News & Media
Holiday consumer spend trends will continue in 2023
December 14, 2022
Consumers in the U.S. and U.K. will be trimming non-essential purchases and scaling back on discretionary spending — behavior already taking place this holiday…
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Chatbots proving frustrating to consumers
December 14, 2022
A hefty majority, 80%, of consumers report higher frustration levels when it comes to using customer service chatbots, while 72% stated using a chatbot for…
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Economy impacting consumer grocery shopping
December 14, 2022
Economic conditions in the U.S. are "significantly" impacting nearly all consumer shopping habits, with more than two-thirds, 69%, reporting they're struggling…
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How a mobile POS can elevate retailers from the competition
by Amber Hovious — VP, Marketing & Partnerships, Teamwork Commerce
Learn why a mobile point of sale can provide a competitive advantage.
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Retailers expanding self checkout despite challenges
December 13, 2022
Retailers are expanding the use of self checkout despite some shortcomings, according to a CNN report. The companies are looking to provide labor savings, meet…
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The Digital Transformation Checklist All Businesses Need
Although it’s hard to predict what customer trends will pop up in the years ahead, one preference that will only continue to grow: an increasing expectation…
Presented by Burroughs, Inc.
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Amazon launches in-app shopping experience
December 12, 2022
Amazon is debuting Inspire, an in-app shopping experience that offers customers a new way to discover ideas, explore products and shop from content from brands…
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Most Americans will spend less than $500 on holiday expenses
December 12, 2022
A good majority of U.S. consumers, 67%, plan to spend under $500 on holiday expenses, nearly 40% less this year compared to a 10-year national average.
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Consumers focusing on short-term money goals as new year arrives
December 12, 2022
More than half of U.S. consumers, 53%, are intent on paying off credit card debt and building emergency savings as a new year arrives.
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Training, support key in deploying fixed self-checkout solutions
December 12, 2022
ECR Retail Loss, a U.K.-based organization that studies and recommends solutions for retail loss, has released data points on fixed self checkout spaces based…
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Diebold Nixdorf taps Ilhami Cantadurucu EVP/global retail
December 12, 2022
Ilhami Cantadurucu Diebold Nixdorf Inc. has promoted Ilhami Cantadurucu from head of retail global accounts to executive vice president, global…
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Principles of transformative experience design (Part 2)
by Lisa Powers — Associate UX Director at Capgemini Americas, Capgemini
In this second part of a two-part series, Lisa Powers, associate UX director at Capgemini, discusses the second set of principles of transformative experience…
read nowFurniture retailer taps AR tech to drive customer interactions
December 9, 2022
Fatboy, a furniture retailer, is tapping CGTrader technology for a unique AR Lens for promoting products and branding as well as driving online customer…
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Activewear brand launches New York City flagship
December 9, 2022
Southern-California-inspired activewear brand Vuori has opened its first New York City flagship, in the SoHo area at 106 Spring Street.
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Arizona mall home to library vending machine
December 9, 2022
Shoppers at The Mall at Sierra Vista in Sierra Vista, Arizona can now get library books from a glassfront vending machine provided by the Sierra Vista Library…
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Target revamps store format with community, sustainability in mind
December 8, 2022
Target is debuting larger-format stores that provide more space for same-day fulfillment services, a more open layout and localized elements.
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Social media top discovery channel for young consumers
December 8, 2022
When it comes to discovering international brands, young consumers, millennials and the Gen Z population, turn to social media.
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How a cannabis kiosk is helping retailers comply with California regs
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
NatuEra's CBD Smart Kiosks are designed to mitigate the regulatory risk and liability of dispensaries and retailers carrying hemp-derived products by providing…
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Consumers love personalization yet wary of data privacy
December 8, 2022
Consumers appreciate personalization when it comes to marketing but have concerns about data privacy.
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