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Contributors

Mike Ferris

Mike is the President and third-generation owner of Strader-Ferris International, a Canadian & U.S. customs brokerage, cross-border logistics, and warehousing company. Founded in 1953 by Raymond Strader, SFI was built around his beliefs of an honest and straightforward approach to helping clients succeed. Strader-Ferris has been in business for 70 years and successfully handled millions of cross-border shipments. 

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Michael D. Fisher

Disciplines include: progressive leadership and decision making, responsive data and analytics, nimble sales effectiveness, and agile customer data and business intelligence technology assessments. Additionally, Michael is on the board of directors of TheCustomer.net.

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Simon Fraser

His decades of experience help businesses make better sense of their customers' needs and expectations, in order to drive experience improvement and business outcomes.

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Justin Fredericks

Justin Fredericks is the Co-Founder and CEO of AR/T HOUSE, an industry-leading augmented reality publishing platform that frictionlessly powers branded AR experiences, all without an app. Clients include some of the world's leading companies, such as Paramount Pictures, Compass Real Estate and WME. Justin combines learnings from 10 years in tech and 7 years in visual marketing to forecast a flourishing future for the AR industry. Also a nerdy academic, he received a B.A. in Sociology from UCLA and a J.D. from Harvard Law School.

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Dean Frew

Dean Frew is CTO and senior VP of RFID solutions at SML RFID, an RFID solution provider.

Nate Frick

Nate Frick, Enterprise Strategy Director at Marigold, is a seasoned digital business leader and a zero party data innovator. Today he consults for many of Marigold's global roster of clients, providing strategic, omnichannel marketing recommendations and best practices.

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Skye Frontier

Skye is a go-to-market leader with 15 years of background in advertising effectiveness and brand strategy. He has spent his career helping brands use predictive analytics to guide how they deploy marketing resources to grow their brands. Prior to Incremental, he held roles at BERA, Neustar, and comScore leading brand strategy, marketing science, and media measurement.

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Edward Funnekotter

Edward Funnekotter serves as the Chief Architect and AI Officer at Solace. Leading the architecture teams for both Cloud and Event Broker products, he also leads the company’s strategic direction for AI integration within products and internal tools. In 2004, Edward began his journey with Solace as an FPGA architect. He later transitioned into management and led the Core Product Development team for several years before ascending to his present position.

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Matthew Furneaux

He is also a retail and eCommerce expert and while at Loqate, has worked with leading eCommerce brands including Nordstrom, Sephora, Kohl’s, Ralph Lauren and Michaels. Before joining GBG, Matthew cofounded Global Address (later acquired by Trillium Software) and helped to create a single platform model for a global location validation service.

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Dafna Gabel

Dafna is focused on helping clients realize the most value from their data, whether they are retailers and/or brands, by leveraging data to develop insights for timely decisions and optimized business and loyalty outcomes. Dafna has over 25 years of global experience in consumer, shopper, and business insights along with strategy, category management, and analytics/data science expertise working with both retailers and suppliers in the CPG industry. Dafna earned a Master’s degree in Statistics from Northwestern University in Evanston, Illinois.

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Samantha Giaver

Samantha Giaver is an experienced Retail Media executive and Head of Global Sales at ADvendio, the leading omnichannel advertising solution provider. Since joining the business in 2016, Samantha has successful contributed to the international growth of the business, starting as an account manager based in Chilie, where she progressed to heading up the sales operation in that region. In 2020 Sam was promoted to Head of Global Sales, based out of Connecticut in the US. Her strategic role is aimed at driving business growth for ADvendio’s retail media advertising management solutions.

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Zohar Gilad

Zohar is an entrepreneur who enjoys creating, growing, and leading products, businesses, and companies. He founded Fast Simon Inc., a highly-scalable, next-generation, eCommerce site search app for millions of merchants worldwide.

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John Gilbo

He formerly led pricing strategy at Kirkland’s, Academy Sports + Outdoors, and Safeway, where he was hands on with AI-based analytical tools, retail strategy and change management. John is also an avid marathon runner and triathlete.

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Amanda Glasgow
Creative Director EMEA - Appnovation.

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Tom Gleeson

Tom Gleeson is the CEO of Kepler Analytics. He is an experienced global executive with a strong track record in transformation and strategic leadership. Prior to joining Kepler Analytics, Tom was in the Royal Australian Air Force, where he served as a fighter pilot, flying instructor & executive, including several operational deployments. He later worked as a management consultant at McKinsey & Company, ran his own consultancy and held multiple C-Suite roles.

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Sam Gobrail
Sam Gobrail is a Principal solution architect and customer experience strategist at Pariveda Solutions. His passion is designing exceptional experiences, elegant solutions for complex customer needs. Whether you've never created a journey map or you have amazing ideas you're not sure how to test and implement, Sam's helped everyone from Fortune 100s to small not-for-profits create amazing and differentiating experiences.

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Courtenay Godshall

Courtenay Godshall leads product marketing for the Webex customer experience portfolio at Cisco. In this role, she drives strategy and execution of initiatives to educate customer-driven enterprises about the powerful capabilities of innovative Webex solutions that can empower them with technology to create lasting, memorable relationships with their customers.

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Manu Goel

As SVP for Data, Cloud, Experience & Digital Commerce, I partner to develop, lead, and facilitate strategy and solutions, leveraging data and analytics across domains within the Consumer & Healthcare, and Financial Services industries. I engage with our clients to further their strategic business agendas and deliver long-term value. I have a diverse and varied background with Genpact, having worked with the business in various roles for over 23 years across three continents. 

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