MicroTouch launches tablet, outdoor touchscreens for retail

October 24, 2025

MicroTouch has introduced two touchscreen products designed to enhance operations in retail: the Mobile Tablet M1-101RT-A1 and the Outdoor Open Frame Series of…

Designing AI strategies to enhance customer trust, call agent well-being

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

A free one-hour webinar provides a roadmap on how retailers can responsibly deploy AI to handle customer calls and analyze voice interactions in real time…

The Future of Customer Trust: Responsible AI in CX Voice Channels

As retailers adopt AI in customer service, the challenge goes beyond efficiency—it’s about trust. Customers expect fast, frictionless support, but also…

Presented by Modulate

Factor4 intros self-serve kiosk for gift card sales

October 21, 2025

Gift card and loyalty solutions provider Factor4 has launched a fully customizable self-service kiosk designed to streamline gift card purchases and balance…

Building Customer Trust: How Retailers Can Create Secure and Seamless Shopping Experiences

Learn how retailers can foster customer confidence through seamless and secure interactions. This blog uncovers the role of strong data protection, convenient…

Smarter Stays: How AI Is Enhancing Guest Experience

See how AI is transforming hospitality by creating more seamless, personalized, and efficient guest interactions. This blog explores how smart tools and…

Power, Connectivity, and Uptime: Smarter Ways to Keep Self-Service Running Strong

In this webinar, Micah Larsen, Sales Director at Switch Always On will explore the two foundational elements that every unattended retail, kiosk, vending, and…

Presented by Switch Always On

Walmart, OpenAI team on AI-first shopping experiences

October 17, 2025

Walmart is partnering with OpenAI to create a first-AI shopping experience that will allow customers and members to complete purchases from Walmart directly…

Fashion retailer Oh Polly taps LED displays to drive shopper engagement

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Oh Polly, a U.K. fashion brand deploys transparent StandardVision's Clear Canvas LED displays across store windows as an immersive digital layer to drive…

Museum Technology for the Future: Interactive Exhibits & Digital Experiences

Museum innovations & technologies shape the museum of the future with immersive AR & VR experiences, interactive exhibits, self-service solutions that boost…

Presented by eyefactive GmbH

Experts share self-checkout challenges, advancements at upcoming Automated Retail & Kiosk Innovation Show

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The evolution of the self-checkout technology is the focus of a panel talk at the upcoming Automated Retail & Kiosk Innovation Show taking place in December.

DoorDash launches delivery robot Dot

October 10, 2025

DoorDash has launched Dot, a delivery robot that can navigate roads, bike lanes and sidewalks.

Walmart taps Wiliot to revolutionize supply chain operations

October 8, 2025

Walmart is teaming up with Wiliot, which provides ambient IoT technology, to revolutionize supply chain operations.

The ripple effect: 5 ways modern POS technology multiplies retail ROI

by Retail Customer Experience

POS mobility empowers associates, boosts basket size, and elevates the customer experience and satisfaction.

Presented by Aptos, LLC

California ordinance limits self-checkout use in Long Beach

October 6, 2025

An ordinance in Long Beach, California is leading to the closure of self-checkout kiosks in some grocery and drug stores.

Award-winning interactive self-service kiosk solution

eyefactive develops an interactive touchscreen software for Zwilling as an innovative store concept for the retail space. The multi award-winning POS solution…

Presented by eyefactive GmbH

Vending machine ignites craze for mini prints

October 3, 2025

A retro-style art vending machine is gaining popularity in Milwaukee, selling small, collectible prints for 50 cents each, according to a WTMJ report.

Bookstore dispenses Richard Scarry-inspired art from vending machine

October 2, 2025

Mermaid Books, a bookstore in Milford, Connecticut, has deployed a vending machine to sell small pieces of art inspired by the children's author Richard Scarry.

Resilient Retail: Building Agile and Secure Operations to Combat Labor Shortages and Shrink

From intelligent automation and real-time monitoring to integrated loss prevention tools, the most resilient retail operations are those that can respond to…

Presented by Toshiba Global Commerce Solutions, Inc.

TravelCenters of America expands self-service kiosks strategy

September 26, 2025

TravelCenters of America is expanding its use of self-service kiosks at Popeyes restaurants as part of an effort to improve efficiency and customer experience…