Amazon's first New York fulfillment center will create more than 2,000 jobs

September 12, 2017

Amazon is prepping to launch its first-ever New York-based fulfillment center which will create 2,250 jobs.

Amazon's Whole Foods strategy may not be so consumer friendly after all

September 7, 2017

Just days after taking over Whole Foods for $13.7 billion, Amazon is getting some cynical response to its vow to provide deep food product discounts at the…

Kagan: Poor checkout experience hurts retail brand

by Jeff KAGAN — Wireless Analyst, Telecom Industry Analyst

Jeff Kagan offers up his view on retail winners and losers and what the changing customer expectations are starting to demand from retail stores.

Amazon prepping fulfillment center in Ohio

September 5, 2017

Amazon is readying a 855,000-sqaure foot fulfillment center in Ohio, and the location is expected to create more than 2,000 full-time jobs.

Why subscriptions are literally sucking the life out of stores

by Chris Petersen — Owner, IMS

Chris Petersen offers insight on why the tremendous potential growth for subscription-based purchases is literally sucking the life and traffic out of bricks…

Amazon reportedly prepping another New York City bookstore

August 25, 2017

Amazon is getting ready to open a 7,354-square-foot bookstore in Soho, New York. The news, from a The Real Deal report, has not been confirmed by Amazon or the…

Merchants should highlight mobile self-service usefulness to consumers

by Will Hernandez — Editor, NetWorld Media Group

Do consumers see the value in every self-checkout option available to them from different restaurants and retailers?

Will Amazon Go make cashiers and checkout lanes obsolete?

by Will Hernandez — Editor, NetWorld Media Group

That question was the focus of a breakout session Tuesday at the fourth annual CONNECT Mobile CX Summit in Philadelphia. The answer is complicated, which is…

FTC clears path for Amazon-Whole Foods merger

August 24, 2017

The Federal Trade Commission has completed its investigation regarding potential antitrust issues with Amazon's proposed acquisition of Whole Foods. The…

Walmart acquisitions key to battling Amazon's ecommerce Jet

August 24, 2017

Walmart didn't buy Modcloth or Bonobos to advance its in-store brand offerings. The acquisitions, according to a Business Insider report, are part of its…

Walmart, Google team up on a collaborative shopping vision

August 23, 2017

In a quest clearly aimed at beating Amazon, Walmart will sell its products via Google’s online mall, Google Express, in a partnership aimed at offering a new…

Does Walmart really have a shot against the Amazon juggernaut?

by Chris Petersen — Owner, IMS

Chris Petersen believes true innovation demands a willingness to take the risks to fail faster. Companies that don't embrace failure as a part of innovation…

Amazon debuts instant pick-up service in select areas

August 16, 2017

Amazon is now offering Instant Pickup, a new free service for Prime members that lets members pick up specific "daily essentials" in two minutes or less at…

Report: Retailers should be embracing Amazon as a distribution option

August 15, 2017

A new Bluecore report reveals retailers should be embracing Amazon as a distribution channel and that research indicates 44 percent of brand marketers are…

Online grocery service debuts Alexa skill for hands-free voice order capability

August 14, 2017

Consumers who like to order from Stop and Shop's online Peapod grocery service can now enlist the help of Amazon's Alexa devices. The grocer is offering an…

Amazon tops when it comes to trustworthiness, claims study

August 14, 2017

Amazon is viewed as the top most trusted brand, according to the 2017 National Most Trusthworthy Brands survey from The Values Institute.

Walmart leaps ahead of Amazon with Scan & Go

August 11, 2017

Walmart is getting the jump on Amazon to make checkout lanes obsolete as the world's largest retailer is rolling out a mobile app that enables to scan and pay…

Online grocery service debuts Alexa app for hands-free voice order capability

August 11, 2017

Consumers who like to order from Stop and Shop's online Peapod grocery service can now enlist the help of Amazon's Alexa devices.

How Amazon's acquisition of Whole Foods will disrupt the retail landscape

Sethuraman Janardhanan, practice head and client partner, big data analytics, at Happiest Minds Technologies, explores the multiple synergies that have made…

Walmart.com, Jet.com take top spots in online fresh, packaged grocery buys

August 9, 2017

When it comes to where consumers go online to buy fresh food, Walmart.com takes the lead spot and Jet.com, which is now owned by Walmart, takes the top spot…