Consumers wary about AI shopping assistants but Amazon is changing perceptions

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

As the retail landscape shifts to a more automated, hands-off marketplace, the industry continues to prioritize investing in AI-powered shopping tech but not…

Turkish airline rolls out self-check-in kiosks

July 16, 2026

Turkish leisure airline Corendon Airlines has introduced self-service airport check-in kiosks as part of its digital transformation strategy, according to a…

At the Watercooler with Yevgeni Tsirulnik, SVP, grocery, general merchandising and innovation for Toshiba Global Commerce Solutions

by Retail Customer Experience

Yevgeni Tsirulnik, SVP, grocery, general merchandising and innovation for Toshiba Global Commerce Solutions, discusses his career path, industry trends and…

Presented by Toshiba Global Commerce Solutions, Inc.

Target deploying attendance tracking system to boost customer experience

July 13, 2026

Target is planning to deploy a point-based store employee attendance tracking system as part of its strategy to boost store operations and customer experience.

Nominations open for 2026 Automated Retail & Kiosk Innovation Awards

by Richard Slawsky — Editor, Connect Media

The organizers of the Automated Retail & Kiosk Innovation (ARKI) Show are accepting nominations for the 2026 ARKI Awards, recognizing the companies, products…

Why the Right Kiosk Software Is the Key to Digital Success

Explore a complete kiosk software buyer's guide to help your business choose secure, scalable, and future-ready self-service kiosk solutions.

Presented by eyefactive GmbH

Solving retail store associate challenges by eliminating the information gap, cognitive overwhelm, annoying AI

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

A Jumpmind AX Insight study reveals retail store associates are battling more than a few challenges and while technology promises big rewards it isn’t always…

Self-service floral vending machine fills a gap

July 7, 2026

An Ohio florist has expanded her business beyond a traditional storefront by launching a floral vending machine at Mercy Health St. Elizabeth Hospital in…

Vending machine offers rare chips

July 7, 2026

A Portland entrepreneur is launching a specialty vending machine dedicated to hard-to-find and regional snack chips from across the U.S. and around the world…

Perfume vending getting popular in Japan

July 6, 2026

Japanese fragrance companies are expanding beyond traditional retail channels to attract new customers through personalized consultations and self-service…

Vending machine spotlights local artists

July 3, 2026

A miniature art vending machine inside Inkwell Booksellers in Minneapolis is helping artists reach new audiences while generating income from their work…

Interactive kiosk enhances visitor experience at Louisiana airport

July 3, 2026

Travelers arriving at Shreveport Regional Airport in Louisiana now have access to an interactive tourism kiosk for exploring the ArkLaTex region, according to…

From Noise to Clarity: Reimagining Employee Communication Through In-Store Screens

Retailers often struggle to deliver timely, consistent communication to deskless employees. This webinar explores how in-store digital communication helps…

Presented by Hughes

Automated retail drives FIFA merchandising windfall

June 30, 2026

The soccer governing body FIFA has dramatically expanded the retail reach of the 2026 World Cup by placing officially licensed merchandise in thousands of…

Hologram kiosks helping students at Virginia college

June 30, 2026

South Korean hologram technology company Marketon has completed the installation of its educational hovering hologram systems at Columbia College in Vienna…

The now and next steps retailers should take in the agentic commerce era

by Nicole Jass — Senior Vice President, Enterprise Strategy, Signifyd

The projected promise and perils of agentic commerce seem to change almost daily, and that can be disconcerting. A thoughtful approach now will put merchants…

AI checkout speeds purchase time at MotoGP event

June 30, 2026

Aramark Spain supported food and beverage operations at the Monster Energy Grand Prix of Catalonia from May 15-17, according to a press release, marking its…

Smart kiosk turns airport traffic into fragrance sales

June 29, 2026

Dubai-based Travel Retail Sales & Services, working with fragrance brand Armaf and Abu Dhabi Airports, has introduced what the companies claim is the first…

Kiosks turn NYC sidewalks into watch parties

June 29, 2026

New York City expanded its use of the LinkNYC network to celebrate the New York Knicks' NBA Finals run, according to a press release, with 130 kiosks across…

Ace Hardware AI-powered assistant boosting customer, employee experience

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Ace Hardware's AI store associate tool, Hey ARMA, is improving the associate experience in ways that translate into better customer service: faster answers…