Autonomous mobile robots gaining traction

August 26, 2022

Autonomous mobile robots are gaining traction in a wide range of industrial operations applications given the opportunity for higher efficiencies and lower…

Holiday season CX checklist: Is your network up to par?

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Yes it's August but the holiday season is just months away which means it's time retailers made sure networks and technology needs are up to par for the…

July retail sales illustrate consumers still shopping

August 25, 2022

Despite inflation, consumers were busy shopping in July, according to the National Retail Federation.

Walmart bundles Paramount into membership program

August 25, 2022

Walmart is pumping up the perks of its Walmart+ membership program with a Paramount+ streaming subscription.

Drone delivery: Consumers want it, retailers making it happen

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

For years drone makers have been heralding how the technology can help the retailer struggling with faster and more efficient delivery. Consumers want it and…

How to measure the impact of UX design on digital CX

The answer to a delightful customer experience is all about improving customer experiences across the website, mobile app, in-person interactions and…

H&M back to selling online in China

August 25, 2022

Fashion retailer H&M is open again for business online in China.

2nd Amazon Prime Day happening this fall

August 24, 2022

Amazon is reportedly hosting a second Prime Day sales event this fall.

NY arena pioneers Amazon’s ‘On The Fly’ automated retail

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Guests can insert their credit cards at the entry gates. Once inside, anything they take off the shelf is automatically added to their virtual cart. They are…

Foot Locker taps former Ulta chief as CEO

August 24, 2022

Foot Locker Inc. has named Mary Dillon, former chief executive for Ulta Beauty Inc., as its next CEO.

Wayfair slicing 5% of global workforce

August 24, 2022

Home goods retailer WayFair is reducing its global workforce by 5%, about 900 jobs, in order to manage operating expenses and "realign investment priorities,…

11 brands winning with memorable in-store experiences

by Bobby Marhamat — CEO, Raydiant

Want to create memorable in-store experiences? Look to these 11 brands for inspiration.

U.S. consumer sentiment on a slow climb

August 23, 2022

U.S. consumer sentiment continued to rise this month after a record low point earlier in the summer, according to a Wall Street Journal report.

Cannabis retailer attains $19M credit for growth

August 23, 2022

High Tide Inc., a retail-focused cannabis company with bricks-and-mortar as well as global e-commerce assets that include retail kiosks and smart locker…

Whole Foods Market stores in Cali deploying Amazon One

August 23, 2022

More than 65 Whole Foods Market stores in California will soon offer the palm recognition and payment service Amazon One.

QuickTrip Tulsa store boasts Amazon Just Walk Out tech

August 22, 2022

The new QuickTrip store in Tulsa, Oklahoma is the first of the convenience retailer's locations to employ Amazon's Just Walk Out technology, a checkout-free…

Personalization influencing most online shoppers

August 22, 2022

A good majority, 84%, of online shoppers report that personalization influences their purchases and even more, 88%, are more likely to continue shopping on a…

Ikea US, Electrify America team up on EV charging stations

August 22, 2022

Ikea U.S. has teamed with Electrify America to bring ultra-fast public charging stations and delivery fleet electric vehicle charging to more than 25 Ikea…

Abercrombie & Fitch debut get-a-way store design

August 19, 2022

There is a new store experience at Abercrombie & Fitch and it's all about making every day feel exceptional.

Ohio grocers apply for sports betting kiosk licenses

August 19, 2022

Two supermarkets, Kroger and Acme Fresh Market, have applied for licenses to have sports gaming kiosks at Ohio locations, according to a Cleveland.com report.