Customer Service

Let's Talk Retail Episode 7: Part 3: How a Mobile First Strategy Enhances the Retail Journey

Retailers make stronger business decisions when they have a clear understanding of customer needs and market conditions. This episode explores how customer feedback supports planning while adaptable technology helps organizations respond to change. It also discusses the value of partnerships and thoughtful expansion strategies.

July 20, 2026

Toshiba's Eric and Mohan from AWAY finish up this episode discussing how a mobile-first strategy can enhance the customer experience. They also dive into how these devices cater to store associates and improve operations. Benefitting each person in the retail environment.

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Toshiba Global Commerce Solutions

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