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Webinar: How and why mobile can boost frontline execution

Compass Group and Nudge Rewards share how mobile technology is creating big wins both on the customer experience front and in the operational trenches.

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November 13, 2017 by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

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The best insight on how retailers and big brands can tap mobile to boost the frontline of the retail customer experience is from those making it happen in the trenches and those helping guide retailers.

That's what's provided in a webinar in which Compass Group offers insight and tips, as well as lessons learned, from deploying a mobile app for its frontline workforce.

Jugveer Randhawa, vice president of technology delivery at Compass Digital Labs, shares how Compass Group is unlocking the potential of its frontline teams with mobile technology, and at the same time, helping boost customer satisfaction, profitability and productivity while also stemming employee turnover.

Also on the panel is Michael Fiato, vice president of customer experience at Eurest Dining and Nudge Rewards' Chief Customer Officer Jordan Ekers.

It's an insightful and valuable hour for all retailers aiming to boost not only the customer experience, but internal operations.

Don't miss this invaluable webinar.

About Judy Mottl

Judy Mottl is the editor of RetailCustomerExperience.com and DigitalSignageToday.com at Connect Media. She is an award-winning editor, reporter and blogger who has worked for top media for nearly four decades, including AOL, InformationWeek and Internet News, as well as for leading technology providers including HP. She’s written everything from breaking news to in-depth industry trends and reported on technology long before the internet arrived, including the debut of the first smartphone. When she's not sharing insights on digital signage deployments and trends in retail customer experience she's on the beach or watching the latest live murder trial.

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