News & Media
Deadline extended for Top Women in Retail Technology Awards
September 11, 2026
The deadline for the Top Women in Retail Technology Awards has been extended to Sept. 18.
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AI has consumers rethinking recommended buy when website fall short
September 11, 2026
Nearly all shoppers (97%) will reconsider an AI-recommended purchase if the brand's website falls short, while two-thirds say they trust AI more than social…
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Target launches AI features for faster customer discovery, shopping
September 11, 2026
Target has added AI-powered features into its app to make shopping easier, more inspiring and more personal for the shoppers.
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Kim Kardashian’s Skims brand teams with DoorDash
September 11, 2026
Skims, a fashion brand from reality star Kim Kardashian, is partnering with DoorDash for on-demand delivery from all Skims stores in the U.S.
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Why back-to-school shopping is all about value
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
Rising costs, economic uncertainty and ongoing inflation are causing shoppers to rethink where they spend, what they buy and which brands earn their business.
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Target opening early October in Katy, Texas
September 10, 2026
Target plans to open a store at NewQuest's Texas Heritage Marketplace, just west of Katy, Texas on Oct. 11. Target is one of three major anchors at the $40…
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The loyalty gap: What shoppers need from retailers now
by Dr. JR Slubowski — VP of Strategic Counseling, Kobie
Retailers can close the loyalty gap by designing programs around customer needs rather than individual channels.
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Stella McCartney stores deploy Proximity app
September 10, 2026
Stella McCartney, a luxury fashion brand based in London, has deployed Proximity to support its clienteling strategy.
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Costco opening Oct. 28 in western New York
September 10, 2026
The first-ever Costco in western New York will open Oct. 28, just weeks before the holiday shopping season begins. While the Amherst location remains closed…
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Burlington moving HQ to Philadelphia
September 9, 2026
Apparel and housewares retailer Burlington is planning to move its headquarters from New Jersey to Philadelphia.
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Carters launching concept store in Michigan
September 9, 2026
Children's apparel retailer Carters plans to launch a concept store in The Village Of Rochester Hills in Rochester Hills, Mich., by year's end. The Village of…
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US holiday sales to exceed $1T for first time ever
September 9, 2026
Holiday sales in the U.S. this season are expected to beat last year's growth performance and exceed $1 trillion for the first time, according to Bain &…
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Target launching beauty studio promising elevated shopping experience
September 8, 2026
Target Corporation will launch the Target Beauty Studio, a beauty destination featuring a curated assortment of more than 1,600 products. The studios will open…
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The product detail page is becoming a customer promise contract
by Hemang Upadhyay — Sr. Manager - Product Management (AI), LG Electronics USA
The next stage of product content is not simply richer copy. It is accountable information that the enterprise can stand behind when a customer — or an AI…
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Kohl's taps Arianne Parisi as chief customer officer
September 8, 2026
Kohl's has named Arianne Parisi as its chief customer officer, reporting to CEO Michael J. Bender. She had been serving as Kohl's chief digital officer since…
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Southwest teams with Chase on first-ever airport lounges
September 8, 2026
Southwest Airlines Co. has started construction on the first of four airport lounges, initiating its first-ever airport lounge network.
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Ace Hardware enhances retail media network capabilities
September 4, 2026
Ace Hardware's retail media network, called RedVest Media, has enhanced measurement capabilities as well as audience solutions and social media features.
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Wayfair to open 10th store
September 4, 2026
Wayfair expects to open its tenth store in 2028 with a location in Altamonte Springs, Florida.
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Publix changes self-checkout line rule
September 4, 2026
Grocery brand Publix is changing a longtime self check-out rule as a way to give store associates more flexibility when it comes to customers using the…
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