La-Z-Boy's updated AR strategy drives immersive experience

October 6, 2023

A next-gen 3D AR initiative on La-Z-Boy's online site is finding fans as there has been a 150%-plus jump in shoppers using its 3D product exploration tool.

British fashion retailer taps NewStore for digital transformation journey

October 5, 2023

AllSaints, a fashion retailer based in East London, has deployed a mobile point of sale, from NewStore, in more than 200 stores around the world.

Enhancing customer experiences with location-based technology

by Todd Nicholson — Product Marketing Director, Juniper Networks

Location-based services technology has the potential to revolutionize the retail industry, providing retailers with a powerful tool to enhance the customer…

Loyalty programs paying off for c-stores

October 5, 2023

A convenience store loyalty program can deliver a 12% higher check, and loyalty members, across any rewards program.

Digital signage software market to exceed $7B by 2032

October 5, 2023

The digital signage software market will exceed $7 billion by 2032 thanks to an annual growth rate of 21.3%, according to "Digital Signage Software Market," a…

Retail crime cost over $112B in 2022

October 4, 2023

Merchandise shrink due to retail crime racked up $112.1 billion in losses for retailers, according to the National Retail Federation.

Need a checkup? Hit up Costco

October 4, 2023

Costco is offering an online health checkup for under $30 thanks to a partnership with direct-to-consumer healthcare marketplace Sesame.

Unleash Imagination: Guiding Customers to Discover Inspiring LEGO Sets on Every Retail Partner Channel

LEGO® has embarked on a journey to develop a scalable solution that will revolutionize the way you find and choose LEGO® sets, ensuring an unparalleled…

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NRF lauds Supreme Court decision to hear swipe fee case

October 4, 2023

The National Retail Federation welcomed the U.S. Supreme Court's recent decision to hear a lawsuit seeking to have the Federal Reserve lower its 12-year-old…

Global online retail market will hit $9.93T by 2030

October 4, 2023

The global online retail market, valued at $4.56 trillion in 2022, is projected to hit $9.93 trillion by 2030, according to a Kings Research report.

How AR glasses will revolutionize the buying experience in physical retail environments

by Ari Grobman — CEO, Lumus

AR has the potential to transform how and why we make payments and buy certain items, simplifying processes and virtually eliminating the need to take out our…

Eyefactive Develops Object Recognition for IR Touch Screens up to 98''

Object recognition is now also possible on display sizes of 86 and 98 inches. The new technology developed by eyefactive works on touch screens with infrared…

Leadership tops 'must have' soft skills for retail roles

October 3, 2023

The most important soft skill, according to retail professionals, is leadership.

50% of consumers frustrated with rewards, loyalty programs

October 3, 2023

Half of U.S. reward program members are feeling increased frustration at the lack of choice in how they receive their rewards and more than a third are feeling…

TikTok: Crafting a successful shopping experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

For brands whose primary audience overlaps significantly with the typical TikTok user, the platform could potentially be a primary touch point.

5 ways to deliver (and improve) the connected customer experience

by Courtenay Godshall — Product Marketing Leader, Webex for Customer Experience

Customers want connection. Not just between themselves and your brand, but between every interaction across all possible channels.

Crayola teams with Kohl’s on merch collection

October 3, 2023

Crayola, the crayon giant, is teaming with Kohl's on a merchandise collection called Crayola x Kohl's that will be available only on Kohl's site and in stores…

Ham brand deploys vending machines, digital signage at airport

October 2, 2023

Enrique Tomás, a Barcelona, Spain-based retail ham chain, has installed its Enrique Tomás GO!urmet branded vending machines and its digital signage platform at…

Pet Supplies Plus deploys Opterus tech for managing expansion

October 2, 2023

Pet Supplies Plus, an independent pet franchise in North America, has deployed the Opscenter solution from Opterus, a cloud store communications and task…

Grocery expo highlights tech’s role in ‘unified’ shopping experiences

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The technology displayed at groceryshop covered many aspects of grocery retailing — from omnichannel integration to in-store promotions to inventory management…