With omnichannel the devil is in the data

Retailers (and their suppliers) must leverage the omnichannel network to stay relevant and harness these rich cross-channel opportunities.

Black Friday: Gimmick, gone or more relevant than ever?

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Is Black Friday relevant, needed, necessary, or even a valuable marketing opportunity, or has it become a gimmick in the retailer's quest to grab consumers…

Live webinar: How merchant-branded payment boosts brand, loyalty and customer satisfaction

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Mobile pay is an increasing want for consumers and now there’s a new opportunity for retailers wanting to provide more than just mobile device payment…

Display Signage Two Ways with New Label Holder for Coolers and Freezers

TWINSBURG, Ohio (November 22, 2016) – Display both pricing and promotional signage with a single label holder designed for coolers and freezers with the new…

Target goes with tradition for Thanksgiving

November 22, 2016

Despite the fact more than a few retailers are closing on Thanksgiving and many others are adjusting hours, Target is sticking with what it says works and…

Survey: Millennials most likely to disregard loyalty programs

November 22, 2016

Millennials aren't too trusting of loyalty programs, with 29 percent more likely than other generations to believe the programs are rigged.

Staples tapping app to push special Black Friday sales

November 21, 2016

Staples shoppers are getting a special peek into Black Friday deals via the retailer's app.

IBM buys a familiar Watson-based shopping assistant

November 21, 2016

IBM is acquiring the Expert Personal Shopper (XPS) division from Fluid, which built the shopping assistant tool using IBM's Watson cognitive computing…

Wal-Mart's Cyber Week kicks off on Black Friday

November 21, 2016

Mega retailer Wal-Mart is not only boosting product inventory for the upcoming holiday sales season, from 8 million items to more than 23 million, it’s kicking…

FFR Merchandising Acquires Pexco’s Chicago Extrusion Business

TWINSBURG, Ohio (November 18, 2016) – FFR Merchandising, Inc. has acquired Pexco LLC’s Chicago retail display and commercial extrusion business and…

Amazon installs pickup lockers in Central Pennsylvania

November 18, 2016

The Colonial Park Mall in Lower Paxton Township, Pennsylvania now offers Amazon Locker, providing consumers with somewhere other than their home or office to…

How technology can enhance the customer in-store experience

Rather than being a threat, technology can in fact significantly enhance the customer in-store experience.

Appliance sales big part of JC Penney Black Friday event

November 18, 2016

Move over clothes and accessories. JC Penney is putting appliances up front and center for Black Friday and not one single toy.

Consumers will shop, spend more on themselves this holiday season

November 18, 2016

Holiday season shoppers won't just be tossing items in the wagon for family and friends. A good portion, 58 percent, will be scouting out discount items for…

Wal-Mart tests blockchain technology to track food

November 18, 2016

Wal-Mart has started tracking two products using blockchain technology: a packaged produce item in the U.S., and pork in China, according to Bloomberg. While…

Kroger, Cardtronics re-up agreement for the long term

November 17, 2016

Cardtronics has entered into a new, long-term ATM services agreement with The Kroger Co., the nation's largest traditional grocery retailer.

Cyber weekend: A global opportunity for retailers

Cyber weekend – this year spanning Thursday, Nov. 24 to Monday, Nov. 28 – has clearly now become a global opportunity for online retailers.

Why 30 retailers are asking consumers to self-personalize the shopping experience this holiday

Personalization has long been touted as the Holy Grail for improved customer experience at retail.

Wal-Mart stocking up its inventory for holiday season

November 17, 2016

Mega retailer Wal-Mart is aiming to make sure it meets online shoppers' expectations by boosting inventory by more than half and debut special deals for early…

Target grocery leader takes leave

November 17, 2016

The revolving doors at Target's corporate offices are busy with yet another top leader leaving the retailer.