Why back-to-school shopping is all about value

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Rising costs, economic uncertainty and ongoing inflation are causing shoppers to rethink where they spend, what they buy and which brands earn their business.

The Connected Guest Journey: Arrival to Departure

Connected technology helps hospitality businesses create more seamless, convenient experiences across the guest journey. This blog explores how connected…

What's Next for Grocery: Kroger and Toshiba Talk AI, Computer Vision, & Smarter In-Store Experience

AI and computer vision are creating new opportunities to transform grocery operations and customer experiences. This video explores how Kroger and Toshiba…

Nominations open for 2026 Automated Retail & Kiosk Innovation Awards

by Richard Slawsky — Editor, Connect Media

The organizers of the Automated Retail & Kiosk Innovation (ARKI) Show are accepting nominations for the 2026 ARKI Awards, recognizing the companies, products…

Let's Talk Retail Episode 7: Part 2: How a Mobile First Strategy Enhances the Retail Journey

Take a closer look at how a mobile-first strategy is reshaping the retail experience. This video explores how connected technologies, flexible service models…

Sustainability in Retail: A Strategy for Long-Term Growth

Discover why sustainability is becoming a growth strategy, not just a corporate goal. This blog explores how retailers are reducing waste, improving…

9 self-service tech trends to watch

by Bradley Cooper — Editor, Connect Media

The recent Automated Retail & Kiosk Innovation Show kicked off with a keynote on nine self-service trends to keep an eye on in the coming years: including…

What Resilient Foodservice Ops Look Like

Only 22% of restaurants feel good about their current tech—and that statistic alone says everything. This infographic dives into how devices like Toshiba’s…

Presented by Toshiba Global Commerce Solutions, Inc.

Rethinking Retail: Strategies to Meet Evolving Customer Expectations

Retail is entering a new chapter where every interaction has the potential to shape lasting connections with customers. This infographic explores how…

Presented by Toshiba Global Commerce Solutions, Inc.

Let's Talk Retail Episode 6: The Power of Loyalty-Driven Retail: Engaging Customers Beyond the Sale

In this episode of Let's Talk Retail our Director of Sales Executive Duffy Fron is joined by Troy Stelzer of Xenia Retail. In this video they explore how…

Theft, violence on the rise in retail

November 7, 2025

Violence and theft are increasing in the retail industry with retailers reporting a 18% jump in the average number of shoplifting acts per year from 2023 to…

Let's Talk Retail Episode 2: How Retailers Can Thrive in the Evolving Buyer Landscape

Retailers must adapt to shifting buyer behavior as shoppers discover and engage with brands in new ways. This video highlights changing consumer research…

Tariffs in retail: What retailers should do as consumers react, experts offer advice

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

The tariff decisions are driving fast change and retailers have been quick to react as consumers are already changing shopping behavior. Experts share insight…

Higher retail prices spurred by tariffs driving consumers toward best deal

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Nearly four in 10 consumers will go wherever the deal is best if retail prices jump due to tariffs and Baby Boomers will be leading the charge.

Improving Retail Experience with In-Store Analytics

Why in-store analytics will be the game-changer for retailers: Learn how integrating in-store retail analytics benefits retailers at the point of sale.

Presented by eyefactive GmbH

2025: The year of dynamic pricing or simply smarter pricing?

by John Moss — CEO, Flintfox

Retailers that embrace greater pricing agility in 2025 will be the ones that set themselves up for long-term success and improved relationships with customers.

3 tips for hiring high-quality retail associates

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Retail store associates and leaders are brand ambassadors today and that doesn’t make hiring easy. Sibyl McCarley, SVP of people success at HireVue, shares…

Campari VP talks Gen Z consumer, value of authenticity in retail customer experience

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Focusing on Gen Z is crucial as the generation is setting trends that influence broader consumer behavior, according to Andrea Sengara, VP of marketing at…

Are retailers listening to consumers and preparing for the imminent hyper-experiential retail renaissance?

by Rhonda Hiatt — global CEO at Clear, part of M&C Saatchi

Genuine human connection and personal interactions are going to drive retail growth, innovation, and brand loyalty this year and beyond. Brands need a plan to…

How to curate a comprehensive end-to-end customer experience

by Rob Mobsby — Digital Director, Everything Branded

Constantly learning from customers can help guide retail decisions on how to expand or refine operations to fit evolving needs.