News & Media
Hollister launches unique payment feature
October 18, 2022
Fashion retailer Hollister is helping out the teen customer crowd by providing a way to shop and then pass the check to someone else to pay. Hollister Co. owns…
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Self-serve kiosks poised for continued expansion
October 17, 2022
Self-service kiosks are on a roll, and don't expect this to change any time soon.
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Walmart offers online shoppers an in-store fitting room
October 17, 2022
Walmart has launched Be Your Own Model, an in-store fitting experience for online shoppers.
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Global display market to hit over $100B in next decade
October 17, 2022
Allied Market Research has released a report predicting the global display market will grow to at least $216.3 billion by 2031, up from a 2021 estimated global…
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Kroger buying Albertsons for $20B
October 14, 2022
The two top U.S. supermarket chains, Kroger Co. and Albertsons Cos., are joining up in a $20 billion deal.
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Many retailers don’t have data to boost customer experience
October 14, 2022
More than half of retailers, 60%, aren't collecting enough data to boost the customer experience, with just 12% having an equal amount of solicited and…
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Amazon robot delivery shelved over customer feedback
October 14, 2022
Poor customer feedback is prompting Amazon to cancel future development of its home delivery robot strategy after limited pilot testing.
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What's needed for a successful self-checkout strategy
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
A large and a small convenience retailer share insights on successful self-checkout deployment.
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Shein expanding distribution center footprint
October 14, 2022
Online retailer Shein is planning to build three distribution centers in the U.S. with the goal of reducing shipping time.
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How composable commerce lets retailers innovate
by Barbara Rybka — Chief Customer Officer, Commerce Layer.
Composable commerce is a modular development approach to e-commerce that involves bringing together best-in-class services to power customized front-end user…
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ToolsGroup acquires Onera to expand retail platform capabilities
October 13, 2022
ToolsGroup has acquired Onera to expand the retail platform's capabilities from planning to execution by adding Onera's inventory availability and fulfillment…
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Swimsuit brand reducing return rate with virtual fitting room tech
October 13, 2022
TA3 Swim is reducing its return rate after deploying 3DLook's virtual fitting room YourFit.
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Amazon tech powering Crypto.com Arena grab-and-go stores
October 12, 2022
Amazon's Just Walk Out technology is in play at two grab-and-go stores in the Crypto.com Arena in downtown Los Angeles.
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Consumers getting price sensitive as holiday season nears
October 12, 2022
Consumers will prioritize savings and on-time shipping this holiday season and 78% plan to spend at least 10% less due to inflation compared to last year.
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Amazon hiring 150K workers nationwide as holiday season looms
October 12, 2022
Amazon is hiring 150,000 employees in the U.S. for full, part-time and season roles.
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Hudson taps Decanted for Dallas airport wine bar
October 11, 2022
Hudson Group, a travel experience provider with more than 1,000 stores in airports, commuter hubs, landmarks and tourist destinations across North America…
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4 strategies for using data, AI to personalize customer experience
by Brian Lannan — Vice President, Retail Experience, Avtex
Here are winning data and AI strategies for a modern retail environment that caters to the one-to-one customer experience.
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REI closing all operations on Black Friday
October 11, 2022
Outdoor clothing and accessories retailer REI is completely shuttering operations on Black Friday this year, not just its stores.
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Retailers optimistic despite challenges in holiday season
October 11, 2022
Retailers are generally optimistic about the upcoming holiday season and there will likely be a ramp up in promotion despite challenges such as inventory…
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Shoppers tapping phones for product research
October 10, 2022
A good number, 63%, of shoppers are using a phone in-store to research a product before purchase and 36% have bought something online while in a store.
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