Mother's Day spend may be a record-setter this year

May 5, 2017

Shoppers will spend the most ever this year come Mother's Day, averaging about $186 on purchase, reveals a NRF survey conducted by Prosper Insights &…

Jewel-Osco promotes a top leader to retail operations chief

May 5, 2017

Mike Withers, Jewel-Osco president, is taking on a new role after being promoted to executive vice president of retail operations for the company's parent…

Whole Foods advances 365 concept into new stage

May 5, 2017

Whole Foods Markets has developed a 2.0 version of its 365 store concept and opening the first location in Texas.

5 keys to leading in the age of analytics

Data is a critical corporate asset that organizations are starting to monetize in new ways to get ahead of their competition. The bottom line? Companies that…

Electronic paper display market to reach $4.2 billion by 2022

May 4, 2017

The electronic paper display market is expected to reach $4.274 billion by 2022, according to a report by Allied Market Research. The report calculates the…

A new spin on loyalty

As loyalty programs have expanded to include more emotional benefits, they have seen the value associated with meeting a consumer's needs. Now companies are…

Boohoo has nothing to cry about when talking U.S. growth

May 4, 2017

One U.K. retailer isn't spilling tears over its U.S. retail revenue achievement.

CardFlight launches 2 new mPOS devices

May 4, 2017

CardFlight, a mobile point-of-sale provider, is launching the Swift B200 and Swift B250, a new series of mobile card readers that use Bluetooth Low Energy…

Elite Manufacturing develops 3-sided outdoor kiosk

May 4, 2017

Elite Manufacturing Technologies, a provider of precision sheet metal components and assemblies, has developed a three-sided outdoor kiosk using 65-inch…

Consumers eager to use electronic pay options

May 4, 2017

A new study reveals more than a third of Americans and Europeans are happy to trade cash for electronic payment options and 20 percent have already made the…

Amazon retail sales on the rise

May 3, 2017

Amazon shareholders are a happy bunch given shares hitting an all-time high due to healthy retail and cloud computing sales in the first quarter.

Amazon offers free Prime to town as film award celebration

May 3, 2017

Those living in Manchester, Massachusetts who don't have a Amazon Prime membership will be getting a free one very soon.

Consumers feel misunderstood by retailers, claims study

May 3, 2017

Just 61 percent of consumers believe companies understand their needs and that less than stellar percentage is leading to fading loyalty.

Kagan: New rules for success in retail

by Jeff KAGAN — Wireless Analyst, Telecom Industry Analyst

Retail will always be with us, but it will be different going forward. Now is the time to be experimenting and expanding your brand in the mind of your…

Starbucks CEO: It's a dire time for brick-and-mortar retailers

May 2, 2017

The new chief of Starbucks is making his view clear when it comes to what's happening with the retail brick-and-mortar sales environment, calling the changes…

Under Armour experiences first quarterly loss since going public

May 2, 2017

The unraveling of the sportswear industry is hitting Under Armour as the retailer suffered its first revenue decline since going public 11 years ago.

ATM, branch, mobile, online ... or all of the above?

May 2, 2017

Digital channels notwithstanding, branches still have a significant effect on customer satisfaction across all age groups, according to the J.D. Power 201…

United aims to boost customer experience with some big changes

May 1, 2017

United Airlines, in the wake of a disastrous customer interaction and a few other poorly handled customer experiences, is revamping its policies when it comes…

Bloomie’s gets its yoga on to lure shoppers

May 1, 2017

New York City's Bloomingdale's staged a huge free yoga class this past weekend in an effort to draw new shoppers and yoga clothing enthusiasts.

Hungry for more conversions? There's an app for that

With the inherent convenience of ordering favorite specialty items online, come new demands from consumers, namely: the expectation of finding their favorite…