedap iD Cloud to boost inventory accuracy.

Fashion retailer taps Stylitics for styling, product recommendations

May 23, 2023

Windsor LLC, a family-owned women's fashion retailer founded in 1937, is teaming up with Stylitics, an AI-powered digital merchandising platform, to launch…

9 tips for avoiding in-store Wi-Fi woes

by Tim Tang — Business Technologist, Hughes

Wi-Fi affects everything within a store, from customer experience to employee engagement. When Wi-Fi coverage is weak, customers may struggle to make mobile…

Fabletics deploys Salesfloor to drive customer satisfaction

May 22, 2023

In a quest to meet customers where and when they want to shop activewear brand Fabletics is deploying the Salesfloor customer engagement platform.