How retailers can assess the best digital signage

by Kevin Kroeger — Spectrio Product Manager, Spectrio

By considering the purpose, location, content, ease of use, integration, scalability, and cost, retailers can make an informed decision that meets their…

Consumers tapping sales events in back-to-school shopping

August 15, 2024

Consumers appear to be cost conscious when it comes to back-to-school purchases as 66% held off until Amazon's Prime Day, held in mid-July, and 73% plan to hit…

Best Buy, Amazon dominating consumer electronics market

August 14, 2024

When it comes to buying electronics consumers are flocking to two brands: Best Buy and Amazon.

Mattress Firm offers US Olympic athletes a good night’s sleep freebie

August 14, 2024

Mattress Firm is offering nearly 600 U.S. athletes who participated in the Summer Olympics an opportunity to get a free mattress.

National Retail Solutions Hosts Successful Give-Back Day in Newark

National Retail Solutions (NRS) and El Especialito hosted a successful Give-Back Day today in collaboration with the North Reformed Church and the Bessie Green…

Consumers love brands doling out exclusive offers

August 13, 2024

It turns out an exclusive offer may be the key to big brand loyalty.

Joann ramps up early for holiday sales with big hiring kickoff

August 13, 2024

Arts and crafts retailer Joann is kicking off hiring for the holiday sales season early and plans to hire mor than 5,000 team members for a variety of roles.

ICX Summit: Future of retail with Steven King

by Daniel Brown — Editor, Networld Media Group

Professor Steven King shares a preview of his upcoming keynote at the ICX Summit in Charlotte on the future of retail. ICX Summit will be hosted by Networld…

Overstock leads NRF Hot 25 Retailers List

August 12, 2024

Overstock is the fastest-growing retailer in the U.S. and leads the National Retail Federation's 2024 Hot 25 Retailers List.

Costco deploys membership scanners

August 12, 2024

Costco is using membership scanning devices at entrances that require members to scan their card by placing the barcode or QR code against the screen…

JCPenney CIO shares CX insight on $1B transformation

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

In this latest episode of the CX Innovators podcast, produced by Networld Media Group, JCPenney CIO Sharmeelee Bala talks with RetailCustomerExperience.com…

Interactive shopping app taps GenAI

August 12, 2024

Capsule, an AI-powered shopping app, aims to transform online retail shopping, starting with women's fashion, according to a Business Insider report.

Walmart welcomes Georgia-based Knuckies

August 9, 2024

Georgia-based Knuckies Franchise Company LLC, founded in 2019, is opening inside 14 Walmart stores in Georgia, South Carolina, North Carolina, Tennessee…

UK convenience food chain taps nsign.tv to boost customer experience

August 9, 2024

The Bagel Factory, a U.K. convenience food outlet chain, is enhancing the customer experience via menu boards powered by nsign.tv's digital signage software.

ICX Summit: CX leaders offer up retail customer experience predictions

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Top retail and brand leaders will share executive predictions when it comes to improving the customer experience at the upcoming ICX Summit happening Sept.

Inflation frustration drives consumer discount, coupon use

August 8, 2024

Frustrated with high inflation and high interest rates, 3 in 5 U.S. consumers are looking to use promotional, discount or coupon codes when shopping online.

Using AI to draw Gen Y, Gen Z talent into the retail workforce

by Yaron Benjamin — CEO, Aionic Digital

Embracing AI is not just about keeping up with technology; it's about realizing its potential to bring fresh ideas and energy that drive the company forward.

Human moments can play big role in loyalty behavior

August 7, 2024

Human moments of interaction in the retail experience can have a significant impact on consumer loyalty behavior and brands that pull back loyalty earnings and…

Etsy prepping Etsy Insider membership program

August 7, 2024

Etsy is gearing up to launch its first-ever membership program.

Retailers mostly in the dark when it comes to visitors

August 6, 2024

Retailers only know 15% to 27% of their visitors, on average, which means 85% of potential customers are flying under the radar.