August 11, 2017
Walmart is getting the jump on Amazon to make checkout lanes obsolete as the world's largest retailer is rolling out a mobile app that enables to scan and pay…
read nowAugust 11, 2017
Consumers who like to order from Stop and Shop's online Peapod grocery service can now enlist the help of Amazon's Alexa devices.
read nowAugust 8, 2017
Aptos Inc. is buying TXT Retail to meld its customer engagement and inventory management technology with TXT Retail's merchandise lifecycle management suite.
read nowAugust 7, 2017
REX Real Estate Exchange will be deploying robots and tapping big data technology to cut home selling costs in its new Long Island, New York office location.
read nowAugust 7, 2017
Sephora is testing a "boutique" strategy in response to the current retail climate.
read nowAugust 4, 2017
The Nuance IVR to Digital will strengthen Nuance's omnichannel customer engagement platform as part of a series of cognitive and conversational AI innovations…
read nowAugust 2, 2017
A hefty number of retailers, 87 percent, claim they will boost use of artificial intelligence for customer engagement strategies in the next two years.
read nowAugust 1, 2017
Three St. Louis-based grocery stores are participating in a six-week pilot featuring a robot, Tally, which will check aisles three times a day to ensure items…
read nowJuly 25, 2017
Consumers are hoping that once Amazon acquires Whole Foods, the online mega retailer will provide cashier-free checkout and a much improved grocery store…
read nowJuly 21, 2017
Walmart is reportedly building new technology that will help it identify unhappy consumers standing in check-out lines.
read nowJuly 20, 2017
Texas Humor, a clothing brand focused on state pride, is using Shopgate's mobile commerce platform to build an enhanced mobile shopping app for customers.
read nowJuly 20, 2017
The U.K.-based Pets at Home is launching Sales Assist, an IBM MobileFirst for iOS app for iPad, to drive a simpler purchase process across its 440 stores.
read nowJuly 19, 2017
One quarter of U.S. consumers are using a chatbot on a daily basis, and that figure spikes to 40 percent among the millennial generation.
read nowJuly 19, 2017
Giant Eagle is aiming to drive customer-focused retailing via the use of Symphony EYC's solutions to gain greater customer insight and drive more personalized…
read nowJuly 18, 2017
Jerome's Furniture wants its customers to know where their furniture is, and has launched a smart tracker service to provide customers insight on the delivery…
read nowJuly 17, 2017
Just about one in three shoppers will make a purchase through a voice-controlled device in the next year, and nearly one in five, 19 percent, made a voice…
read nowJuly 13, 2017
When it comes to brick-and-mortar shopping, a majority of U.S. consumers, 72 percent, love being able to touch, feel and try products, and the statistic jumps…
read nowJuly 11, 2017
The smartphone will soon blow past the tablet in the U.K. when it comes to mobile shopping, with smartphones grabbing 51.5 percent of spend next year.
read nowJune 27, 2017
More than one third of consumers are feeling nothing when shopping in the brick-and-mortar environment, although 20 percent feel "excited," during the shopping…
read nowJune 23, 2017
When it comes to augmented reality, Apple CEO Tim Cook is a huge fan.
read now