NJ governor signs law banning surveillance pricing

August 7, 2026

Surveillance pricing, which is using data to set and changes prices in retail establishments, is now illegal in New Jersey.

NY, Cali retailers sue over latest tariffs

August 7, 2026

Two small retailers, one in New York and one in California, have sued the Trump administration over the latest tariff announcements.

Back-to-school shoppers want value, comfort, style

August 6, 2026

Consumers shopping for back-to-school items are looking for value, comfort and style, according to a Circana, LLC survey that also revealed over half, 57%, are…

Costco teams with Trinity Energy in quest for commercial energy independence

August 6, 2026

Costco Wholesale is going off grid in launching an independent, on-site energy system at its Port St. Lucie, Florida distribution center.

Using AI to modernize CX in retail

by Erol Ayvaz — CEO, Serve First

Retailers that embrace AI-powered customer experience management today are putting themselves on the front foot to be best-placed to thrive tomorrow.

Frontier deploying Starlink onboard Wi-Fi next year

August 6, 2026

Frontier Airlines reported a record-setting revenue in Q2, due to a 38% year-over-year increase.

Snickers hiring chief online chill officer

August 5, 2026

Candy brand Snickers is hiring for a unique retail consumer-facing leadership role: Chief online chill officer.

Topgolf debuts prototype venue in Wisconsin

August 5, 2026

Topgolf will open its first location in Wisconsin on August 14 and the golf entertainment venue will feature the company's newest store prototype.

Uber Eats partners with a slew of grocery retailers

August 5, 2026

Uber Eats has partnered with a slew of grocery retailers including Busch's Fresh Food Market, Hays, Lowe's Market and Piggly Wiggly.

Barrows Connected Store Lands Brian Anthony as Vice President of Connected Creative Strategy, North America

TAMPA, FL — August 4, 2026 — Barrows Connected Store, a global leader in connected retail experiences, today announced the appointment of Brian…

In-store shopping will beat online this holiday season, claims study

August 4, 2026

When it comes to holiday shopping consumers will be in the store more than they will be online, according to an Alchemer report. Alchemer is a provider of…

Wyndham celebrates Route 66 with candy, free loyalty points

August 4, 2026

Wyndham Hotels & Resorts is celebrating Route 66's centennial birthday with a special edition limited candy collection as well as free loyalty points for…

Consumers suspect AI scam when website response is slow

August 4, 2026

While more than half of consumers, 65%, claim they can identify fake websites, 72% mistake slow website performance for an AI scam, according to a Pantheon…

How fragmented retail data is quietly driving lost sales

by Grant Smith — General Manager, Fintech - SBT Division

As retailers look for ways to improve margins without compromising customer experience, operational data collaboration is becoming a critical competitive…

What Amazon's Q2 earnings reveal about consumer needs, expectations

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

While Amazon’s earnings reveal Amazon Web Services is driving big growth the data also reveals competitors have an opportunity to beat the omnichannel retailer.

Consumer confidence edged up in June

August 3, 2026

June brought a modest lift in consumer confidence after hitting a three-year low in May, according to the Numerator Consumer Sentiment Tracker.

Credit card swipe fees will drive up cost on back-to-school supplies

August 3, 2026

Credit card swipe fees, charged by banks to process card transactions, is expected to drive up the price of school and college supplies by a record-setting…

Robotic food kiosk market expected to hit $1.75B by 2036

August 3, 2026

The global market for robotic food kiosks and vending systems is projected to grow from $188 million in 2026 to $1.75 billion by 2036, representing a compound…

Epson showcasing retail tech at industry event

July 31, 2026

Epson will showcase retail solutions, from receipt to label to back-office printers, at the upcoming RetailNOW 2026 event.

Fossil closing up to 15 stores in footprint reduction strategy

July 31, 2026

Fossil Group is planning to shutter up to 15 stores as part of a turnaround plan focused on profitability and costs.