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How Measuring ROI for Digital Signage Accurately is Critical

How Measuring ROI for Digital Signage Accurately is Critical

Accurately measuring ROI for digital signage is critical both to justify the investment your business is making with a digital signage network and to make any adjustments to the deployment, content or other variables to maximize your network's impact once it's operational. Measuring ROI can also be complex.

Type: White Paper

Sponsor: NEC Display Solutions


One-Stop Shop: Increase Customer Spend and Add Revenue Streams with Digital Signage

One-Stop Shop: Increase Customer Spend and Add Revenue Streams with Digital Signage

In this constantly connected age, stores work to grab customers’ attention through digital signage. In addition to being eye-catching, it can increase customer spend and store revenue. Read how in this digital signage byline.

Type: White Paper

Sponsor: NEC Display Solutions


Machine Learning for Retailers: Driving Results with Artificial Intelligence Tools

Machine Learning for Retailers: Driving Results with Artificial Intelligence Tools

Discover how machine learning is helping retailers analyze and improve business results with Synchrony insights.

Type: White Paper

Sponsor: Synchrony


The Synchrony Trend Spotter: Five Retail Trends to Watch in 2018

The Synchrony Trend Spotter: Five Retail Trends to Watch in 2018

Are you ready for what's next? Find out what the top five retail trends of 2018 mean for your business with Synchrony insights.

Type: White Paper

Sponsor: Synchrony


Five Essential Features Of A Secure POS Payment Device

Five Essential Features Of A Secure POS Payment Device

As the numbers on data breach statistics continue to rise, it is clear a new approach to data security is needed if organizations want to stay ahead of the attackers and more effectively protect their data, customer information, and bottom lines.

Type: White Paper

Sponsor: Advantech Corp


Wegmans Offers Customers a Smart Shopping List

Wegmans Offers Customers a Smart Shopping List

After listening to the voice of their customer, Wegman's created a Smart Shopping List to take the pain-points out of grocery shopping.

Type: Case Study

Sponsor: Fuzz Productions


Piloting a Digital Signage Deployment

Piloting a Digital Signage Deployment

The benefits of digital signage compared with other forms of media are readily apparent, but how can a deployer ensure their network has maximum impact?

Type: White Paper

Sponsor: Right Media Solutions


Defining Loyalty for Your Brand: Tips for Building the Foundation of Loyalty

Defining Loyalty for Your Brand: Tips for Building the Foundation of Loyalty

Customers are loyal to brands because of the value they create. Learn how to build better relationships with Synchrony insights.

Type: White Paper

Sponsor: Synchrony


2018 Loyalty Program Consumer Research

2018 Loyalty Program Consumer Research

Learn how today’s consumers feel about loyalty programs in the 2018 Loyalty Program Consumer Research Report.

Type: White Paper

Sponsor: CodeBroker


Designing a World-Class CX Approach Whitepaper | Intouch Insight

Designing a World-Class CX Approach Whitepaper | Intouch Insight

Whether you are just starting your company’s CX journey or you are well on your way, this white paper will help you develop a thorough understanding of the discipline and the many ways organizations view and implement CX strategies, processes, and technologies. Download the free whitepaper today.

Type: White Paper

Sponsor: Intouch Insight


What Is The Future Of Retail?

What Is The Future Of Retail?

The future of retail is all about personalized experiences. How do we improve service quality? How do we achieve zero costumer complaints in each store? How do we help shoppers enjoy every moment in Carrefour Taiwan stores? See what happens when Advantech, Intel and Carrefour Taiwan team up.

Type: Case Study

Sponsor: Advantech Corp


Retail CX

Retail CX

Our Special Report on Customer Experience For Retail helps you navigate the state of the retail CX. More importantly, it uncovers exciting new opportunities -- and details clear steps to success.

Type: Special Report

Sponsor: Kustomer Inc.


ATM Security in a Fraud Prone Landscape

ATM Security in a Fraud Prone Landscape

While card fraud and skimming at ATMs remains low, continuing card and customer information compromises at major retailers have created a new focus on payments security for consumers.

Type: White Paper

Sponsor: FCTI Inc


Making the Right Choice for Your ATMs: In-House Versus Turn-Key Operations

Making the Right Choice for Your ATMs: In-House Versus Turn-Key Operations

For many retail and event locations, ATMs are an essential feature. But how do current ATM models work in the future digital and surcharge-free?

Type: White Paper

Sponsor: FCTI Inc


How to Evaluate SMS Marketing Solutions for your B2C Enterprise

How to Evaluate SMS Marketing Solutions for your B2C Enterprise

What marketers need to know to choose the right solution to drive sales and ROI .

Type: White Paper

Sponsor: CodeBroker


The Expert Guide to Mobile Loyalty Sign-Up and Engagement

The Expert Guide to Mobile Loyalty Sign-Up and Engagement

Expert tips to strengthen your loyalty program with mobile

Type: White Paper

Sponsor: CodeBroker


Digital Transformation -
The Power of Physical to Digital Loyalty

Digital Transformation - The Power of Physical to Digital Loyalty

Research from retail analyst EKN helps loyalty marketers understand loyalty program digital transformation.

Type: White Paper

Sponsor: CodeBroker


Interactive Trade Show Exhibits: Decrease Production Time and Cost while Increasing Interactivity

Interactive Trade Show Exhibits: Decrease Production Time and Cost while Increasing Interactivity

2 Fish Company was enlisted by Yanfeng Automotive Interiors to pursue an ambitious project: the construction of an interactive touch screen system as part of a massive trade show booth for the 2017 North American International Auto Show.

Type: Case Study

Sponsor: IntuiLab


Digital Signage in the Hotel Industry

Digital Signage in the Hotel Industry

Digital signage applications are spreading throughout hotels, from the lobby to the conference center to the room. Learn about new concepts for informing and engaging hotel guests through digital signage, and how to make the network work for the hotel.

Type: Guide

Sponsor: LG Electronics USA, Inc.


Digital Transformation - Optimized User Experience & Application Performance

Digital Transformation - Optimized User Experience & Application Performance

A recently completed study by EIQ Research and InfoVista found that while the top two business challenges enterprises face on their digital transformation journey are business agility and cloud migration, they almost universally believe their WANs cannot currently meet those demands. View the infographic to learn more!

Type: Infographic

Sponsor: InfoVista


Dixons Carphone

Dixons Carphone

Imagine innovative apps on an in-store wireless tablet. They smoothly guide the sales journey, offer persuasive proof points and find deals to match customers' exact needs. Now suppose that setup needs more bandwidth than is available to many stores and there's no time for a network upgrade. Dixons Carphone used Ipanema..

Type: Case Study

Sponsor: InfoVista


Foundation for Digital Transformation - Optimized User Experience & Network Readiness

Foundation for Digital Transformation - Optimized User Experience & Network Readiness

A recent IT executive survey conducted by EIQ for InfoVista revealed that while consumer industries pay attention to digital transformation initiatives, they need to place equal importance on backend processes and tools to support digital transformation. These process include network readiness, cloud migration, and security.

Type: Special Report

Sponsor: InfoVista


KBC Bank Increases Productivity & Reduces Costs with Skype for Business

KBC Bank Increases Productivity & Reduces Costs with Skype for Business

With Ipanema, KBC delivers excellent quality of experience to Skype for Business and Microsoft Office 365 users, increasing productivity and reducing telecom costs by 20%. Strong user adoption resulted in supporting 140k sessions a week across 15k users and boosted teleworking capability.

Type: Case Study

Sponsor: InfoVista


[WEBINAR] Scaling Your Business: How Soccer Express Grew 25% in 2017

[WEBINAR] Scaling Your Business: How Soccer Express Grew 25% in 2017

In this webinar Andrew Veer, COO of Soccer Express, shares more on how a unified cloud platform has revolutionized the customer experience and fueled explosive growth for his company. Download now!

Type: Webinar

Sponsor: NetSuite, Inc.


Social Media Wall for Lingerie Retailer goes up in Half the Time

Social Media Wall for Lingerie Retailer goes up in Half the Time

Learn how the digital agency delivered an innovative and complex social media display solution in a portion of the time with the IntuiFace interactive app building tool. The no-coding-necessary design tool allowed the digital design team to deliver a flawlessly performing, engaging display in half of the time originally projected.

Type: Case Study

Sponsor: IntuiLab


Christmas Self-Service Kiosk Magic: Transforming Idle Waiting Time to Active Shopping Time

Christmas Self-Service Kiosk Magic: Transforming Idle Waiting Time to Active Shopping Time

Learn how self-service kiosks increase customer spend and significantly enhance customer service at a shopping mall during the Christmas holiday season.

Type: White Paper

Sponsor: Qwick Media, Inc.


[WEBINAR] How to Deploy Outdoor Digital Signage Successfully

[WEBINAR] How to Deploy Outdoor Digital Signage Successfully

In this webinar, experts from Intel share digital signage market trends. IBASE experts too share how to deploy outdoor digital signage successfully. Download now!

Type: Webinar

Sponsor: IBASE Technology USA


Click and Collect: A $42B Opportunity in the US

Click and Collect: A $42B Opportunity in the US

Find out about different models of Click and Collect, their strengths and weaknesses, and which one is likely to be the next big wave in North America. Get a snapshot about statistics and outlook on the market.

Type: White Paper

Sponsor: Qwick Media, Inc.


Connecting with Customers with New Digital Tools

Connecting with Customers with New Digital Tools

Electronics retailers are leveraging digital displays and other technological tools to create a deeper bond with shoppers.

Type: White Paper

Sponsor: LG Electronics USA, Inc.


[WEBINAR] Why Artificial Intelligence (AI) Is Essential to Your Customer Care Strategy in 2018 and Beyond

[WEBINAR] Why Artificial Intelligence (AI) Is Essential to Your Customer Care Strategy in 2018 and Beyond

In this webinar, Mark Beccue, Principal Analyst at Tractica, and Jane Price, VP of Marketing at Interactions, host an interactive dialog that examines how AI is being implemented in the retail customer care space. Download now!

Type: Webinar

Sponsor: Interactions LLC


ZIVELO: Wayfinding

ZIVELO: Wayfinding

NAVIGATE YOUR WORLD WITH WAYFINDING KIOSKS FROM ZIVELO™

Type: Infographic

Sponsor: Zivelo LLC


ZIVELO: What is an Interactive Kiosk?

ZIVELO: What is an Interactive Kiosk?

What is an Interactive Kiosk? 

Type: Infographic

Sponsor: Zivelo LLC


An Integrated Network of Powerful Self-Service Solutions

An Integrated Network of Powerful Self-Service Solutions

We build touchscreen kiosks, infuse our software, integrate with your backend, support each step and offer a full warranty for the lifetime of the product. All our products are capable of functioning together as a unique self-service system to deliver the best possible service to your clients.  

Type: Infographic

Sponsor: Qwick Media, Inc.


Bringing E-commerce Like Capabilities to Brick-and-Mortar Stores for Shopper Engagement

Bringing E-commerce Like Capabilities to Brick-and-Mortar Stores for Shopper Engagement

Brick-and-mortar retailers could slow the erosion of their businesses by e-commerce platforms if they had better ways to understand shopper behavior and increase the probability of sales. The key is getting shoppers engaged with the store and brand, and borrowing on some of the techniques used by online platforms.

Type: White Paper

Sponsor: ComQi, Inc.


ComQi helps Hudson Group’s World Duty Free stores “Take Flight” at  Detroit Metropolitan Airport

ComQi helps Hudson Group’s World Duty Free stores “Take Flight” at Detroit Metropolitan Airport

Hudson Group, one of the largest travel retailers in North America, has deployed a diverse set of dazzling digital displays at one of America’s busiest airports aimed at energizing the large store and driving sales and promotions, as well as adding to the customer experience.

Type: White Paper

Sponsor: ComQi, Inc.


Retail Displays Remain Relevant

Retail Displays Remain Relevant

Although online shopping may be changing the retail landscape, there’s no substitute for the ability to touch a product before buying.

Type: White Paper

Sponsor: Frank Mayer and Associates, Inc.


Self-Service Kiosks that Bring You Business Not Make You Busier

Self-Service Kiosks that Bring You Business Not Make You Busier

Take a quick look at a variety of interactive self-service kiosks by Qwick Media and empower your business with solutions that generate business.

Type: Infographic

Sponsor: Qwick Media, Inc.


NEXCOM Digital Signage Player Sparks Elevator Rides with Enriched Experience

NEXCOM Digital Signage Player Sparks Elevator Rides with Enriched Experience

The need of a compact solution for elevators that allows connecting one or more displays with remote management capabilities for an enriched experience can be attained with NEXCOM's digital signage players.

Type: Case Study

Sponsor: NEXCOM


L’Oréal Reinvigorates Brand Image with Digital Signage

L’Oréal Reinvigorates Brand Image with Digital Signage

Digital signage enables L’Oreal to promote its image as a fresh, energetic, and technologically advanced brand, distinguishing it from other brands.

Type: Case Study

Sponsor: Advantech Corp


Smart Shelf Solution for Targeted Advertising

Smart Shelf Solution for Targeted Advertising

Retail operators are looking to implement smart shelves to gain a better understanding of customers behaviors, which will in turn create potential sales opportunities to boost revenue and enhance customer satisfaction. 

Type: Special Report

Sponsor: NEXCOM


Increasing Retail Brick-and-Mortar Traffic With Innovative Digital Signage

Increasing Retail Brick-and-Mortar Traffic With Innovative Digital Signage

The purpose of this paper from LG is to present ideas for enhancing the retail in-store experience to fuel customer obsession via innovative digital signage.

Type: White Paper

Sponsor: LG Electronics USA, Inc.


The Gift of Wow – Preparing Your Store for the Holiday Season

The Gift of Wow – Preparing Your Store for the Holiday Season

Today’s consumer expects a flawless shopping experience. So how do you wow a customer that already has soaring expectations? Here are three steps to prepare your business for this season’s holiday shopper, and beyond.

Type: White Paper

Sponsor: NetSuite, Inc.


Streamlining Unified Commerce Complexity

Streamlining Unified Commerce Complexity

Achieving a unified commerce platform requires a fundamental shift away from inward-looking systems and focuses instead, omnichannel commerce requires retailers to be outward looking, to focus on customer needs, wants and behaviors.

Type: White Paper

Sponsor: NetSuite, Inc.


Strategies for Maximizing Mobile Point-of-Sale Technology

Strategies for Maximizing Mobile Point-of-Sale Technology

Mobile point-of-sale (mPOS) goes beyond mobile check out. Learn the top five innovative ways to utilize your mobile POS technology to drive customer engagement, increase sales and elevate your brand.

Type: White Paper

Sponsor: NetSuite, Inc.


Retailers Blueprint for Success - Enabling Great Customer Experiences

Retailers Blueprint for Success - Enabling Great Customer Experiences

Examine the common challenges holding retailers back and the five customer-focused commerce musts to building a unified customer experience.

Type: White Paper

Sponsor: NetSuite, Inc.


Build the Foundation for Great Customer Experiences

Build the Foundation for Great Customer Experiences

The innovation disruptors bring requires a key strategy: put the customer at the center of your business and deliver great experiences to them. Understand how consistent, timely, relevant and personalized experiences are enabled by having the right technology foundation in place.

Type: White Paper

Sponsor: NetSuite, Inc.


3 Critical Components to Achieving the Perfect Order

3 Critical Components to Achieving the Perfect Order

Delivering the perfect order requires a delicate balance of inventory visibility, routing logic and strategies for dealing with exceptions. Explore the 3 critical components to delivering the perfect order.

Type: White Paper

Sponsor: NetSuite, Inc.


180-yr old Spectator Seating Company Cheers on Employee Engagement

180-yr old Spectator Seating Company Cheers on Employee Engagement

Hussey Seating, a 180-year-old, sixth-generation family owned seating solutions company, installs Mvix digital signage solutions to enhance employee engagement.

Type: Case Study

Sponsor: Mvix


Making the Move to Immersive Retail

Making the Move to Immersive Retail

Retailers large and small have long relied on in-store advertising and signage to attract customers, promote individual products and product lines, and highlight sales and other offers.

Type: White Paper

Sponsor: NEC Display Solutions


When Technology & Customer Experience Collide: Paving the way for self-serve and ordering kiosks

When Technology & Customer Experience Collide: Paving the way for self-serve and ordering kiosks

People are integrating technology into their everyday lives with increasing frequency and confidence. Today’s always-on, hyper-connected, technology-filled lifestyle has influenced consumer expectations and challenged businesses in nearly every industry.

Type: White Paper

Sponsor: Frank Mayer and Associates, Inc.


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Intel's Christie Rice talks customer experience, digital innovations