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[LIVE WEBINAR] Why mobile, personalization are key to a successful, seamless customer journey

Date: July 27, 2017 | Time: 2:00 PM EST | Duration: 1 Hour | Join us for a live webinar with Adobe as we discuss the priorities and strategies needed to survive in today's retail market. Register now!

Type: Webinar

Sponsor: Adobe


Transparent Displays Transform Signage

Along with the optimization of standard advertising spaces, transparent displays allow for the creation of completely new ones.

Type: White Paper

Sponsor: Axis4 Media


The Next Step in Indoor Signage

Backlit signs or traditional light boxes and neon signs can help get the message out, but new types of indoor signage are catching consumers’ attention.

Type: White Paper

Sponsor: Kraslex


Employing a Single Customer View

Retailers have more information about their customers than ever before. The key, though, is to be able to have a 360 degree view of each customer in a way that provides value.

Type: White Paper

Sponsor: Pitney Bowes


[WEBINAR] Eliminating Islands of Technology in the Age of the Customer

Forrester Research principal analyst Brendan Witcher and Ryan Parker from Intel, discuss insights from an Intel-commissioned survey of retail decision makers in the US, UK, Germany, Japan and China. Download now!

Type: Webinar

Sponsor: Intel Corporation


The Tipping Point for Self-Service Kiosks in Restaurants

As more and more restaurant chains explore the use of self-order kiosks, the technology may be on the road to widespread acceptance.

Type: Guide

Sponsor: Frank Mayer and Associates, Inc.


[WEBINAR] Faster, Smarter, Cheaper: Top 7 Customer Experience Hacks for Retail

In this webinar, learn the top retail hacks to unlocking delightful experiences that bring shoppers back for more. Download now!

Type: Webinar

Sponsor: Salesforce


Beyond Touch: Options for Interactivity

Although touch is the prime medium for interaction with digital displays, it’s far from the only one. These 12 methods for interactivity can work in partnership with touch to create an unparalleled user experience.

Type: White Paper

Sponsor: IntuiLab


[WEBINAR] Convert more mCommerce orders with less fraud

Download this webinar now to learn the key trends and fraud prevention techniques for the mCommerce world.

Type: Webinar

Sponsor: ThreatMetrix & Cybersource


2017 Retail Customer Experience Top 100

With up-to-date information on each of the Top 100 brands, this is a compelling read for anyone in the retail industry or striving to provide technology and tools for retailers.

Type: Special Report

Sponsor: Confirmit


How Mobile Ordering Apps Stack Up

Mobile ordering apps are poised to be a major sales driver for fast casual restaurants, but not all apps are built the same.

Type: White Paper

Sponsor: Fuzz Productions


Internet + Enterprise = the New ‘Interprise’

Network architecture is leveraging 4G LTE, the cloud and SD-WAN to create a new way of managing the enterprise.

Type: White Paper

Sponsor: Cradlepoint


EV Charging Stations Offers Digital Signage Opportunities

The sale of electric vehicles is expected to skyrocket over the next 15 years. The charging network required to keep those vehicles running will be a perfect match for digital signage.

Type: White Paper

Sponsor: media mea LLC


Implementing a Billpay Kiosk Project Step-by-Step

Deploying billpay kiosks looks like a complicated process, but it doesn’t need to be.

Type: White Paper

Sponsor: U.S. Payments


Optimize your selling channels

Matching customer information with where they are located to help retailers make better decisions and maximize their revenue.

Type: White Paper

Sponsor: Pitney Bowes


Smart technology narrows gap in consumer data for retailers

With smart technology, retailers can collect information on consumer behaviors and adjust their strategy accordingly to increase revenue.

Type: White Paper

Sponsor: media mea LLC


Interactive Kiosks from the Hardware to the Software

When considering a kiosk deployment, it’s not only important to think about the individual components, but how they’ll work together.

Type: White Paper

Sponsor: NEC Display Solutions


Drive the moment: How the connected car can drive your business

OnStar recognizes the value of its connected driver base, and has created a group through OnStar Business Driver to address the opportunity for third parties wanting to make these connections.

Type: White Paper

Sponsor: General Motors OnStar Business Driver


Creating customized 1:1 personal journeys for drivers

Driving has been one of the last areas of human activity to remain outside the reach of the internet. Now, with 4G LTE modems being deployed in cars, there are enormous opportunities for retailers, restaurants, hotels and other service providers to interact with drivers.

Type: White Paper

Sponsor: General Motors OnStar Business Driver


[Infographic] Laser Projectors in Digital Signage

As the digital space of your market becomes more sophisticated, available projector technology needs to be more sophisticated too.

Type: Infographic

Sponsor: NEC Display Solutions


2016 Retail Customer Experience Top 100

Retail Customer Experience’s 2016 Top 100 report, which highlights top online, brick-and-mortar and omnichannel players, offers compelling insight on retailers’ strategies in providing a robust and rewarding customer experience.

Type: Special Report

Sponsor: Confirmit


Interactive Digital Signage: Doing it Right, Right Now

With the availability of no-coding interactive content creation, anyone can create and deploy interactive digital signage.

Type: White Paper

Sponsor: IntuiLab


Digital Display Technology: An Introduction to Digital Signage

Digital signage is a viable and effective communications tool, but companies taking the first step in signage deployment will be much more successful on the playing field if they understand the basics of what digital media is and how it operates. Learn the basics of digital signage and how to make it most effective.

Type: Guide

Sponsor: LG Electronics USA, Inc.


Mobile Wallets 101

This report provides an introduction to mobile wallets, and explains why they should accept mobile proximity/point-of-sale payments through their own mobile app, through financial institution-issued mobile wallets, and through third-party mobile wallets.

Type: Guide

Sponsor: Mobile Payments Today


The Connected QSR

Successful restaurant operators typically are skilled at serving great food, not managing IT infrastructure. A 4G LTE network can make the task of managing a restaurant's digital devices a breeze.

Type: White Paper

Sponsor: Cradlepoint


It's All About the Customer Experience

Great experiences keep customers coming back time and time again. Give your customers a “wow” experience and they will tell their friends and colleagues and share on social media.

Type: White Paper

Sponsor: Interactive Customer Experience Summit (ICX Summit)


Fitting Room of the Future

Developments in retail technology are offering the potential to boost sales with targeted add-ons.

Type: White Paper

Sponsor: media mea LLC


Prepaid + Payment Kiosks = The Perfect Fit

Bill payment kiosks provide a boost for the launch of prepaid programs.

Type: Case Study

Sponsor: U.S. Payments


mPOS 101

What merchants need to know about mobile point-of-sale technology.

Type: Guide

Sponsor: Mobile Payments Today


Digital Signage as Part of a Seamless Customer Experience

Digital displays can serve as the glue that holds an omnichannel experience together.

Type: White Paper

Sponsor: HP Inc.


The Business Case for Electronic Payroll Distribution

A benefit offering savings for both the employer and employee is rare. Electronic payroll distribution is one of those benefits.

Type: White Paper

Sponsor: First Data


Best Practices for EMV Migration

Deadlines are looming for U.S. migration to the EMV payment card security standard, and ATM deployers need to start their planning and implementation process now.

Type: White Paper

Sponsor: National Cash Systems


Uses of Digital Signage in Transportation

Digital signage quickly is replacing static signage in transportation applications. Along with displaying schedule information, digital signage can serve double duty by advertising products and services and generating additional revenue.

Type: Guide

Sponsor: LG Electronics USA, Inc.


5 Ways Mobile Technology will Revolutionize ATMs

Five ways mobile technology will change ATM transactions and capabilities.

Type: White Paper

Sponsor: ATM & Mobile Innovation Summit


The Convergence of the Connected Consumer and Omni-channel Retailing

The proliferation of smartphones and tablets means consumers are more connected than ever. Learn how to take advantage of new technologies to increase ROI.

Type: Guide

Sponsor: Frank Mayer and Associates, Inc.


Video Walls Go Mainstream

Simpler technology and lower costs are making video walls a much easier puzzle to put together.

Type: White Paper

Sponsor: HP Inc.


2012 Online and Mobile Holiday Shopping Trends [infographic]

We've gathered a wealth of data relative to the 2012 holiday retailing season, specifically as it pertains to online and mobile behaviors, and you'll find that data in this infographic.

Type: Infographic

Sponsor: RetailCustomerExperience


Finding the Sweet Spot with Bill Payment Kiosks

When considering the use of billpay kiosks, it’s important to look beyond the obvious.

Type: White Paper

Sponsor: U.S. Payments


Maximizing Retail Sales by Moving Toward an Omni-Channel Strategy

Now, more than ever, retailers need to make the in-store experience as easy and engaging as shopping from the couch.

Type: White Paper

Sponsor: HP Inc.


Infographic: The High Stakes World of Mobile Payments

Many companies are going "all-in" for a share of the global mobile payments market. This infographic illustrates the players in the game and what's at stake.

Type: Infographic

Sponsor: Mobile Payments Today


2012 Retail Customer Experience Top 100

Once again, our team of retail experts sat down to identify the hundreds of trends, technologies, brands, strategies and people that are having an impact on retail. They then assigned them numerical votes based on their influence and impact on customer experience, and the results can be found in this free 47-page report.

Type: Special Report

Sponsor: RetailCustomerExperience


Billpay: Kiosks Offer Benefits to the Bottom Line

Convenient billpay starts with self-service, and retailers are installing billpay kiosks that allow customers to pay all their bills in one stop. Discover the benefits offered by self-service billpay kiosks, and learn why they can add to both the biller's and the retailer's bottom line.

Type: Guide

Sponsor: U.S. Payments


Epic Retail Fails of 2011 [Infographic]

It’s been a rough couple of years for retail, but it’s been especially bad for some. Here are seven particularly startling “retail fails” from the past year. Which ones did we miss?

Type: Infographic

Sponsor: RetailCustomerExperience


Leveraging Engagement Technology for the Holiday Season

Learn four touchpoints to provide an exceptional customer experience.

Type: White Paper

Sponsor: HP Inc.


What is a mobile payment? [Infographic]

There's a surprising amount of misinformation and confusion being sown about mobile payments. (Even by well-meaning news organizations and reputable tech sites.) Mobile Payments Today felt it was time to cut through the hype and clear things up... with an infographic.

Type: Infographic

Sponsor: Mobile Payments Today


Reshaping the Shopping Experience with Technology Convergence

Customers are increasingly demanding an interactive shopping experience. Learn how to blend a variety of channels into a digital convergence that will keep customers coming back.

Type: White Paper

Sponsor: HP Inc.


Billpay Kiosks Enhance Supermarket Customer Service

After trying a variety of solutions, Oklahoma's Homeland Stores found success with billpay kiosks from U.S. Payments.

Type: Case Study

Sponsor: U.S. Payments


Mobile Payments 101: Retail

Learn what mobile payment options are currently available, their pros and cons and their probable long-term viability.

Type: Special Report

Sponsor: Mobile Payments Today


Five Keys to Driving Sales with Digital Signage

Location, context, engagement, integrity and management are critical to ensuring the success of digital signage.

Type: White Paper

Sponsor: ComQi, Inc.


2011 Retail Customer Experience Top 100

Discover the companies, issues and trend that are impacting retail in 2011.

Type: Guide

Sponsor: RetailCustomerExperience


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