Using push-to-talk technology to boost the customer experience

Jesse Robbins, CEO of Orion Labs, offers up insight on why push-to-talk devices and mobile communication are key to improving the customer experience. And…

BookingBug introduces new workforce experience platform

Karim Iskandar, EVP of Global Sales for BookingBug, introduces a new workforce experience to the BookingBug platform for enterprise retailers and financial…

Ensuring peak holiday season performance in 2019

Don White, vice president of enterprise solutions at Snapfulfil, believes now is the time for retailers to assess and review the past holiday season…

Virtubox kiosks in play for India Expo Mart

February 1, 2019

Virtubox, a company that offers cloud-based Android software for interactive touchscreen kiosks with corresponding display on Android and iOS mobile phones…

Personalization, customization technologies gaining clout in retail

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Virtual shopping and shopper personalization were twin themes during the recent CES show in Las Vegas. A pair of sessions, "Shopping as a virtual adventure…

2019 predictions for retailers, technology innovation

Tony Rodriguez, Digimarc CTO, predicts the next stage in customer experience will focus less on new and more installations and more on changing business…

Standard Cognition buys robotic mapping startup

January 31, 2019

Standard Cognition, which provides AI-powered autonomous checkout solutions for brick and mortar retailers, has acquired Explorer.ai, a mapping and computer…

Bitstop introduces Bitcoin ATM

Andrew Barnard, Co-founder of BITSTOP demos the Bitcoin ATM.

5 technologies primed to transform the grocery shopping experience

Rupal Shah, head of shopper research at research specialists, Simpson Carpenter, explains why the grocery shopping experience is on the brink of big change…

NRF Big Show Report: Amazon Go competitors offer up alternative cashierless approaches

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The NRF Big Show in New York City debuted a host of cashierless checkout technologies hoping to capitalize on the interest generated by Amazon Go.

Cannabis technology provider partners with AR solutions company on educational kiosks

January 29, 2019

Cannvas MetTech Inc., a cannabis technology company, has teamed with NexTech AR Solutions Corp. to enhance the user experience of its digital cannabis…

JDA, InContext partner on retail management platform

January 29, 2019

JDA Software and InContext Solutions are partnering to bring together their respective technology for a virtual reality-based visualization and category…

How visual analytics is helping Chick-fil-A serve up more chicken, meet customer needs

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Chick-fil-A is using Tableau’s interactive data visualization technology to make better, faster decisions that will lead to increased revenue and higher…

Stanley Security debuts retail reporting, video surveillance for loss prevention needs

January 25, 2019

Stanley Security is launching Trends, an exception-based reporting and video surveillance for retail organizations aiming to reduce retail shrinkage, boost…

Retailers and Big Data: How analyzing data can help meet consumer shopper demands

Brahmajeet Desai, director of marketing, Kyvos Insights Inc., offers insight on why creating exceptional shopping experiences is now expected of stores and how…

Autonomous stores coming fast, but is Amazon Go on first?

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

In many people's eyes, one of the most disruptive retail developments has been the late 2016 launch of Amazon Go, but some observers have questioned its…

Mvix welcomes Google Analytics, other data sources to signage software

January 23, 2019

Mvix has integrated more than 150 business data sources to its digital signage software through a portal. This portal includes data sources like Salesforce…

Target debuts mobile payment, contactless card options

January 22, 2019

Personalization reforms retail industry: Maximizing in-store digital experiences

by Ricardo Belmar — Sr Director, Global Enterprise Marketing, Infovista

Ricardo Belmar, InfoVista senior director, global enterprise marketing, maps out why retail IT teams must have needed data and insight to keep digital in-store…

C-store chain to launch AiFi checkout-free technology

January 22, 2019

Zabka, a chain of convenience stores operating more than 5,400 sales points throughout Poland, will introduce stores featuring AiFi's artificial intelligence…