The dilemma of tech innovation in retail environments

Wiser Solutions CEO Andy Ballard explains why retailers need to balance technology with the human touch in the brick-and-mortar retail environment.

Mall of America delivers Chinese mobile wallets acceptance via Citcon partnership

August 21, 2018

Mall of America is partnering with Citcon to implement Citcon's cross-border mobile payment product at various retail shops, guest services and throughout…

Las Vegas Freemont Street Experience taps Watchfire to renovate display canopy

August 21, 2018

The Fremont Store Experience in Las Vegas has selected Watchfire Signs to rebuild the LED canopy. Watchfire Signs will manufacture a display that is up to…

North Carolina debuts financial kiosks in detention center

August 21, 2018

The sheriff's office in Edgecombe County, North Carolina, has installed financial kiosks to eliminate the need for detention center staff to handle prisoners…

Digital transformation driving the personalized retail customer experience

Anton Xavier, co-founder of Label Insight, explains how the forces of zero marginal costs and AI will impact Consumer Packaged Goods engagement in the retail…

UK consumers prefer email to communicate with card issuers, reveals study

August 20, 2018

Email is U.K. cardholders' most preferred means to communicate with their credit card providers, but concerns remain before issuers can deliver a consistent…

Apriva, On Track Innovations team up on unattended payment kiosks

August 20, 2018

Apriva, a provider of omnichannel payments and mobile solutions, has affirmed its partnership with On Track Innovations Ltd., a provider of cashless payment…

Convergence of the retail kind: The human touch

Sarah Tarraf, director, customer experience at Gongos, Inc., explains how Integrating digital strategies with all the humanistic qualities of the in-store…

Amazon Prime Day shoppers spending more, electronic top product focus

August 17, 2018

A new survey on shopping activity and behavior during the Amazon Prime Day event reveals consumers are spending more during the summer event, planning more and…

Engage3 taps Anup Doshi as CTO

August 17, 2018

Engage3 has named Dr. Anup Doshi as its new chief technology officer.

Franchise leaders share secrets of success and where customer experience plays in

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Franchise leaders from ClimbZone, Fiorentino, PrimoHoagies and PJ's Coffee offer up tips for emerging franchisors and future franchisees.

How retailers can avoid striking out during the World Series

Dean Frew, CTO and senior vice president of RFID Solutions, SML, explains how retailers, utilizing the right technologies, can cope with rising customer…

Ohio airport kiosk offers short stories on recycled paper

August 16, 2018

Passengers at the Akron-Canton Airport can now get a story printed on recycled paper while waiting for their flight, according to The Vindicator. The library…

Party City partners up with Amazon in pilot program

August 16, 2018

Party City is teaming up with Amazon to sell an assortment of products, and a prime focus on Halloween items.

New York airport to house new retail shops

August 16, 2018

Terminal B at New York's LaGuardia Airport will soon boast a new "state-of-the-art" look featuring new retail and services.

How retailers can move at the speed of innovation with microservices

Jamus Driscoll, CEO, Moltin, explains why retailers with an agenda of speed and innovation should consider augmenting their commerce platform with…

New Square developer tools aimed at custom, in-person checkout experiences

August 15, 2018

Square has released a set of developer tools for building custom, in-person checkout experiences, according to a press release. 

L'occitane hires School House to design Melbourne flagship store

August 15, 2018

New York-based creative branding agency, School House, has been tapped by L'Occitane en Provence to serve as the lead design agency for the brand's new…

Long lines, complexity lead to online cart abandonment, reveal survey

August 15, 2018

A good majority of online shoppers, 87 percent, will abandon their shopping cart if the checkout process is too long or too complicated, according to a Splitit…

Sleep Number launches Manhattan store

August 15, 2018

Sleep Number, a mattress and bedding retailer, has a new location in New York. The store is located in the Flatiron District in Manhattan.