The Ultimate Buyer’s Guide To Choosing The Right POS Scale For Your Business

This POS scale buyer’s guide aims to simplify the process by outlining the key factors to consider when choosing a scale for your business.

Erewhon taps Legion for workforce management

June 6, 2024

Erewhon, an organic grocer, is deploying the AI-driven workforce management platform from Legion to boost employee experience.

GivexEngageAI Offers New Engagement Strategies

Restaurants need to offer unique selling propositions and exceptional customer service. Loyalty programs, personalized marketing, and consistent customer…

Presented by RetailCustomerExperience.com

Aldi debuts checkout free grocery option in Chicago

June 6, 2024

Supermarket chain Aldi has launched checkout free grocery, called Aldigo, with Grabango, at one location.

Customer satisfaction and loyalty: The key to theme park success

Ultimately, every aspect of the theme park experience should be designed to maximize customer satisfaction. From creating engaging attractions to extending the…

Cantaloupe's Cheq strikes POS deal with Detroit City FC

June 4, 2024

Cantaloupe Inc., a self-service commerce solutions provider, announced a multi-year deal with Detroit City FC to be the exclusive point-of-sale platform at…

South Korean fashion brand taps Channel Talk for fast rewarding customer service

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

La Room, a women’s apparel retailer, is using an AI-powered customer service platform for faster customer service. It’s not only saving time and money but also…

Safeway pulls self-checkout kiosks from California locations

June 4, 2024

Grocer Safeway has pulled self-checkout kiosks from several Bay Area locations in California.

How IoT connectivity data can empower retail pharmacists

by Danny Keough — Vice President of Customer Success, SmartSense by Digi

The implementation of IoT connectivity represents a strategic shift toward a more efficient and data-centric future for retail pharmacies. Harnessing the power…

Cashierless supermarket arrives in Argentina

June 3, 2024

Qu!ck, a new autonomous supermarket concept, has opened in Argentina, offering a cashierless shopping experience. Customers scan groceries using a mobile app…

Pet vending machine ignites debate in China

June 3, 2024

The sale of live animals, such as cats and dogs, via a vending machine has ignited debate in China, according to a Turkmenportal report.

Automated Retail Changing the Shopping Experience

Automated retail, characterized by self-service kiosks and intelligent vending machines, is redefining the traditional shopping experience. This technology not…

Presented by RetailCustomerExperience.com

Micromart launches smart stores boasting cold, hot vending options

May 31, 2024

Micromart Smart Stores has launched autonomous technology designed for food service. The vending machines are plug-n-play, modular, secure and reliable…

Georgia Kroger now home to vehicle registration kiosk

May 31, 2024

The Union Grove Kroger grocery store in Henry County, Georgia, has installed a motor vehicle registration kiosk in partnership with ITI Technologies, according…

The untapped power of checkout: 5 things retailers didn’t know checkout can do

by Peter Karpas — CEO, Bold Commerce

Just because checkout is the last step of the shopping journey doesn’t mean it should be stripped of all its potential to drive revenue and profitability.

Rocket convenience chain teams with HappyOrNot to fuel customer satisfaction

May 20, 2024

Rocket, the largest privately-held convenience store and gas station chain on the West Coast, has deployed HappyOrNot's feedback management solutions in all…

Robots in retail: Automation revolution in play

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Autonomous robots deployed in retail cover millions of square meters a week with inventory scanning robots capturing 26 million images a day. Brain Corp CEO…

Fender teams with Bluecore to drive customer growth, retention

May 16, 2024

American guitar and amplifier maker Fender Musical Instruments Corp. is partnering with Bluecore, a retail shopper identification and customer movement…

5 reasons retailers should consider self-checkout

by Peter Alcock — Head of Product Marketing, Network Merchants Limited (NMI)

In a post-COVID world, more retailers are turning to self-checkout. They can reduce checkout lines and waiting times and offer more ways to pay for consumers.

Tops Friendly Markets expands into western New York

May 15, 2024

Tops Friendly Markets, a Northeast Grocery Inc. division, has announced an expansion into Western New York, and the launch of individualized customer…