5G is here and promises to revolutionize retail

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

5G technology promises to make it easier for retailers to access cloud technology, and to enable faster development of both business and consumer services.

Symphony CPG|AI names chief product officer, analytics leader

February 18, 2019

Adeel Najmi has been named chief product officer and Rahu Bhattacharya has been tapped as chief analytics officer for Symphony CPG/AI, which provides revenue…

Experiences consumers want versus data retailers need; what's ahead?

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Customer relationship strategies are impacted by more devices, more data, more category disrupting innovation and deeper customer relationships. Retailers need…

4 tips for training associates on a POS solution

Saleem Khatri, Lavu CEO, offers up four tips for teaching staff how to use a point-of-sale system and get them on the right track from the very start.

Omnichannel a prime focus this year, reveals report

February 15, 2019

Sixty-seven percent of retailers are all about omnichannel this year and 50 percent view a mobile shopping app as a top priority, according to a Shopgate…

Appriss Retail enjoys record growth achievement

February 14, 2019

The year 2018 was one of robust sales for Appriss Retail which hit record growth with 16 retailer contracts.

Cleveland switches out wayfinding kiosks for digital signage, Wi-Fi kiosks

February 14, 2019

Kiosks offering free Wi-Fi, wayfinding services, transportation information and advertising will replace existing wayfinding kiosks in Cleveland, according to…

Givex Brazil offers cloud-based interaction for retail customers

Givex Brazil offers cloud-based interaction for retail customers

Amazon takes yet another stab at live video shopping strategy

February 11, 2019

Amazon Live is Amazon's latest attempt to be the online "QVC" live-streaming video shopping destination, featuring shows focused on everything from Valentine's…

David's Tea taps Nudge Rewards to empower associates, boost in-store experience

February 11, 2019

David’s Tea is deploying Nudge Rewards frontline employee performance technology to improve communication between stores and its corporate organization, boost…

Pioneers: Who's really going to drive a new retail perspective?

Mimi Lettunich, president and executive creative director at Twenty Four 7, offers insight on why retailers must make the pivot to experiential design and more…

Intel leader: Why online retailers are leading store transformation, at least for now

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Online retailers have an advantage in transforming physical retail with technology since they operate under a different P & L model, says Intel executive Joe…

3 essential elements of e-commerce optimization

Zimm Zimmerman, senior vice president, personalization and analytic solutions at Wunderman, writes retail is no longer a game of access to products as much as…

Canadian grocer partners with Profitect to enhance reporting, boost customer satisfaction

February 8, 2019

Canadian grocery retailer Sobeys is partnering with prescriptive analytics provider Profitect to boost customer satisfaction and reduce shrink.

Ready for 'robots in aisle 5'?

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Robots are not only helping customers in the store; they are helping each other, as well as assisting the staff, in managing shelf inventory.

How connected experience design engages consumer packaging

Eric Schultz, vice president, business development, SGK, explains how smart packaging, has relied on QR codes and simple AR gimmicks, is transitioning to…

ICX Association opens nominations for Elevate Awards for best in CX tech

February 7, 2019

The Interactive Customer Experience Association is accepting nominations for its Elevate Awards, which are given to individuals and organizations that are…

3 ways retailers can leverage psychology to succeed online

Jay Radia, CEO and co-founder of Yieldify, writes that many online retailers fail to push customers to purchase through subtle psychological triggers and cues.

Why China is retail’s future: Unattended stores, walletless buying, automated warehouses

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

E-commerce is driving automation on all fronts in China: purchasing; delivery; and supply chain logistics. Artificial intelligence is also driving change.

Helzberg Diamonds deploys AR for virtual ring experiences

February 5, 2019

Helzberg Diamonds has launched a concept store, called the Helzberg Ring Experience, boasting a AR experience that allows customers to virtually try on rings.