Pestana Hotel Group deploys digital check-in arrival experience

June 27, 2025

The Pestana Hotel Group has launched Hudini's digital arrival experience called Staff Connect across 30-plus Pestana Hotels in Portugal.

Study reveals disconnect with retailers' CX perceptions

June 26, 2025

Despite 92% of business leaders claiming customer experience as a top strategic focus, just 28% view CX as "extremely important" to invest in.

Consumers embracing ‘valuespending’

June 26, 2025

Consumers are embracing "valuespending," with intentionality and brand value central to purchasing decisions.

Shaping retail experiences that resonate with today’s consumers

by Cindi Kato , Michael Trenary

Resonant retail experiences aren’t just about selling products, they’re about cultivating emotional connections, inspiring loyalty, and creating spaces where…

Five Below taps Invent.ai platform for inventory optimization

June 25, 2025

Five Below has teamed with Invent.ai., a global retail planning solutions provider, to improve demand forecasting and replenishment through AI-driven…

Consumers still care about sustainability

June 25, 2025

Sustainability is still a top concern for consumers with 69% reporting climate change directly affects their daily lives and 86% believe businesses should use…

A smarter way to plan: AI demand forecasting that drives real business impact

by Retail Customer Experience

AI demand forecasting helps retailers predict sales, optimize inventory and staff appropriately, all through a visually intuitive dashboard.

Presented by MobiDev

Most US consumers using AI regularly

June 24, 2025

A majority of U.S. consumers are using some form of AI regularly and more than half, 60%, have used it to help them shop online.

Leverage insights to personalize customer experiences, drive deeper emotional connections

by Emily Clark — Head of Retail, Further

Successful retailers are set apart by their ability to balance innovation with connection, and technology with authenticity. And when they get that emotional…

Rise of the nasty customer: What retailers can do to protect store associates

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

JD Dillon, chief learning officer at Axonify, offers tips, advice and strategy for dealing with the rising incivility from shoppers so store associates feel…

Tariffs impact prompts LiquiDonate to offer retailers a way to help cut costs

June 24, 2025

LiquiDonate, a climate-tech company that help retailers manage unsellable returns and inventory, has launched a risk-free returns policy.

Touchpoint Talks Hamburg: How Data-Driven Innovation Is Redefining Retail

At Touchpoint Talks Hamburg 2025, experts from retail, data, and tech gathered to explore how interactivity, AI, and in-store analytics are reshaping the…

Costco boosts membership perks for top-tier members

June 23, 2025

Costco has boosted its perks for the high-tier members in its Executive membership level.

VenHub opens AI-powered smart store at LAX/Metro Transit Center

June 23, 2025

VenHub Global, Inc. has launched a 24/7, fully autonomous retail store at the LAX/Metro Transit Center.

Albertsons Media Collective debuts in-store digital display network

June 23, 2025

Albertsons Media Collective, the retail media arm for Albertsons Companies, will launch an in-store digital display network this summer.

Ikea Canada transforms rewards with personalized experience

June 20, 2025

Ikea Canada has revamped its Ikea Family rewards loyalty program by providing a personalized experience tailored to a customer's unique home furnishing needs.

National Retail Solutions wins 2025 Visionary Spotlight Award

June 19, 2025

ChannelVision Magazine has named National Retail Solutions a 2025 Visionary Spotlight Award winner for Best Emerging Technology Breakthrough — Overall…

American travelers loving app, kiosk for hotel check in

June 19, 2025

A near majority of American travelers, 70%, are using an app or a self-service kiosk instead of the traditional front desk when it comes to checking into a…

Convenience services industry generates $40B in economic impact

June 19, 2025

The U.S. convenience services industry, encompassing vending, micro-markets, office coffee and pantry services, produces a $40.04 billion annual economic…

NRS Cares and El Especialito Donate $3,000 to Support Apostle's House Family Fun Day

National Retail Solutions (NRS), through its community outreach initiative NRS Cares, has partnered with El Especialito, the leading Spanish-language…