Dunkin' Donuts testing on-the-go ordering, delivery service

November 20, 2015

Dunkin' Donuts is testing mobile ordering in Portland, Maine, and delivery service in Dallas.

Video: Why, how data drives Dickey's BBQ

Dickey's BBQ CEO Roland Dickey Jr., discusses his three-prong approach to the guest experience and the chain's use of technology.

7 steps to digital signage success

by David Little — Director of Marketing, Keywest Technology

Digital signage end-users know that the implementation process can be arduous; it's time to understand why that is and what they can do about it.

Samsung Pay coming to budget phones?

November 19, 2015

Samsung Electronics reportedly is planning to bring its new mobile-payment system to mid- and low-end handsets.

Seeking youth, Macy's flagship gets a $400M face-lift. But what of loyalty?

by Bryan Pearson — President, LoyaltyOne

Youth comes but once, but if you are a retailer, it comes continuously. As Macy's continues its three-year strategy to appeal to teen shoppers, a flagship…

Email beats out social network tools in consumer communications

Retailers are more responsive and quicker to answer consumer inquiries via email and the varying degrees of communication response time reflects a big chasm…

Digital redesign debuts at Primark store in Madrid

November 13, 2015

Squire, a U.K.-based creative content studio, and Dalziel & Pow, an independent agency that represents brands worldwide, recently announced that they partnered…

Robot aims to help retailers keep a tally on product, inventory

November 12, 2015

Robotic system can help track inventory, avoid out-of-stock scenarios and product price tag validation.

Amazon expands retail sales landscape for Echo device

November 12, 2015

Amazon pushes Alexa and Echo onto brick-and-mortar retail shelves.

Consumers are rapidly blurring lines and changing channels

by Chris Petersen — Owner, IMS

Future success requires going boldly where no one has gone before.

3D printing kiosks arrive at Best Buy

November 11, 2015

Now, select Best Buy customers will be able to see 3D printers in action with new 3D printing kiosks designed as a partnership between kiosk manufacturer Frank…

US Bank takes mobile payments to the skies

November 10, 2015

MSA Pay, which went live this week, is the first mobile payment app in the general aviation space designed specifically for the ordering, payment and…

Why consumers are driving the retail mobile experience

by Will Hernandez — Editor, NetWorld Media Group

Executives at Money 20/20 conference discussed the importance of user feedback when developing and tweaking products and services.

7 questions to ask in choosing a mobile payments solution

The unprecedented evolution of the payments space can be intimidating to any business but it's not an insurmountable challenge.

Walgreens first to integrate rewards into Apple Pay

November 5, 2015

Walgreens has more than 85 million active Balance Rewards members.

Amazon shutters Register mPOS service

November 3, 2015

The company on Friday stopped selling the $10 device that hit the market last year with an attractive 1.75 percent transaction rate.

ICX Symposium: Transforming retail with responsive store

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

When it comes to a successful interactive customer experience today’s businesses must focus on finding a balance as there is often a big mismatch between a…

Watch out Amazon: Wal-Mart prepping drone delivery service, seeking fed's approval

October 30, 2015

Amazon's drone service will have a big competitor as Wal-Mart is seeking federal approval for such delivery approach as well.

ICX Symposium: The customer experience is about technology + emotion

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Today’s interactive customer experience is morphing quickly into an emotional consumer experience —and while technology is obviously a necessary part it’s not…

Target launches retail startup accelerator

October 19, 2015

Target has launched a startup accelerator with a little help from Techstars and West Stringfellow, former chief product officer at Big Commerce and Rosetta…