Consumer Behavior News & Media
NY's Hudson Yards retail space bolstering nearby retail, claims report
May 28, 2019
While the newly-opened Hudson Yards retail and business development has garnered much media coverage since opening this year, it's not the only New York City…
read nowCashierless purchase option not a big want on retail's main street
May 28, 2019
When it comes to what shoppers want from small main street retailers, it isn't all about having a cashierless purchase experience.
read now
Top 3 reasons to attend the ICX Summit
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
Keeping up with constant changes in technology can be a major challenge, especially when many solutions also carry a high price tag. The upcoming ICX Summit…
read nowTarget beats first quarter expectations, fulfillment plays big role in digital growth
May 23, 2019
The first quarter of 2019 has proved to be a boon for Target Corp. as the retailer boasted better than expected comparable sales, robust traffic growth as well…
read now
Nike, Dick's Sporting Goods charge forward with customer personalization
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Two of the top leading sporting goods retailers offer insight on digital initiatives aimed at improving customer personalization.
read nowMillennials driving retail models, shaping trends
May 20, 2019
When it comes to successful new retail models and retail trends the millennial generation is the driving force.
read nowResearch: Shopping is getting more mobile, more automated
May 17, 2019
Today's consumers are increasingly mobile and automated, according to a Blis research report, with 71% of consumers self describing as mobile and 61% willing…
read now
How Google's retail toolkit reaches the tech savvy consumer
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Retail in 2019 is about learning how all different technologies work together rather than the technologies themselves, according tot Google's Daniel Alegre.
read nowAlipay sees surge of retailer adoption as government backs cashless
May 14, 2019
Alipay, the world’s most widely used mobile wallet with about a billion users, said its expansion into the Japanese market has seen a six-fold surge in retail…
read nowReport: Rising demand for wearable payment devices
May 14, 2019
The global wearable electronics market is expected to post a CAGR of more than 15% during the period 2019-2023, according to market research by Technavio.
read now
Why retailers need to focus on localized social media, marketing
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
A free webinar, sponsored by social media and online reputation management platform SOCi, offers in-depth insight on why retail brick-and-mortar retailers need…
read now
Innovators share ways to eliminate buying friction while boosting omnichannel presence
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
As technology evolves, retailers find it increasingly difficult to keep abreast of new and better ways to improve customer service and understand consumer…
read nowWhat moms want on Mother's Day
May 10, 2019
The smartwatch is the top mom "want" for Mother's Day, according to a Swagbucks survey.
read nowAmazon Go goes with cash in New York City
May 9, 2019
The first Amazon Go store in New York City opened for business this week and is taking cash as well as offering a cashierless checkout customer experience.
read now
How Pinterest bridges the gap between commerce and shopping
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Pinterest continues to find new ways to help consumers discovery their own creativity offering a visual search tool. The platform offering retailers and brands…
read nowSurvey: 64% of customers are drawn to 'illuminated signs'
May 8, 2019
A survey by NeonPlus found that 64% of customers are more attracted by stores that have eye-catching illuminated digital signage. The company surveyed 1,00…
read now
Lowe's, Crate and Barrel talk digital and in-store marketing and finding the perfect balance
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Achieving the right mix of digital and in-store marketing is a major focus for home goods retailers. Leaders from Crate and Barrel and Lowe's share insights on…
read now
Knowing the difference between must-have CX technologies and what can wait
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Forrester VP and Principal Analyst Brendan Witcher shared insight on what retailers need to be doing when it comes to customer experience technology and what…
read nowPhone, email top customer service tools for consumers
May 3, 2019
When it comes time to interact with a retailer's customer service, consumers prefer phone and email interaction, according to a Sykes study on communication…
read now
E-commerce retailers share benefits, challenges of data driven social media marketing
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
E-commerce retailers share insights on how they are tracking the performance of different sales channels and the challenges encountered. One big point is the…
read nowSubscribe
Get the latest news and resources from Retail Customer Experience.
