Trends / Statistics News
Study: Cheapest price may not always win over the consumer
February 9, 2016
Consumers care about price but they also care about the quality of a retailer.
read nowWarm temps put a big chill on Kohl's earnings
February 5, 2016
Warm weather is one reason Kohl's doesn't expect to make shareholders happy later this month.
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Amazon plans to open hundreds of bookstores, claims mall operator
February 3, 2016
The top U.S. e-commerce player is supposedly looking to take a deep dive in the brick-and-mortar environment.
read nowAirlines bring back snacks, expand entertainment to boost customer experience
February 1, 2016
After a decade of pulling free snacks off flights airlines are bringing back goodies in a quest to boost the traveler's flying experience.
read nowReport: Product price fast giving way to customer experience focus
February 1, 2016
Companies are increasingly focusing on customer experience rather than product price when it comes to the competitive retail segment.
read nowConsumers expect top-tier service and will take leave if retailers fail to deliver
February 1, 2016
Consumers still favor the in-store shopping environment but true optimization from the trend isn’t going to happen for retailers unless customer experience is…
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Survey: Consumers want more delivery options and greater delivery transparency
January 27, 2016
Retailers not offering lots of delivery choices aren't making consumers happy. Today's shoppers are willing to pay extra for the delivery option they want…
read now'Evolved' retailers more likely to succeed compared to pure-play business strategy
January 26, 2016
Retailers going only online, or only in physical store locations, are likely not going to achieve sustainable, long-term operational success.
read nowU.S. Bank banking on new brand message to grow business
January 26, 2016
U.S. Bank is revamping its brand to drive home its message that it offers the "power of possible."
read nowMore than half of Americans boast retail job experience, claims study
January 25, 2016
Americans with a retail job on the resume likely got their first retail role at the age of 16.
read nowUnilever CEO: Another rough year ahead but it won't stop innovation
January 20, 2016
Unilever expects to have to work just as hard as last year to hit expected financial this year and plans to keep innovating on the product side.
read nowDeclining fuel costs makes for bigger profit at Delta
January 19, 2016
Delta is navigating some financial challenges but benefiting big from cheap fuel prices.
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Florida retail mall experience offers up a unique artistic collaboration
January 15, 2016
When is a luxury retail mall environment also an artistic gallery setting? When a collaborative effort makes it happen.
read nowIoT, data services help Intel hit revenue expectations
January 15, 2016
While chip maker Intel hit expected revenue projections in the fourth quarter, its sales for 2015 took a bit of a hit thanks to weakening PC demand.
read nowLululemon eschews traditional holiday discounts and gets big reward
January 15, 2016
Lululemon didn’t mark down much during this past holiday sales season and the strategy paid off.
read nowJolly holiday season not so jolly for Best Buy
January 15, 2016
Electronics retailer faces biggest stock dip in a year due to weak holiday sales and what analysts view as a slump in mobile phones, electronics segment.
read nowApparel retailers facing challenges in new year
January 11, 2016
While the 2015 holiday season proved rewarding for most retailers there are more than a few, at least five, facing some hurdles and obstacles in 2016.
read nowUnderstanding a consumer's personality is key to engagement, purchase activity
January 11, 2016
Providing the best retail customer experience is tied to many things and one is knowing exactly who the customer is, what they’re looking for and where they’re…
read nowDigital investments key factor in sales growth at J.C. Penney
January 7, 2016
Unlike its competitor Macy's, J.C. Penney is celebrating a sales spike despite warm weather that hindered apparel sales this holiday season and credits its…
read nowGun sales shoot up as proposed regs loom, consumer demand spikes
January 5, 2016
Gun retailer expects big sales surge due to consumer safety concerns and proposed regs coming into play.
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