Webinar: How and why mobile can boost frontline execution

| by Judy Mottl
Webinar: How and why mobile can boost frontline execution

Photo: iStock.com

The best insight on how retailers and big brands can tap mobile to boost the frontline of the retail customer experience is from those making it happen in the trenches and those helping guide retailers.

That's what's provided in a webinar in which Compass Group offers insight and tips, as well as lessons learned, from deploying a mobile app for its frontline workforce.

Jugveer Randhawa, vice president of technology delivery at Compass Digital Labs, shares how Compass Group is unlocking the potential of its frontline teams with mobile technology, and at the same time, helping boost customer satisfaction, profitability and productivity while also stemming employee turnover.

Also on the panel is Michael Fiato, vice president of customer experience at Eurest Dining and Nudge Rewards' Chief Customer Officer Jordan Ekers.

It's an insightful and valuable hour for all retailers aiming to boost not only the customer experience, but internal operations.

Don't miss this invaluable webinar.

Topics: Customer Experience, Customer Service, Employee Training, Mobile Retail, Technology, Webinars

Companies: Nudge Rewards

Judy Mottl

Judy Mottl is an experienced editor, reporter and blogger who has worked for top media including AOL, InformationWeek and InternetNews. She’s written everything from breaking news to in-depth trends. She loves a great pitch so email here, follow on Twitter and connect on LinkedIn.

wwwView Judy Mottl's profile on LinkedIn

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