Technology News & Media

Morrisons taps Instacart for AI-powered shopping carts

September 15, 2025

Morrisons, a U.K. grocer, is partnering with Instacart to deliver Caper Carts to its grocery aisles, marking Instacart's first retail collaboration to deploy…

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Sheetz store rebuild features kiosks, self-checkout

September 15, 2025

Sheetz has begun a rebuild of its store and gas station at Huyetts Crossroads, near Hagerstown, MD and expects the location to re-open in early 2026.

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Hello Sugar taps PolyAI to automate customer experience

September 11, 2025

Hello Sugar, a beauty franchise, is partnering with PolyAI, which provides enterprise conversational AI, to automate all front end service calls.

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How The UPS Store delivers best-in-class retail customer experiences

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Sean O’Neal, vice president of retail operations at The UPS Store, outlines customer experience strategy, how automation is playing into CX and reveals how…

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Future-Ready Airport Kiosks: 3 Trends Transforming the Passenger Journey

As passenger expectations evolve and regulatory requirements shift, kiosk technology must keep pace - offering smarter, more flexible, and inclusive solutions…

Presented by Zebra Technologies

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Let's Talk Retail Episode 2: How Retailers Can Thrive in the Evolving Buyer Landscape

Retailers must adapt to shifting buyer behavior as shoppers discover and engage with brands in new ways. This video highlights changing consumer research…

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Let's Talk Retail Episode 3: Innovating With Confidence

Discover how embracing adaptive technology, strategic partnerships, and microservices can empower retailers to test, scale, and succeed in today’s retail…

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Agility in Action: How Specialty Retailers Are Fast-Tracking Tech to Stay Ahead

Discover how specialty retailers can overcome outdated systems and rising customer demands. This blog explores how cloud platforms, unified data, and…

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Elevating Customer Service with Technology: What Hospitality and Food Service Businesses Need to Know

Learn how hospitality and food service businesses can enhance customer service with advanced technology. This blog explores how retail-hardened POS systems…

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Amazon Just Walk Out Cafe debuts at South Carolina hospital

September 3, 2025

Roper St. Francis Healthcare has launched a cafe and gift shop at Bon Secours St. Francis Hospital in Charleston, South Carolina, that uses Amazon's "Just Walk…

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Enhancing Visitor Experience at Nationalgalerie Berlin with eyefactive's Touchscreen Software

eyefactive transforms Nationalgalerie Berlin's visitor experience with bespoke touchscreen solutions. Cutting-edge technology and innovative software redefine…

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Fashion rental service Nuuly designs deeper customer-first experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Nuuly, a clothing subscription rental subscription service, expands partnership with Recurly to drive a more rewarding customer experience, growth and launch…

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How AI can help in operational efficiency, labor productivity, productized compliance

August 28, 2025

In a recent webinar "Labor Forecasting 2.0: Predicting Future Demand and Staffing for Efficient Growth with AI," presented by Deputy and hosted by Networld…

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Frank Mayer crafts retail displays for Kreg Tool Company

August 28, 2025

Woodworking tools manufacturer Kreg Tool Company has tapped Frank Mayer and Associates, Inc. to design and produce retail displays to highlight the brand's new…

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Aldi London store overhauls Shop & Go system, deploys self-checkouts

August 27, 2025

Discount supermarket chain Aldi has reopened its newly refurbished "Shop & Go" store in Greenwich, London, featuring self-checkout lanes and an updated…

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Frank Mayer offers a playbook for the large scale kiosk effort

August 26, 2025

Deploying large scale self-service kiosk projects isn't easy as it involves much more than selecting hardware.

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Frank Mayer joins Retail Solutions Providers Association

August 25, 2025

Frank Mayer, a custom kiosk and display manufacturer, has joined the Retail Solutions Providers Association, a North America group of software developers…

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Diebold Nixdorf AI solution helps Edeka Paschmann combat self-checkout shrink

August 21, 2025

Edeka Paschmann, a German supermarket chain, is the first retailer in the country to implement Diebold Nixdorf's AI-powered solutions to reduce shrink at…

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Radar debuts guide for location-based engagement strategy

August 21, 2025

Radar has published a free step-by-step guide for launching a location-based engagement strategy that will deliver results.

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Akool debuts holographic avatar displays for AI engagement

August 21, 2025

Akool has launched a Holographic Avatar, an immersive AI solution that projects interactive digital humans into physical spaces using purpose-built holographic…

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