More consumers choosing buy now, pay later option

April 12, 2023

An increasing number of consumers in 2022 chose the buy now, pay later option, according to Adobe Analytics data, and the trend appears to be continuing this…

CX measurement ‘crucial’ for determining value

April 12, 2023

The ability to measure the return on investment when it comes to customer experience initiatives is "crucial" for demonstrating the value of investment to…

Germany retailer taps digital signage for emotive experience

April 12, 2023

Jack Wolfskin, a Germany-based retailer of outdoor clothing and accessories, is tapping digital signage to drive immersive and emotive customer experiences…

Online reviews can impact retailer’s bottom line

April 11, 2023

Consumers view online reviews of brands and retailers as a two-way dialogue and want brands to participate. Shoppers also view ChatGPT and the Metaverse as…

Gen Z consumers love automation, Boomers not so much

April 11, 2023

When it comes to automating the retail customer experience Baby Boomers have a harsh view of the strategy but Gen Z consumers view it, and its impact, much…

Vitamin Shoppe taps Hughes Network Systems for omnichannel support

April 11, 2023

The Vitamin Shoppe is deploying the HughesON Managed Network Services from Hughes Network Systems across its 700-plus U.S. locations to support its retail…

The new brand loyalty: How CX value is becoming a powerful brand differentiator

by Elizabeth Tobey — Head of Marketing, NICE FluenCX, NICE

Today's customers are no longer blind brand loyalists, at least not in the ways we once defined loyalty. In fact, the very notion of brand loyalty is shifting.

Palm-sized SI-111-N Fanless 4K Digital Signage Player: Create Immersive Visual Experiences

IBASE Technology Inc. (TPEx: 8050), a leading global provider of industrial-grade digital signage players, is pleased to unveil the SI-111-N, a palm-sized…

Consumers expect personalized brand interaction

April 10, 2023

Consumers expect, and want, to hear from brands in a highly personalized interaction and irrelevant messages will stop more than a third from shopping at a…

UK mall home to book exchange machine

April 10, 2023

A vending machine in Manchester, U.K. allows users to exchange books for free, according to a bbc.com report. The glassfront machine in the Manchester Corn…

Walmart, Sam’s Club expanding EV charging stations through 2030

April 10, 2023

Walmart and Sam's Club will install EV charging stations at thousands of locations nationwide by 2030, the retailer announced on its website.

Corporate digital signage starter guide for your workplace

Do you want to communicate more effectively in your workplace? Corporate digital signage is easy to implement in offices. It’s a dynamic, engaging and highly…

Drive-thru grocer arrives in Oklahoma

April 7, 2023

JackBe, a curbside drive-thru only grocery retailer, has opened in Oklahoma city.

GetGo chain to deploy bitcoin ATMs

April 7, 2023

Get Go Café + Market, a convenience store chain with more than 270 locations throughout western Pennsylvania, Ohio, northern West Virginia, Maryland and…

Walmart focusing big on store automation

April 7, 2023

Walmart Inc. plans to have 65% of stores serviced by automation by the close of its fiscal 2026 in a quest to boost online order delivery speed.

Walmart expands loyalty strategy

April 6, 2023

Walmart has joined with ampliFi Loyalty Solutions to offer customers Checkout With Points, a real-time redemption loyalty program that engages cardholders…

Kwik Stop digital signage approach fuels community building

by Daniel Brown — Editor, Networld Media Group

Sean O'Neill's vision for Kwik Stop has fueled a digital signage transformation which has revamped the brand image and customer experience.

2023 trends, technologies in CPG and retailing

by Parag Jain — Senior Vice President & Global Head of Sales Consumer, Retail & Logistic, Infosys

When consumer goods firms and retailers collaborate, they get better visibility into real-time POS data, enabling them to forecast demand, understand customer…

Electronics reseller/retailer inks 10-unit franchise deal

April 6, 2023

PayMore, an e-commerce and brick-and-mortar electronics resale shop, has signed a multi-unit franchise deal that will bring locations to Texas and Ohio.

Clinque taps Journee for immersive virtual shopping experience

April 5, 2023

Clinque, an Estee Lauder-owned brand, is partnering with Journee, a Web3 metaverse-as-a-service platform, on a new e-commerce shopping experience called…