Dry cleaner deploys automated kiosk

July 31, 2026

California dry cleaner Four Seasons Cleaners has introduced a fully automated, 24/7 dry-cleaning drop-off and pickup kiosk at its State Street location in…

In the hesitation economy, brand loyalty is no longer guaranteed

by Jaysen Gillespie — VP of Global Product Commercialization, RTB House

The U.S. economy has shown some resilience but consumer confidence has not kept pace. Shoppers are still spending, but they are spending differently: more…

Costco eyeing longtime vacant Buffalo mall site

July 30, 2026

Costco plans to open a warehouse in West Seneca, in Buffalo, New York on a site that's been vacant for nearly four decades.

Target opens store in Brookings, South Dakota

July 30, 2026

Target opened a store last week in Brookings, South Dakota.

Custom Channels and TrueSync Media Advance the Connected Customer Experience Through Full API Integration

Native integration embeds Custom Channels' professionally curated music platform directly into the TrueSync Media interface, simplifying operations while…

Partner Tech showcasing AI self-checkout, kiosks, POS solutions at industry event

July 29, 2026

Partner Tech, a provider of retail technology solutions, will be showcasing several updates on its AI-powered self-checkout, POS platforms and kiosk solutions…

Toshiba leader talks customer experience, mobile-first strategy

Eric Williams, senior account executive at Toshiba Global Commerce Solutions, shares insight on changing customer expectations, the value of a mobile-first…

Presented by Toshiba Global Commerce Solutions, Inc.

Amazon ‘Hear’ audio shopping features offers real-time chat

July 29, 2026

Amazon has launched an AI-powered shopping feature called 'Hear the highlights' where consumers can ask questions and get real-time answers.

Ikea puts 8 China stores on the market

July 28, 2026

Ingka Group is selling eight self-owned IKEA stores in China.

Amazon closing in on CPG retail leader Costco

July 28, 2026

Costco still reigns as the top consumer packaged goods leader but Amazon is closing the gap and not sits just 0.1 share point behind the wholesaler.

Amazon Prime Day not immune to consumer pressures, competing sale events

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Amazon's June Prime Day event may have been a bit too early to cash in on the back-to-school consumer shopping season.

Rural King opens Ohio store

July 27, 2026

Rural King, a family-owned retailer focused on the rural lifestyle, has opened a store in Lancaster, Ohio.

The hidden price of retail tech failures

by Shash Anand — SVP of Product Strategy, SOTI

Ultimately, the cost of unreliable technology in retail is not defined by isolated failures, but by the cumulative effect of small, recurring disruptions that…

Michaels debuts experiential store format

July 27, 2026

Craft retailer Michaels is debuting an experiential store format featuring hubs for creativity and celebration.

Nominations open for Top Women in Retail Technology awards

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Connect Media is honoring the brightest and best women in retail technology leadership roles who are driving innovation. Get those nominations in! Deadline is…

Trump administration sets 10% to 12.5% tariffs on over 80 countries

July 24, 2026

The Trump administration has set tariffs, averaging about 10% to 12.5%, on over 80 countries.

No food court, samples or toilet paper. Just gas at a California Costco

July 24, 2026

Costco is launching gas-only locations. That's right. No toilet paper, no $1.50 hotdog, no pharmacy.

Ulta Beauty taps Kelly Garcia as CTO

July 24, 2026

Ulta Beauty has named Kelly Garcia as its chief technology officer effective August 31.

Retail sales climb once again

July 23, 2026

Retail sales climbed for the ninth month in a row, according to a CNBC/NRF Retail Monitor report, as positive factors successfully battled again economy…

Target rolls out back-to-school lineup

July 23, 2026

Target has rolled out its back-to-school and college product lineup and more than half of the assortment is brand new items.