Using location data to create a more personalized in-store shopping experience

by John Kavulich — Vice President, IoT Solution Sales, Acuity Brands

John Kavulich, VP, IoT Solution Sales, Acuity Brands Lighting, Inc., shares insight on how retail leaders can close knowledge gaps when it comes to customers…

How retailers can continue to ensure in-store shopping is worth the trip in 2021

by Chip Miller

Chip Miller, CEO at Miller Zell, writes that regardless of the surging COVID-19 pandemic consumers are still venturing out to their favorite brand or retailer…

Verizon, Fiserv partner to offer touchless payment capability

December 17, 2020

Verizon Business and Fiserv payments provider have announced a partnership that will allow Verizon Business customers access to Fiserv's Clover Flex. This…

Amsterdam fashion brand opens NYC flagship store

December 17, 2020

Fashion and lifestyle brand Daily Paper, an Amsterdam retailer, has opened the doors to its 6,000-square-foot New York City flagship store on the Lower East…

Neiman Marcus ex-leader joins ShopWorn

December 17, 2020

Frank Crisci, former merchandising VP and chief merchant at Neiman Marcus Last Call, is joining e-commerce platform ShopWorn as user experience advisor, a…

Lightbox OOH Video Network transforms vacant retail windows into digital signage

December 16, 2020

Lightbox OOH Video Network has announced its Lightbox Unlimited solution, powered by FrontRunner Technologies, that turns empty retail window fronts into…

Making the move to contactless payments

by Andrew Jamieson — Technology and Security Director, UL

Andrew Jamieson, technology and security director at UL, maps out how retailers can deploy contactless payment options with little pain and meet customer…

ATM.TV to deliver DOOH advertising at 7-Eleven ATMs

December 16, 2020

ATM.TV, a digital content and brand advertising company, has entered an agreement with FCTI Inc. to provide advertising for displays above ATMs at more than…

Navori Labs intros 8K 3D digital signage at Middle East mall

December 16, 2020

Navori Labs has delivered an 8K 3D digital signage experience at the Mall of Dilmunia in Bahrain. The company provided its QL digital signage network to…

NRS partners with Catalina for DOOH in retail

December 15, 2020

National Retail Solutions, a point-of-sale network for retailers, has partnered with shopper intelligence solutions provider Catalina to provide messaging…

Global activewear market to hit $354B this year

December 15, 2020

The global activewear market is expected to hit $353.45 billion this year, boasting a 3.7% annual growth rate for the next six years, and reaching $439.1…

Mobivity, Par Tech partner to drive digital transformation

December 15, 2020

Mobivity Holdings Corp., a provider of personalized customer engagement solutions, is partnering with Par Tech Inc., a point-of-sale software provider.

Why e-commerce retailers need a chief returns officer

Dan Nevin, chief revenue officer, global retail at Doddle, maps out why retailers should have a chief returns officer as part of the e-commerce team as returns…

Data key to adapting to consumers’ new COVID-19-induced holiday traditions

by Blake Burrus — SVP Analytics, Quotient Technology

Blake Burrus, SVP of data and analytics, Quotient, explains how data-driven insight can help retailers provide shoppers with relevant content and ideas that…

Delivering CX that meets the consumer at their moment of need this holiday season

by Matthew Tredinnick

Matthew Tredinnick, global VP, marketing, at Precisely, EngageOne, explains why retailers need to find way to engage consumers where they prefer to engage and…

Talking With: Diebold Nixdorf retail VP Arvin Jawa

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Retail Customer Experience reached out to Arvin Jawa, vice president of global retail strategy and regional VP, Americas Retail, at Diebold Nixdorf, to get his…

Verizon, Fiserv partner to offer touchless payment

December 11, 2020

Verizon Business and Fiserv are partnering to allow Verizon Business customers access to Fiserv's Clover Flex. This mobile point-of-sale device uses a Clover…

How AR and 3D can differentiate brands to drive engagement

by Rob Weaver

Rob Weaver, chief revenue officer at Vertebrae, explains how AR and 3D can have a broad impact on business outcomes and how immersive commerce can affect a…

New mantra for retail: Recover, rebuild, restore

by Shashin Shah — Marketing, Pimcore

Shashin Shah, Pimcore Global Services CEO, explains that as the world slowly embraces the “new normal," data and information will form the foundation needed…

Diebold Nixdorf launches Vynamic FCx to drive consumer engagement

December 10, 2020

Diebold Nixdorf is launching a cloud-based platform aimed at empowering convenience and fuel retailers to drive well beyond typical transactions and enhance…