News & Media From Judy Mottl
FCES15: Tips on building a foundation for profitable growth
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Strategic and profitable growth for today's restaurants, quick service eateries and retailers is a comprehensive endeavor. But it's doable and the number one…
read now
FCES2015: Going mobile no longer ‘if’ or ‘when’ but ‘now’
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Mobile is the most effective way to serve the millennial segment.
read now
FCES15: Why design is key to customer engagement
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Design is a key aspect for the customer experience and plays directly into the "corporate soul" and building a relationship with customers.
read now
Should we make the holiday shopping season a 365-day effort, or not?
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
There's more than one trend hitting this holiday season and the impact may just change everyone's retail experience. But will it be for the good or for the bad?
read now
Jet jettisons membership fee citing bigger than expected sales
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Jet.com drops membership fee just as initial free three-month subscription time frame comes to a close.
read now
Why technology collaboration, integration are key for online retail success
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
There's robust growth predicted for the holiday online retail season but capitalizing isn't a sure thing. An expert offers up insight on what retailers need to…
read now
5 'don’ts' and 1 ‘do’ for making the customer experience rich and robust
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Simple, common sense strategies in communicating with shoppers can prove rewarding for businesses and consumers.
read now
Creating a personal experience: First steps and the best steps
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Experts offer up insight on what to do first in the personalization strategy and how to get started with some simple steps.
read now
Online personal touch can prove as elusive as finding boat sneakers in the fall
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
The personal experience can be missing at even the most tenured ecommerce retailers as a search for white sneakers reveals.
read now
Creating a personal experience: Misconceptions, why data is a critical element
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
The good news is that technology is making it an easier and more affordable strategy, but retailers need to have the right data. They can’t afford to push the…
read now
Securing the retail experience: Tips to avoid the disastrous data breach
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Shoppers love convenience, but as one security expert relates, convenience should never be viewed as more important than data and transaction security.
read now
Kate Spade redefines the retail store associate role in a very thoughtful approach
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Fashion retailers' new job titles and job requirements reflect how deeply it believes everyone at Kate Spade is a brand ambassador.
read now
Why retailers' collaboration is more than a win-win, it's a win-win-win
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Collaboration and partnerships between retailers are more common than ever, and that's a great thing for veteran retailers and newcomers launching products.
read now
NRF: Labor ruling illustrates skewed objectivity, bureaucratic bumble
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
The top retail-advocacy group is not mincing its words on how it views a critical national labor board ruling that it claims will hurt job creation in the U.S.
read now
Argo Tea talks exceeding tea-lover expectations while advancing product innovation
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
It's not easy being a beverage player these days as consumers want everything from great flavors to healthy options, and increasing competition is only making…
read now
Back-to-School: How retailers are tackling consumers' social network activity to engage customers
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
In our final segment of our 10-part Back-to-School series, the focus is on social networks and social influence and how retailers are adjusting marketing…
read now
Dell CIO talks ecommerce strategy, building a rich customer experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Dell CIO Paul Walsh says a successful retail customer experience requires caring about each kind of customer, from the moment they log on to the moment they…
read now
Restaurant to customers: Just pay what you think the meal is worth
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
What better experience can a diner have than tallying up their own meal tab?
read now
Macy's multi-prong strategy targets boosting in-store, online experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Despite lackluster earnings in the second quarter, the retailer is taking some big strides in next months to regain market footing.
read now
Say what? A Wheaties beer? Yup, and it’s called HefeWheaties
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Breakfast food retailer delves into a new product line, just like high-end fashion retailer Lululemon. One hint: it comes with foam on top.
read nowSubscribe
Get the latest news and resources from Retail Customer Experience.
