How Verizon is tapping AI to drive customer experience innovation

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Verizon has unveiled its most significant customer experience transformation involving every customer channel – from retail stores to its app to its online…

Target ATM explosion under investigation

August 4, 2025

An unknown individual or group used an improvised explosive device on an ATM at a Target in San Ramon, California. The store was closed during the explosion so…

Labor Forecasting 2.0: Predicting Future Demand and Staffing for Efficient Growth with AI

Labor is your most significant controllable cost—but leveraging labor as a growth driver is more complex than ever. Enter labor forecasting 2.0: an AI-driven…

Presented by Deputy Corporation

Costco opening tech center in India

July 30, 2025

Costco Wholesale Corp. is planning to open a technology center in Hyderabad, India.

Wegmans Dewitt debuts Instacart’s Caper Carts

July 29, 2025

The Wegmans Dewitt in Syracuse, New York now offers Instacart's smart carts to shoppers, the first stage of launching the smart carts at Wegmans store.

Lidl takes a leap forward in digital evolution

July 29, 2025

Lidl is launching an enhanced self-scanning feature, integrated directly into its Lidl Plus loyalty app, which the company states will "transform" the in-store…

National Retail Solutions (NRS) Completes First Season of "Marty's Minutes," C-Store Educational Series

National Retail Solutions (NRS), a leading provider of point-of-sale (POS) systems and merchant services for independent retailers, today announced the release…

Food Lion deployment completes Flybuy integration across Ahold Delhaize stores

July 28, 2025

Food Lion has deployed Flybuy, an AI-powered location engine, to power the grocer's Food Lion To Go, its curbside pickup program.

Hardware retailer taps Blue Yonder to optimize inventory management

July 25, 2025

Vidrí, an El Salvador hardware retailer, has deployed Blue Yonder's replenishment capabilities to transform inventory planning and boost customer satisfaction.

VenHub debuts 24/7 smart store in Hollywood

July 25, 2025

VenHub Global Inc., a company specializing in autonomous, AI-powered retail, has opened an additional 24/7 Smart Store in Hollywood, California, located at…

Three Hot Trends in Airport Kiosks

A look at the latest innovations helping to deliver seamless airline travel experiences.

Presented by Zebra Technologies

Rack Room Shoes realigns leadership to drive digital innovation

July 22, 2025

Rack Room Shoes, a leading footwear retailer, has realigned its merchandising and digital strategies to navigate the evolving retail landscape and announced…

Embracing Modularity in POS Tech: Innovate with Confidence

Create your tomorrow with innovative, flexible, and tailored solutions that meet your needs while skipping those that don’t.

Presented by Toshiba Global Commerce Solutions, Inc.

Walmart changes checkout in NJ

July 17, 2025

Walmart is introducing significant changes to its checkout process in various stores across the U.S., with a notable shift toward a "Scan & Go" system…

GNC deploys autonomous drones to speed up fulfillment, drive inventory efficiency

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

GNC deploys Corvus Robotic drones and the return on investment is way beyond more accurate inventory.

Robodog on patrol at Long Island construction site

July 16, 2025

A $100,000 robotic dog, named Spot, is on patrol at a Long Island, New York construction site. Spot is tasked with boosting safety for workers building a…

SageNet CIO awarded 2025 CapitalCIO ORBIE award

July 15, 2025

Durga Gandi, CIO at SageNet, a managed network services and digital experience provider, has been named a recipient of the 2025 CapitalCIO ORBIE Award, which…

Love's Travel Stops deploys smart kiosks

July 15, 2025

Love's Travel Stops and Country Stores has partnered with Bite to install smart kiosks at its Arby's restaurant locations nationwide, according to a CSP…

Walmart renews partnership with Scandit

July 14, 2025

Walmart has renewed its relationship and partnership with Scandit, a provider of smart data capture technology that features advanced barcode scanning and…

Loyalty Programs: How to Create Emotional Connections with Customers

Learn how modern loyalty programs are evolving to foster deeper customer relationships through personalization, seamless experiences, and value-driven…