Trends / Statistics News
Increasing sales make for a pretty Q4 for Ulta
March 18, 2016
Consumers didn't pull back on buying up beauty items at the end of 2015.
read nowConsumer spend moderate in February but outlook is bright
March 16, 2016
Consumers didn’t spend crazy in February, but going forward they are likely to loosen the purse strings.
read nowWhole Foods' ambitious delivery service in play
March 16, 2016
Whole Foods hopes to double stores offering Instacart delivery service.
read nowShocker: Some consumers prefer shopping to sex
March 16, 2016
A survey reveals 14 percent of American consumers would rather shop than have sex.
read nowBoozy St. Pat celebrants love to shop
March 14, 2016
What are St. Patrick's Day shoppers looking for when shopping? Shoes.
read nowWarmer winter didn't hurt all retailers, reveals new survey
March 14, 2016
The warmer than usual winter temperatures has hurt more than a few retailers' bottom lines, but not every retail segment felt a pinch.
read nowMarketResponse reveals adaptive CX opportunities at ICXA Symposium
March 11, 2016
The capstone session at the recent ICX Association Symposium featured 'The Domain of Shopping' study, which identified six distinct shopping segments based on…
read nowStudy: Retailers must mobilize the brand advocate
March 11, 2016
A retailer's best friend these days may just be the consumer who is loyal and willing to spread good things about the brand.
read nowSprint embarking on nationwide sprint to open new stores
March 10, 2016
The telecom player, striving to move ahead in the ultra-competitive market, is working with a partner to expand store locations.
read nowWalmart customer satisfaction ranking takes a deeper dip
February 29, 2016
Walmart’s battling a bunch of challenges and can now add not satisfying customers to the list.
read nowKohl's to pilot new store format, shuttering 18 underperforming locations
February 26, 2016
Retailer enjoyed a healthy seasonal sales boost but wasn't immune to weather that hurt other retailers in late 2015.
read nowMen are shopping like women and that's good for retailers
February 25, 2016
The male consumer is scanning online sites to get fashion ideas, trying new brands and pretty much shopping like a woman, and that's all good for the retail…
read nowRetail rental projections bode well for 2016, reveals report
February 23, 2016
Healthy outlook in retail rental landscape.
read nowTax refunds likely won't equate to big retail activity this year
February 22, 2016
More than half of consumers are planning to use tax refunds to pay off debt and shore up the savings account. Yet it isn't a complete bleak trend for retail.
read nowNeiman Marcus strives to meld in-store, digital mobile customer experience in new store
February 22, 2016
High-end retailer aims to combine in-store and online customer experience in first Long Island, New York, location.
read nowMobille app, wallet security top of mind for retailers
February 16, 2016
When it comes to mobile app and mobile wallet payment solutions nearly three quarters of retailers are most concerned with security features, reveals a new…
read nowYoung valentines spend more than older lovers on Valentine’s Day
February 12, 2016
It’s rewarding to be young or in love with someone younger when Valentine’s Day comes around.
read nowReport: 2016 will deliver healthy sales growth for retail sector
February 11, 2016
Cheap gas, more jobs and consumer confidence will lead to robust retail sales in 2016.
read nowRetailers failing on customer service when it comes to email support, claims study
February 11, 2016
One in three retailers don’t respond to customer service emails and the lack of response is likely impacting consumer loyalty and shopper satisfaction.
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Retailers must embrace the mobile consumer to boost sales, increase loyalty
February 10, 2016
Nearly half of all retail shopping activity involves some sort of mobile and it’s more than half when it is millennials doing the shopping.
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