Electric Era unveils EV charging kiosk built for retailers

October 24, 2025

Electric Era has launched RetailEdge, an AI-powered EV fast charging platform designed for retail environments, marking what the company calls the industry's…

Bridging the gap between the shop floor and head office

by Gaelle Devins — Chief Customer Officer / Author, Breitling (Chief Customer Officer), Flow Leadership (Author)

Store staff and head office all too often operate in very different worlds. And when the link between them weakens frustration and misunderstanding arise.

MicroTouch launches tablet, outdoor touchscreens for retail

October 24, 2025

MicroTouch has introduced two touchscreen products designed to enhance operations in retail: the Mobile Tablet M1-101RT-A1 and the Outdoor Open Frame Series of…

Designing AI strategies to enhance customer trust, call agent well-being

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

A free one-hour webinar provides a roadmap on how retailers can responsibly deploy AI to handle customer calls and analyze voice interactions in real time…

Wayfair Way Day sales days kick off Oct. 26

October 23, 2025

Wayfair's biggest sale of the year, called Way Day, kicks off Oct. 26.

Holiday shopper spending projected to hit 2nd highest in 23 years

October 23, 2025

Consumers are projected to spend $890.49 per person on average this holiday season, according to a National Retail Federation survey and the amount is the…

American shoppers very concerned about global trade issues

October 22, 2025

Nearly half, 45%, of American shoppers are extremely concerned or very concerned about global trade issues impacting the ability to find products they want to…

Consumers bearing more than 50% of new tariffs

October 22, 2025

Consumers are bearing as much 50% of the tariffs enacted by President Donald Trump since the start of 2025, according to a Goldman Sachs report.

The Future of Customer Trust: Responsible AI in CX Voice Channels

As retailers adopt AI in customer service, the challenge goes beyond efficiency—it’s about trust. Customers expect fast, frictionless support, but also…

Presented by Modulate

Top 5 retail tech trends shaping 2025

by Mahdi Hussein — Founder & CEO, SuperSonic POS

The most impactful retail tech developments this year aren’t flashy upgrades or abstract promises. They’re tools grounded in day-to-day problems: peak-hour…

Most consumers worried about tariff impact as holiday season approaches

October 21, 2025

Well more than half of consumers, 80%, are concerned about rising costs due to tariffs.

Discount retailers big holiday shopper focus

October 21, 2025

Nearly three-quarters of U.S. consumers, 73%, will shop at discount retailers this holiday season, according to a VTEX research report.

Factor4 intros self-serve kiosk for gift card sales

October 21, 2025

Gift card and loyalty solutions provider Factor4 has launched a fully customizable self-service kiosk designed to streamline gift card purchases and balance…

Consumers feeling a bit Grinch-like this holiday season

October 20, 2025

Consumers will spend an average of $1,595 this holiday season — reflecting a 10% drop compared to the 2024 holiday season.

Consumers preparing for financial challenges

October 20, 2025

A hefty majority of consumers, 79%, are preparing for increased financial challenges and 77% are taking specific steps to stay within a holiday budget as the…

Building Customer Trust: How Retailers Can Create Secure and Seamless Shopping Experiences

Learn how retailers can foster customer confidence through seamless and secure interactions. This blog uncovers the role of strong data protection, convenient…

Smarter Stays: How AI Is Enhancing Guest Experience

See how AI is transforming hospitality by creating more seamless, personalized, and efficient guest interactions. This blog explores how smart tools and…

Let’s Talk Retail Episode 4: Modular Technology for Restaurants and Entertainment Venues

Explore how modular technology is transforming restaurants and entertainment venues. This video highlights how flexible platforms, scalable systems, and…

Power, Connectivity, and Uptime: Smarter Ways to Keep Self-Service Running Strong

In this webinar, Micah Larsen, Sales Director at Switch Always On will explore the two foundational elements that every unattended retail, kiosk, vending, and…

Presented by Switch Always On

Walmart, OpenAI team on AI-first shopping experiences

October 17, 2025

Walmart is partnering with OpenAI to create a first-AI shopping experience that will allow customers and members to complete purchases from Walmart directly…