Kohl's taps Arianne Parisi as chief customer officer

September 8, 2026

Kohl's has named Arianne Parisi as its chief customer officer, reporting to CEO Michael J. Bender. She had been serving as Kohl's chief digital officer since…

Southwest teams with Chase on first-ever airport lounges

September 8, 2026

Southwest Airlines Co. has started construction on the first of four airport lounges, initiating its first-ever airport lounge network.

Ace Hardware enhances retail media network capabilities

September 4, 2026

Ace Hardware's retail media network, called RedVest Media, has enhanced measurement capabilities as well as audience solutions and social media features.

Wayfair to open 10th store

September 4, 2026

Wayfair expects to open its tenth store in 2028 with a location in Altamonte Springs, Florida.

Publix changes self-checkout line rule

September 4, 2026

Grocery brand Publix is changing a longtime self check-out rule as a way to give store associates more flexibility when it comes to customers using the…

Why retail customer pattern recognition is key to retail site selection

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Daniel Dutton, national director, Lee & Associates Retail, and co-managing principal with Lee & Associates Nebraska, shares insight on the value of applying…

Tariff timeline: White House actions, declarations, reversals

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Given the tariff impact to the retail industry RetailCustomerExperience is keeping a timeline of tariff pronouncements.

How to keep your retail AI pilot out of the graveyard

by Sathya Narayanan Annamalai Geetha — Principal Architect, Google

To escape GenAI pilot purgatory, companies have to look at the four critical failure points where enterprises are getting the approach entirely wrong and what…

Boscov’s teams with Manhattan to modernize fulfillment

September 3, 2026

Boscov's, a family-owned department store chain with 51 locations across nine Mid-Atlantic and Northeast states, has selected Manhattan Associate's ActiveOrder…

Rural King launches hot deals for rewards members

September 3, 2026

Rural King has boosted its loyalty and rewards strategy with the launch of 10 'Hot Deals' for Rural King Rewards members.

Get those nominations in for Top Women in Retail Technology Awards

September 2, 2026

Know a woman redefining how retailers and businesses engage with consumers or an influential female retail tech leader shaping the future of consumer-facing…

Walmart building high-tech fulfillment center in Georgia

September 2, 2026

Walmart will build a $1.3 billion high-tech, next-gen fulfillment center in Franklin County, Ga., to join their other 209 Walmart and Sam's Clubs stores and 1…

Buc-ee’s traffic tops 210M annual trips

September 2, 2026

Convenience and fuel retailer Buc-ee's has hit a big benchmark — more than 210 million annual trips, according to a Numerator report.

Topgolf, Family Entertainment Group team up to create exceptional guest experiences

September 2, 2026

Family Entertainment Group, a national developer and operator of entertainment experiences, is partnering with Topgolf to create exceptional guest experiences…

Simon launches commerce media network

September 1, 2026

Simon, a real estate investment trust engaged in the ownership of shopping, dining, entertainment and mixed-use destinations, has launched the Simon Media…

Batteries Plus debuts AI platform to drive growth, amplify store experience

September 1, 2026

Batteries Plus, a battery and power solution retail service center, has debuted an AI platform featuring tools to boost the franchise development pipeline and…

Agentic AI, frontier firms and the retail race to relevance

AI visibility will depend on what information exists across the internet, not just what exists on your own website. Brand reputation is becoming…

Gap names Michael Francis as Old Navy CEO, president

September 1, 2026

Gap Inc. has appointed Michael Francis as president and CEO of Old Navy to succeed Haio Barbeito, who will transition from his operating role into an advisory…

HotelKey reducing labor with self-check-in kiosk deployments

August 31, 2026

HotelKey is expanding deployment of its self-check-in kiosk as hotel operators look to automate routine front-desk functions and provide around-the-clock…

Quay stores deploy Eyebot automated vision testing

August 31, 2026

Eyewear retailer Quay has partnered with Eyebot to install automated vision-testing kiosks at select stores, according to a press release, allowing customers…