Transforming the retail experience with electronic shelf labels

by Bryan Chan — Senior Director of Business Development, E Ink

Rather than jumping immediately to high-cost, flashy digital installations, electronic shelf labels allow brands to build a foundation rooted in customer…

PetSmart looking to hire on feline, canine toy testers

October 14, 2025

PetSmart is searching for its next chief toy tester —one of the canine kind and one of the feline kind.

NCR Atleos, Moto expand relationship to expand self-service cash access

October 13, 2025

NCR Atleos and Moto are extending their partnership to deliver access to cash through the NCR Atleos Cashzone Network, which now includes more than 16,000 ATMs…

Experts share self-checkout challenges, advancements at upcoming Automated Retail & Kiosk Innovation Show

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The evolution of the self-checkout technology is the focus of a panel talk at the upcoming Automated Retail & Kiosk Innovation Show taking place in December.

Amazon Pharmacy launches in-office kiosks to speed medication availability

October 13, 2025

Amazon Pharmacy has launched Amazon Pharmacy kiosks. The service lets patients pick up prescriptions within minutes of a medical appointment.

Webinar examines deploying responsible AI in CX voice channels

In a free webinar Modulate CEO and Co-Founder Mike Pappas and John Walter, president of the Contact Center AI Association, explore how retailers can…

Coach debuts coffee shops to drive foot traffic, sales

October 10, 2025

Coach is opening coffee shops connecting to stores, with 12 to 15 initially planned each year.

How to make retail execution software work where it really counts: On the sales floor

by Akash Gupta — CEO and Co-founder, GreyOrange

When used strategically, retail execution software serves as a force multiplier on the sales floor, empowering associates to serve customers unburdened by…

DoorDash launches delivery robot Dot

October 10, 2025

DoorDash has launched Dot, a delivery robot that can navigate roads, bike lanes and sidewalks.

Pearle Vision launches store redesign

October 9, 2025

Eye care franchise Pearle Vision has debuted a store design aimed at meeting the needs and preferences of consumers and franchisees.

Costco opening 3 US stores, 1 in Canada this month

October 9, 2025

Costco plans to open four new stores, three in the U.S. and one in Canada, by the end of October.

From friction to flow: How innovation frameworks can fuel gift card shopper quests for convenience

by Billy Harbinson — Director, Innovation, InComm Payments | Go Studio

Gift cards aren’t just another SKU. They’re emotional transactions. Each one carries a moment of trust between giver, receiver and brand.

Walmart taps Wiliot to revolutionize supply chain operations

October 8, 2025

Walmart is teaming up with Wiliot, which provides ambient IoT technology, to revolutionize supply chain operations.

Consumer households will spend $420 on Halloween celebrations

October 8, 2025

Nearly four of five U.S. adults (79%) will celebrate Halloween this month and the average spend per household will be $420, according to CIT Bank's 202…

The ripple effect: 5 ways modern POS technology multiplies retail ROI

by Retail Customer Experience

POS mobility empowers associates, boosts basket size, and elevates the customer experience and satisfaction.

Presented by Aptos, LLC

DSW deploys Tootsie foot scanning featuring an AR experience

October 7, 2025

Footwear retailer DSW has deployed the Tootsie Foot Scanning solution, from Aetrex Inc., which now boasts an augmented reality experience.

Retail isn’t one-size-fits-all: Why localized strategy is key to surviving in the new era of commerce

by Jacyn Heavens — Founder and CEO, Epos Now

If there’s one lesson for retailers to embrace moving forward, it’s this: Uniformity is efficient. But adaptability wins.

Walmart chief projects workforce will stagnant for several years

October 7, 2025

Walmart's workforce will be stagnant over the next two to five years yet its business volume will be bigger.

Labubu finds a New York City home in Pop Mart’s Times Square store

October 6, 2025

Pop Mart, the creator of the popular Labubu doll, is opening a U.S. flagship store in Times Square, New York City, in mid 2026.

California ordinance limits self-checkout use in Long Beach

October 6, 2025

An ordinance in Long Beach, California is leading to the closure of self-checkout kiosks in some grocery and drug stores.