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News & Media

Target Circle Deal Days happening Oct. 6-7

September 21, 2026

Target will hold its next Circle Deal Days sales event Oct. 6-7, offering its loyalty members exclusive savings.

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Costco expands Uber Eats partnership

September 21, 2026

Costco has expanded its U.S. Uber Eats partnership with pickup now available in 47 states, up from 17.

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Michael Kors debuts Netherlands store

September 21, 2026

Michael Kors, an apparel and accessories brand, has opened a store in Leidschendam in the Netherlands.

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Vending machines highlight artistic works

September 18, 2026

A new public art program has placed miniature art vending machines at five locations in downtown Des Moines, Iowa, according to a press release.

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Return policies impacting consumer shopping behavior

September 18, 2026

More than half, 63%, of U.S. shoppers have either stopped shopping with a retailer or abandoned a purchase because of the retailer's return policy.

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Home Depot seeks food truck operators for new program

September 18, 2026

The Home Depot's food operations program, in which the home improvement retailer partners with local and regional food vendors to offer food options outside…

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Why physical-world behavior is essential in retail store site selection

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Real-world mobility data is becoming more valuable as retail store formats shrink.

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How AI helps turn customer feedback into operational decisions in real time

by Sasha Kosmowski — Chief Customer Officer, MelodyArc

Customers will continue to surface problems before most reporting systems do. AI can make that evidence visible early enough for retailers to trace the issue…

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Crocs deploy customer support agents

September 17, 2026

Crocs, a casual footwear retailer, has replaced a scripted self-service support approach with a conversational shopping and support experience.

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Bergdorf Goodman celebrates 125th milestone

September 17, 2026

Bergdorf Goodman is celebrating 125 years as a luxury fashion brand.

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Virginia bakery deploys 24-hour dessert pickup lockers

September 17, 2026

Shyndigz, a Richmond, Virginia bakery, has opened 18 refrigerated self-service lockers that allow customers to pick up desserts around the clock, according to…

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Murphy USA deploying automated White Castle food kiosks

September 16, 2026

Murphy USA plans to introduce automated White Castle food kiosks at select larger-format convenience stores, according to a CSP Daily News report, giving…

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Target opening 66th Ohio store this fall

September 16, 2026

Target will open its 66th store in Ohio Nov. 8, in Lima.

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Israeli hotel group deploys AI-powered holographic check-in kiosk

September 16, 2026

Israeli hotel group Astral Hotels is introducing an artificial intelligence-powered self-service kiosk featuring a life-sized holographic avatar that can check…

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Walmart expands restaurant delivery business with Papa Johns partnership

September 16, 2026

Walmart is expanding its restaurant delivery business through a partnership with Papa Johns, allowing customers to order pizza and other menu items alongside…

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Amazon Prime Big Deal Days happening Oct. 6-7

September 15, 2026

Amazon's Prime Big Deal Days are returning this fall, taking place Oct. 6-7.

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Costco launching 14 warehouses in next 2 months

September 15, 2026

Costco is getting ready to launch 14 warehouses in the next two months. The "mini burst" of locations includes replacing some smaller warehouses with larger…

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Eagle Stop, Good 2 Go, MotoMart launch self-checkout kiosks

September 15, 2026

Three convenience store chains — Eagle Stop, Good 2 Go and MotoMart — are introducing self-checkout as operators look to provide faster transactions while…

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More than half of consumers will tap AI for holiday shopping

September 15, 2026

More than half, 65%, of consumers plan to use artificial intelligence for at least one part of their holiday shopping, and only 8% of retailers view themselves…

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Target names Mark Weinstein as guest experience officer

September 14, 2026

Target has named Mark Weinstein as guest experience officer and chief marketing officer.

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