CVS Health pharmacies offers free deposits via Varo Bank

December 27, 2024

CVS Health, in collaboration with digital charter bank Varo Bank and Green Dot Corp., is providing customers a cash deposit option with no fees.

Ulta Beauty taps Glamlab app for virtual hairstyle experience

December 27, 2024

Ulta Beauty is using an AI app, Glamlab Hair Try On, to provide shoppers a virtual hair style experience before committing to a change in hair style or color.

Save A Lot teams with Fabric, Uber for automated grocery delivery

December 26, 2024

Discount grocery chain Save A Lot has partnered with Uber and a robotic storage system from Fabric to attain on-demand online order processing and supply chain…

How to keep holiday shoppers coming back in 2025

by Charlie Casey — CEO and Co-Founder, LoyaltyLion

By focusing on customer retention through strategies like personalized communication, exclusive perks, free shipping, and referral programs, you can turn…

Consumer behavior, JCPenney transformation, Home Depot's vision lead top most-read articles in 2024

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Here are the top four most read articles in 2024.

The Fresh Market, VusionGroup team up on digital signage, inventory management

December 23, 2024

The Fresh Market, a grocery brand, is planning to roll out Vusion 360 digital technology solutions at its physical locations.

Best Buy, Target join list of retailers leveraging AI to help shoppers

December 23, 2024

Best Buy and Target are the latest retailers leaning into AI to help holiday shoppers, using generative AI to help shoppers decide on gift ideas via text…

Voice AI leads AI race, bringing opportunities, challenges

by Daniel Brown — Editor, Networld Media Group

At this year’s Self-Service Innovation Summit, hosted by Networld Media Group in Tampa from December 9-11, I had a chance to sit in on the "Thought leader…

Out of stock experience big factor in abandoned online carts

December 20, 2024

Two-thirds of consumers will leave an e-commerce site or store and shop from another retailer when an item they are looking to purchase is out of stock.

Greg Finchum named Food Lion president

December 20, 2024

Greg Finchum, who now serves as EVP, retail operations for Food Lion, will take on the role of president in May 2025.

More holiday shoppers hitting physical retail stores this year

December 19, 2024

Shoppers are hitting brick-and-mortar stores more this year despite a cutback in post-election season spending, according to a First Insight survey.

Seamless shopping: How retail brands can master omnichannel, enhance customer journeys

by Piper Donnelly — Account Director, Awin

Consumers expect a seamless integration of online shopping and brick-and-mortar experiences. This evolution has made omnichannel strategies not just…

e.l.f. Cosmetics launches luxury digital shopping experience

December 19, 2024

e.l.f. Cosmetics has launched a Virtual Luxe Lounge, a digital immersive shopping experience that features a speakeasy-themed 3-D environment for shopping this…

Franklin Instore debuting Elo-powered digital merchandising platform

December 18, 2024

Franklin Instore is debuting its Elo-powered Instore Digital + Merchandising Ecosystem at the upcoming National Retail Federation event in Jan. 2025.

Marks & Spencer expands First Insight partnership to drive digital transformation

December 18, 2024

British retailer Marks & Spencer is expanding its partnership with First Insight to accelerate its digital transformation.

Twinset attains 54% increase in ad performance with Tealium

December 18, 2024

Fashion retailer Twinset is seeing big gains from deploying Tealium's customer data platform and partner ecosystem.

How Philips New Interactive Boutique is Changing Retail at MediaMarkt Hamburg

Versuni implements interactive store concept at MediaMarkt Hamburg. Customers enjoy a seamless omni-channel experience through multitouch tablets and…

Lowe’s 2025 goals driven by AI platform strategy

December 17, 2024

Lowe's Companies Inc. has mapped out goals for growth and productivity initiatives and topping the list is driving a best-in-class omnichannel experience and…

Physical store growth, innovative tech top most-read news in 2024

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The past year has been a busy one when it comes to retail strategies and innovations as well as customer experience approaches. Here's a rundown of top news…

Why retail AI success depends on great data

by Duane Barnes — President, RapidScale

To get tech projects back on track in the new year, especially if they're incorporating AI, it’s critical to adopt and implement six key data strategies to…