Footwear brand taps Frank Mayer and Associates for innovative wall display

November 25, 2019

Footwear brand, Dr. Martens, is deploying an innovative shoe wall display at select Journeys stores nationwide. The display features music-themed graphics and…

The key to getting retail CX right the first time

Marketers and brands are failing to give customers what they want, even without realizing it. And those customers will walk away, often the very first time…

Presented by RetailCustomerExperience.com

Palmer Digital Group introduces EV charging kiosk

November 22, 2019

Palmer Digital Group has introduced its PDG EVTOWER electric car charging kiosk designed for QSRs, retail, theaters, casinos, grocery stores, hotels, municipal…

Why the in-store shopping experience is irreplaceable

There’s no denying the shopping experience has truly transformed over time. However, it’s important to appreciate that the in-store shopping experience is…

Presented by RetailCustomerExperience.com

Survey: There is a digital disconnect happening in retail

November 21, 2019

While nearly every retailer (95%) realizes the important of evaluating the user experience, and how it impacts business outcome, a good number (60%) are…

Augmenting the retail customer experience

Taras Kovalchuk, XR practice leader at SoftServe, explains why as retailers seek the means to become truly omnichannel, AR can enhance the customer experience…

Study: There's a disconnect between retail, IoT value

November 20, 2019

While more retailers understand the value in IoT technology, just half know how it will impact operations in the next three years. That, according to a Retail…

Consumers are loving text engagement

November 19, 2019

Forget the email, marketers. Consumers are all about the text message as the mobile communication channel boasts six times the engagement of digital…

IKEA measures DOOH effectiveness with Russ Outdoor

by Bradley Cooper — Editor, Connect Media

One great challenge with digital-out-of-home or any other form of advertising is how one can measure the true effectiveness of the campaign. How can you…

SnapPay debuts facial recognition tech

November 18, 2019

SnapPay, Inc., a provider of a payment gateway that allows North American merchants to accept digital payments from Alipay and WeChat Pay users, has introduced…

How To: Making 3D the foundation of immersive e-commerce experiences

Garrett Eastham, chief data officer at Vertebrae, shares how retailers, given the importance of 3D, are embarking on immersive commerce initiatives but need to…

Pop-ups, voice top trends driving retail holiday sales

November 15, 2019

As the holiday buying season gets into full swing there are five major trends driving retail sales at brick-and-mortar stores. Pop-up experiences, along with…

Casey’s General Stores taps Service Management Group for CX management

November 14, 2019

In a quest to discover customer insights, as well as expand loyalty with customers, Casey's General Stores is teaming up with Service Management Group, a…

Hughes Top 10 in IHS Markit SD-WAN report

SD-WAN market enters router replacement phase, as revenue surges by 23 percent in Q2

Hughes Certified as Gilbarco MNSP

Hughes solution provides retail petroleum customers with an authorized alternative to the Gilbarco Secure Zone Router

How AI can delight customers, Increase razor-thin margins

Daisy CEO Gary Saarenvirta admits that while AI may seem overhyped, it's ready to drive results as it's a powerful technology that gives consumers what they…

Achieving the benefits of a retail sustainability strategy

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

JoAnn Martin, vice president, industry strategy and market development, at JDA Software, explains how and why sustainability is now a top strategy for…

Meijer partners with Moovila on budget, HR tech effort

November 11, 2019

Retailer and grocer, Meijer, is deploying Moovila's project management platform for a large cross-company management and human resources revamp. Moovila is a…

AI: Putting the shopper experience on tech steroids

Christopher Tyghe, vice president of strategic development, Ingenico Group, Canada writes that while there are many benefits to investing in AI, one of the…

Oracle opens retail innovation tech center in Portugal

November 8, 2019

Oracle Retail has opened an innovation and technology center in Porto, Portugal focused on developing breakthrough retail innovations using technologies…