News & Media
Amazon moves Prime Day to Q2
May 6, 2021
The annual Amazon Prime Day may take place in June this year though the e-commerce giant has not confirmed or announced a specific date.
read now
Macy employees score victory in push-back on self-checkout
May 6, 2021
Macy's employees have won a battle against the retailer's self-checkout technology as a labor arbitrator has determined workers must be provided commissions…
read now
HP extends HP Amplify to global partner ecosystem
May 6, 2021
HP Inc. is extending its global channel program, HP Amplify, to more than 1,350 online pure players, as well as omnichannel and brick-and-mortar retail…
read now
It's a bird, it's a plane ... it's Kroger's drone in Ohio test pilot
May 5, 2021
Customers ordering baby care products, children's medications or ingredients for S'mores from a Kroger supermarket in Centerville, Ohio may soon see a drone…
read now
Consumer spend won't change much this year, claims research
May 5, 2021
More than half of U.S. consumers (60%) expect a return to normality within the year and 56% are optimistic about the year ahead.
read now
Study: Shoppers want frictionless pay or they'll bolt
May 5, 2021
If a consumer can't choose their preferred way to pay, or has trouble swiping, that shopper is likely to bolt and go somewhere else to shop.
read now
Dollar General advances training to boost employee, customer experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
The retail segment, while slowly climbing out from the effects of the pandemic, is now facing another critical issue: hiring and retaining staff. Dollar…
read now
US online grocery sales up 43% over 2020
May 4, 2021
The pandemic is clearly benefiting the online grocery segment with total U.S. sales for March 2021 up 43% compared to a year ago.
read now
Hughes recognized for business growth, achievements
May 4, 2021
Hughes Network Systems, LLC, a provider of multi-transport technologies and networks, has been named Fortinet's Service Provider Partner of the Year for its…
read now
Swedish pharmacy chain renews partnership with Revionics
May 4, 2021
Apotek Hjartat, Sweden's largest pharmacy chain, is continuing its five-year collaboration with Revionics, an Aptos company.
read now
Best Buy president stepping down in July
May 3, 2021
Mike Mohan, president and COO of Best Buy, is reportedly leaving the electronics retailer by mid summer. Mohan has been with the brand for 17 years and his…
read now
Amazon best in online experience, claims research
May 3, 2021
When it comes to online customer experience Amazon is way ahead of competitors, according to Conversity research data.
read now
Survey: Consumers have guilty feelings when shopping at Amazon
May 3, 2021
While Amazon may have been deemed tops in online customer experience in a recent study, more than a few Amazon shoppers feel guilty buying from the e-commerce…
read now
Retailer groups sue Fed over debit card swipe fees
April 30, 2021
Two retail associations have filed a lawsuit seeking to have the Federal Reserve Board of Governors lower its 10-year-old cap on "swipe" fees banks charge to…
read now
Self-order kiosks help customers, boost efficiencies for cannabis dispensary
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Since opening its first dispensary in January 2020, Consume Cannabis has expanded to seven stores in Illinois and Michigan, with three more planned by the end…
read now
Economy surges as consumers spend big
April 30, 2021
The U.S. economy is having its best quarterly results in18 years.
read now
7-Eleven advances QSR strategy, plans to open 150 this year
April 30, 2021
Convenience retailer 7-Eleven is getting closer to becoming a quick-service restaurant brand as it has now doubled the number of its restaurant concepts.
read now
Lowe's embarks on huge hiring push: 50K associates
April 30, 2021
Lowe's is hoping to hire more than 50,000 store associates and hopes to meet the goal by hosting a national hiring day on May 4.
read now
E-gift cards lead card market, big growth ahead
April 29, 2021
When it comes to the gift card market, e-gift cards are the fastest growing segment and retailers need to boost digital capabilities to realize the full value…
read now
Smartphone top choice for product discovery but click-to-buy not too popular yet
April 29, 2021
Consumers are using the smartphone when it comes to discovering new online products, but they don't yet have the confidence to click to buy that they have…
read nowSubscribe
Get the latest news and resources from Retail Customer Experience.
