News & Media
Hourly retail store associates value flexibility
October 2, 2023
Flexibility matters most to retail hourly workforce with 96% naming it as the top motivator to take a new job.
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Retail sector CX: Go from miserable to memorable
by Anand Subramaniam — SVP Global Marketing, eGain
Prioritizing digitalization, unifying conversations and knowledge with omnichannel hubs, and working with a proven provider will enable retail CX and AX to go…
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Consumers have little trust in credit card companies lobbying for fees
September 29, 2023
Less than one-quarter, 21%, of consumers view credit card companies as honest and trustworthy when they lobby Congress on fees charged to retailers
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Canada retailer taps Oracle to modernize IT infrastructure
September 29, 2023
Loblaw Companies Limited, a leading food and pharmacy retailer in Canada, has migrated its SAP systems to the Oracle Cloud Infrastructure in a quest to…
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Lithuania supermarket opens 5th autonomous store
September 29, 2023
The Iki retail chain, based in Lithuania, has launched its fifth autonomous store with technology from AI retail solutions provider Pixevia.
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Stop & Shop, Badger give Marty the Robot refresh, bigger reach
September 28, 2023
Stop & Shop is teaming up with Badger Technologies to expand the use of Marty the Robot at more than 300 of the grocer's Northeast stores and has made…
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Customer-centric holiday campaign strategies for a cookie-less future
by Randi Amorusi — VP of Client Success and Marketing, Whereoware
By pivoting the focus toward fostering customer loyalty, accumulating first-party data, and crafting personalized experiences, retailers can not only navigate…
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DoorDash expands grocery partnership
September 28, 2023
DoorDash has broadened its grocery fleet footprint with the addition of more than a few partners.
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Gen Z views AI as e-commerce booster
September 28, 2023
A hefty number of Gen Z consumers, 88%, believe AI will improve online shopping.
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Netherlands Aldi to test self-checkout kiosk, app checkout
September 27, 2023
Aldi Nord in the Netherlands will test self-checkout kiosks provided by shopreme, a Graz, Austria-based self-checkout solutions provider, as well as the Aldi…
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Tractor attachments store intros interactive shopping kiosk
September 27, 2023
Customers can navigate Blue Diamond's inventory on the interactive kiosk. Blue Diamond Attachments, a Knoxville, Tennessee-based tractor attachments…
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Amazon updates Just Walk Out tech to allow clothing, gear purchases
September 27, 2023
Amazon's Just Walk Out cashierless technology now allows for purchase of clothing and fan gear at stores providing the check-out free shopping experience.
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Feds propose kiosk access requirements for disabled
September 27, 2023
The U.S. Department of Health and Human Services has published a proposed rule to add new provisions that clarify requirements under section 504 of the…
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Crayola now in the flower business
September 27, 2023
Iconic crayon brand Crayola has launched Crayola Flowers, an online shop offering bouquets and boxed flowers.
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Target shutting stores due to theft, safety issues
September 27, 2023
Target is closing nine stores by Oct. 21 in several states due to theft activity and concerns about worker and customer safety.
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La-Z-Boy deep dives on data signals for creating superior experiences
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
La-Z-Boy Inc. shares how it hurdled two challenges in the quest to provide a rewarding shopping experience.
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Managing green with green: How sustainability, profitability go hand in hand
by Kristin Naragon — Chief Strategy & Marketing Officer, Akeneo
The rise of sustainability and ethical practices in the retail landscape is not just a trend, but a movement that reflects a growing concern for the…
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Luxury consumer spending on the rise
September 26, 2023
Luxury spending will see its first increase since spring of 2022.
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Slight uptick in online grocery shopping
September 26, 2023
There has been a slight uptick in online grocery shopping, compared to last year, with 55% of grocery shoppers buying groceries online at least some of the…
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Melissa & Doug launch 1st flagship store
September 26, 2023
Melissa & Doug, a wood and sustainable toy brand, will open its first retail store this October, according to a press release.
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