Three Ireland taps eyefactive for store concept

September 2, 2022

Three Ireland, an Ireland retailer, is creating a store concept that will include touchscreen solutions from eyefactive in a quest to evolve from a classic…

Why retailers must focus on customer journey to optimize digital experiences

by Kevin Damask — Editor, Digital Signage Today

Danny Turner, SVP of creative programming, Mood Media, shares insight on how to provide an exceptional customer experience.

Bonobos taps store associates as chat support

September 1, 2022

Menswear retailer Bonobos is adding a to-do task to store associates: serve as online chat support.

Amazon home to Peloton equipment, apparel

September 1, 2022

Amazon and fitness equipment maker Peloton are partnering to sell Peloton products on the e-commerce giant's marketplace.

Walmart mulling social media influencer platform, claims report

September 1, 2022

Walmart is considering creating a platform highlighting social media influences in a quest to sell third-party goods online.

THE SMART LOCKER: PAVING A NEW PATH FOR BUSINESS INTELLIGENCE

If the sight of a long checkout line is enough to make you pull a U-turn and head to a new restaurant or store, then you aren’t alone. So what is a smart…

Most consumers keeping eye on holiday spend this year

August 31, 2022

A hefty number of consumers, 73%, are paying closer attention to how much they're spending on gifts this year, compared to last year, and 73% expect prices…

Apparel retailer deploys Carousel Crowd to promote merchandise in-store

August 31, 2022

Sun & Ski Sports is deploying Carousel Cloud throughout its organization to showcase the products and services it offers to its customer base of outdoor…

Turning retail shoppers into buyers via conversion rate optimization

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

HeadCount CEO and Founder Mark Ryski explains why conversion rate optimization is a valuable approach in the quest to turn shoppers into buyers. A free live…

ChargePoint launching digital advertising network; EV stations emerge as advertising channel

August 31, 2022

ChargePoint Holdings Inc., the nation's largest operator of EV charging stations, has teamed with Ara Labs Inc., a digital display provider, and Destination…

Cal’s Convenience launches loyalty program via Paytronix platform

August 30, 2022

Cal's Convenience Inc. is debuting a "My Rewards" loyalty program built off the Paytronix Systems Inc. customer engagement platform.

Why consumers, brands are buying into Buy Now, Pay Later

by Maeghen Krueger — Director, Strategic Services, The Lacek Group

While still relatively new, the payment approach of Buy Now, Pay Later appears well positioned for continued growth within retail and is fast becoming part of…

Al Meera taps Zippin for check-out free Middle East stores

August 30, 2022

The Al Meera Consumer Goods Company is partnering with Zippin to deploy Zippin's multimodal artificial intelligence solution in Qatar locations that have yet…

Automation costs, complexity hindering CX programs

August 30, 2022

The inability to connect the dots behind the scenes between customer service chatbots, human customer service agents and data sources is producing less than…

Wide-Temperature Outdoor Signage Player with Intel Atom Processor X Series

IBASE Technology Inc. (TPEx: 8050), a world leading manufacturer of digital signage media players, has launched a new compact fanless, outdoor signage player…

Consumers not big believers of social media influencers

August 29, 2022

A majority of consumers, 87%, believe social media influencers likely don't use products they tout and only 1 in 10, 11%, view a social media influencer with…

Study reveals 4 pillars driving tech innovation in customer service

August 29, 2022

Getting connected, process orchestration, knowledge and insight, and resource management are the four driving forces when it comes to tech innovation in…

US consumers cutting costs, striving to save

August 29, 2022

American are increasingly reducing costs, looking for additional ways to save and facing hard choices given the inflation economics and higher prices.

Starboard Luxury taps Virtuoso to create curated retail moments

August 26, 2022

Starboard Cruise Services Luxury Division, LVMH Moet Hennessy Louis Vuitton, is teaming up with Virtuoso, a luxury travel network, to create curated…

Retailers deploy NewStore mobile POS

August 26, 2022

The Mackage and SOIA & KYO retail stores are deploying NewStore's mobile POS and OMS to boost inventory management and store fulfillment and create an…