Why retail marketers must get CX right the first time and how open source plays a key role

Lynne Capozzi, CMO at Acquia, maps out why retailers need is a platform that allows them to integrate elements in a modular way, to scale their digital…

California supermarket taps NCR Emerald POS platform

September 16, 2019

Northgate Gonzàlez Markets, which serves Southern California, has selected NCR Emerald, a cloud-enabled point-of-sale platform offered on a subscription basis…

Audio accessibility feature simplifies micro market checkout for visually impaired

September 11, 2019

365 Retail Markets, a provider of self-service micro markets, has introduced an audio accessibility feature to its mobile payment app to help visually impaired…

AI, personalization driving digital signage future trend

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

As digital signage continually becomes more responsive and dynamic, it will become even more important to stay up-to-date on these trends to avoid falling…

Ashley HomeStore licensee taps Qualtrics to boost customer experience

September 6, 2019

Broad River Retail, the biggest independent owner and operated Ashley HomeStore licensee in the U.S., is using Qualtrics CustomerXM to boost the customer…

Browns Shoes steps up communications, task management approach

September 6, 2019

Browns Shoes Inc., a Montreal-based fashion footwear retailer, is deploying the Opterus OpsCenter to improve and enhance communication and task management, a…

American Dream retail park opening next month in New Jersey

September 5, 2019

The American Dream retail theme park will open in late October in New Jersey.

Puma flagship boasts engagement zone, immersive experiences

September 5, 2019

The New York City Puma flagship store boasts retail customer experiences that use technology, art and music to engage with customers. The retail store, at 60…

Moving Walls buys digital signage platform Quad42

September 2, 2019

Moving Walls, an advertising technology provider based in Singapore, has inked an agreement to acquire Quad42 Media, a digital signage management platform…

The Smart Safe Fact Sheet for Retail

If your company is looking for an innovative solution to reduce the stress that handling cash has on your operations, a smart safe may be the right fit.

Presented by Burroughs, Inc.

3 keys to a successful retail website redesign

Craig Witt, chief revenue officer at MotionPoint, offers up insight on why a website design should include a content refresh as well as both initiatives will…

Pittsburgh suburb mulls replacing parking meters with kiosks

August 30, 2019

Officials in Canonsburg, Pennsylvania, a Pittsburgh suburb, are considering switching from coin meters to kiosk stations for nearly 200 parking meters…

Solid growth ahead for transparent signage market

August 30, 2019

The transparent digital signage market will grow at a 33% compound annual growth rate, according to a report by ReportLinker.

Divdat signs on to provide bill payment kiosks in Detroit

August 30, 2019

Divdat, a company that provides digital kiosks to allow consumers to pay bills for city services, will move its headquarters from Royal Oak, Michigan to…

Harley-Davidson taps Frank Mayer and Associates for in-store bike display

August 28, 2019

Motorcycle titan Harley-Davidson is partnering with interactive technology leader Frank Mayer and Associates, Inc., to design, create and produce interactive…

Tips for retailers when it comes to international payments

Alyssa Callahan, a technical writer at Nvoicepay, shares insight on how retailers can navigate the complex world of international payments.

What consumers want: fast help, flexible delivery

August 26, 2019

The two top things wanted by today's retail consumer are easy and fast online "chat" help and flexible delivery options, specifically in-store pickup and…

Why OOH will revolutionize retail and the customer experience

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Out-of-home digital, known as OOH, is making major strides and promises big changes in consumer shopping behavior. Interactive kiosks and digital signage will…

Urban Outfitters taps Qualtrics to advance customer experience

August 23, 2019

Urban Outfitters is deploying the Qualtrics CustomerXM platform across physical stores and digital commerce channels to enhance its customer experience…

Smart & Final deploys Toshiba technology to boost customer experience, store associate satisfaction

August 23, 2019

Food retailer Smart & Final is tapping Toshiba's global commerce solutions to improve store operations, boost the retail customer experience and enhance…