5 key takeaways from NRF 2020

After NRF 2020 wrapped up, two Hughes SMEs, Jeff Bradbury and Tim Tang, sat down to talk about the new developments in the retail industry.

How to provide an exceptional customer experience in the digital environment

by Krystal Taing — Sr. Product Specialist, Rio SEO

Krystal Taing, listings management product specialist at Rio SEO, shares insight on how havig the right tools and technologies can help retailers deliver…

Consumers all in on visual search technology

January 30, 2020

More than half of consumers, seven in 10, who are aware of visual search technology are likely to try it and four in five visual search users have made…

Why retailers should adopt a flexible e-commerce strategy

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

In an interview with Retail Customer Experience, Darin Archer, chief strategy officer at Elastic Path, details the importance of deploying flexible e-commerce…

Red Sox affiliate looks to boost concessions with autonomous checkout

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The Pawtucket Red Sox became the first professional sports team to announce an autonomous checkout store, to be located in Polar Park, a ballpark the team is…

Walmart debuts store boasting AI lab

January 20, 2020

Walmart has launched an Intelligent Retail Lab, which is a fully functional store boasting an in-store AI lab, where it plans to advance learning on building…

How Dunn Edwards enhances the customer experience

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Dunn Edwards Paints takes a multi-pronged approach to reducing customer friction and becoming a hub of convenience, service and experience.

How will 3D digital signage impact retailers?

by Bradley Cooper — Editor, Connect Media

Retailers are continually adopting digital signage in great numbers, and are also using more advanced tools such as 3D technology to craft more immersive…

7 retail trends in 2020 and tips for success

by Beth VanStory — Partner & CMO, Chief Outsiders

Beth VanStory, partner, Chief Outsiders, writes that if 2019 was the year retailers woke up from a retail apocalypse, 2020 is shaping up to be the year of the…

Microsoft CEO: Tech intensity will rule retail

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Retailers that have been able to use their data successfully are creating new opportunities for not only customers, but for brands and suppliers, Microsoft CEO…

Experiential retail: How can screens improve the in-store experience?

by Alex Moulton

Alex Moulton, chief creative officer, Trollbäck+Company, explains why successful screen content is not about optimizing for transactions, but about delighting…

Toshiba printers aim to boost POS customer experience

January 14, 2020

The Toshiba HSP Series POS printers, a splash-resistant POS, is aimed at enhancing the customer experience at hotels, bars and restaurants.

Clothes maker taps New Generation Computing for efficient product development

January 14, 2020

Jerry Leigh of California, Inc., a global clothing manufacturer and brand management company, is upgrading to New Generation Computing Inc.'s Andromeda Cloud…

Southeastern Grocers taps Opterus tech to boost communications

January 14, 2020

Southeastern Grocers Inc., is deploying the Opterus OpsCenter solution to serve as a centralized communications system.

HP debuting cloud services for retailers

January 10, 2020

HP Inc. is launching cloud services for retailers called HP Engage Console and HP Engage Catalog, which are designed to deliver services to boost productivity…

Capgemini digital leader on why conversational interfaces are going mainstream

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Capgemini Digital Retail and Manufacturing Partnership Leader Genevieve Chamard shares insight on why voice and chat are fast becoming must-haves for retailers…

Toshiba to present 'frictionless store,' printers at NRF

January 10, 2020

Toshiba Global Commerce Solutions will display its "Frictionless Store," employing multi-layered shelf sensor technologies and computer vision with real-time…

Red Sox Larry Lucchino teams with Standard Cognition on autonomous checkout

January 10, 2020

Boston Red Sox Hall of Famer and pioneering sports executive Larry Lucchino and tech startup Standard Cognition announced that the two have partnered to bring…

Diebold Nixdorf debuting POS design at NRF

January 9, 2020

Diebold Nixdorf will debut a modular, all-in-one POS solution at NRF 2020 taking place next week in New York City.

Converge Retail debuting RFID interactive display, jewelry solutions at NRF

January 8, 2020

Converge Retail will unveil an RFID-based interactive display platform at the upcoming NRF 2020 event in New York from Jan. 11 to 14. The platform is already…