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News & Media From Dale Furtwengler

US Airways suing for lower prices

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

A recent Miami Herald headline - "US Airways sues Sabre over pricing." According to the article US Airways isn't the only airline, American has a suit pending…

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When all else fails, buy your competitor?

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

Is AT&T's proposed purchase of T-Mobile good strategy? Or another form of denial?

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Scarcity mentality: Boon or bane?

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

Actually it could be either, depending upon where it exists.

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Price gouging: Is it possible?

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

There have been reports of price gouging on sales of the Chevy Volt and Nissan Leaf with dealers charging $10,000 or more over the manufacturer's suggested…

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Lessons from the 'Shark Tank'

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

I was channel surfing when I stumbled across the program 'Shark Tank.' For those of you who may not have seen it, entrepreneurs present their business ideas to…

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Why do sales people forget that they are also buyers?

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

A strange transformation takes place when a person takes on a sales role. It doesn't matter whether it's a "sales professional," a solo entrepreneur, a…

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Pricing patterns are predictable. Use them to your advantage.

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

It's fascinating how predictable pricing is, especially during changing economic times. During economic downturns the vast majority of companies discount…

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GM's subprime auto loans: Great sales tool, or history repeating itself?

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

General Motors, recognizing that many potential buyers' credit is less than stellar these days and that funding sources aren't readily available, has entered…

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Imitating your competitor's prices? Here's why that's a bad idea.

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

How do you decide what price to charge? How well is that working?As I sat down to write this post the lyrics of an old Johnny Lee song, "Lookin' for Love,…

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Danger: Strong Economy Ahead

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

Is the recovering economy a blessing, or a potential minefield for retailers?Most business owners are breathing a sigh of relief; they're emerging alive and…

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Buying customer loyalty: Does it ever work?

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

Can we really buy customer loyalty? If not, what are we really buying?To answer these questions we need to define loyalty. Loyal customers:

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Discounting in the off season: Good strategy or slippery slope?

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

In one of my earlier blogs I dealt with the folly of discounting during peak selling season. I guess it was inevitable that I was asked, "What about the off…

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Marketing and 'the wrong hero'

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

Marketing messages must be great stories ... about the true hero.I wish I could remember the source of this elegant language for the person certainly deserves…

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Why I continue to encourage higher prices

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

Even as I advocate higher prices, I understand that they will inevitably fall.In his book, The Rational Optimist, Matt Ridley offers countless examples of how…

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Have you outgrown your market?

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

When you've become the best of the best, what do you do next?I've recently begun working with a gentleman who has reached the pinnacle of his profession and…

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What you can't teach buyers

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

There are some things you just can't teach buyers. Nor should you try.As sellers, we can educate buyers on:

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Walmart's pricing strategy: Further evidence revisited

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

Conflicting stories spawned further research. Did it change my message? A December 2010 Bloomberg Businessweek article cited in my "Further Evidence" article…

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Penetration pricing: Good strategy or self-inflicted wound?

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

Penetration pricing is a strategy in which a company offers lower prices to garner market share. Is this a viable strategy? If so, when will it work?To answer…

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Adrift in a sea of change? Check your internal compass.

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

I don't know a business owner/leader who hasn't, at one time or another, felt adrift in the sea of change. It's inevitable. Why?Business, like everything else…

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Triggering An Avalanche

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

 Will social media marketing...

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