How web-based 3D, AR tools enhance the customer shopping experience

Rob Weaver, chief revenue officer at Vertebrae, shares insight on how 3D and augmented reality shopping tools can prevent returns by boosting confidence that…

Facial recognition to grow 12.5% annually through 2024

January 2, 2020

The facial recognition market is expected to grow at a combined annual growth rate of 12.5% for the forecast period 2019 to 2024, according to Mordor…

Look Back: Top news of 2019 in retail customer experience

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

News abounded in 2019 relating to retail customer experience, from technology innovations and emerging technology players to retail activity on everything from…

Global flat panel market to hit $178B

January 1, 2020

The global flat panel display market is expected to reach $178.4 billion by 2025, according to a report by ResearchandMarkets. During this time, it will grow…

Adams Outdoor taps Vistar Media for programmatic DOOH

December 31, 2019

Adams Outdoor Advertising, an OOH media supplier, has partnered with Vistar Media to integrate programmatic technology into AOA's nearly 300 digital billboards…

Look Back: Top customer experience articles of 2019

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

All retailers, big and small, are hungry for insight on what retailers are doing, learning, testing and trying, when it comes to enhancing the retail customer…

Improved technology will drive facial recognition adoption

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The use of facial recognition for customer identification has been controversial due to concerns about privacy and accuracy, but a panel of experts at the…

Self-checkout kiosk replaces manned store at rail station

December 26, 2019

A snack and souvenir shop at a Japanese rail station that closed due to a lack of workers recently reopened with a self-checkout system that takes cashless…

Look Back: Top retail customer experience blogs of 2019

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Retail Customer Experience was bursting with great shared insight this year. Here's a look at the top five blogs that captivated readers' attention.

Researchers: Printed masks can fool facial recognition systems

December 24, 2019

Researchers at Kneron, an artificial-intelligence provider, said they fooled facial recognition systems using a printed mask showing a different person's face…

'Times Square Everywhere' – OOH ready to revolutionize retail

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Out-of-home digital, known as OOH, is making major strides and promises big changes in consumer shopping behavior. Interactive kiosks and digital signage will…

Perfect Corp. partners with Sally Beauty on AI hair color experience

December 23, 2019

Perfect Corp., a beauty technology solutions provider behind the YouCam Makeup virtual reality app, has teamed with Sally Beauty Holdings Inc., to power its…

Epson debuts 'all-in-one' thermal printers

December 20, 2019

Epson America Inc. has introduced the OmniLink TM-T88VI-DT2 and OmniLink TM-T70II-DT2 all-in-one thermal receipt printers, according to a press release.

Driving loyalty, sales with POS technology

Chris Lybeer, chief strategy and marketing officer, Revel Systems, explains why blending technology into customer interactions makes it possible to bridge the…

JRNI CEO on how tech is bridging the digital-to-physical divide in retail

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Retail Customer Experience talks with John Federman, CEO of JRNI, an enterprise SaaS scheduling platform, on why technology must be front and center for all…

Anytime Fitness taps LG as display vendor

December 19, 2019

Anytime Fitness, has selected LG Business Solutions USA as its preferred display vendors for more than 2,800 locations in the U.S. LG will deliver the displays…

4 digital signage tips for engaging customers in the holiday season

Remi Del Mar, senior product manager, visual display solutions at Epson America, Inc., shares his expertise on leveraging projection technology to engage and…

Nets trials facial-recognition payments

December 18, 2019

Under the tagline "Hungry? Face it," Nets, a Nordic provider of digital payment services, has launched a pilot testing facial recognition as a payment method…

Boot Barn taps kiosks to deliver 'infinite aisle'

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Boot Barn uses kiosks to provide customers an 'infinite aisle' to find what they are looking for, regardless of whether it is physically available in the store…

All the ways SD-WAN reduces costs for retailers

Jeff Bradbury, senior marketing director, North America for Hughes Network Systems, maps out how retailers can save money with SD-WAN, and that often the total…